Senior fraud and Work, Jobs in Macclesfield, Chs (with Salaries)

Senior Fraud and Disputes Manager
Capital on Tap —Manchester
- £500 - £750 a week
- Driving
- Financial services
Head of Savings Operations
Leek Building Society —Leek
- Up to £80,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Communication skills
- Annual leave
- Sick pay
Quick apply
Senior Paralegal - Fraud
DWF —Manchester
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
HR Business Partner
Genus Plc —Nantwich
- Full-time
- ERP systems
- Microsoft Office
- Programmable logic controllers
- Employee assistance programme
9d
Head of Assurance
Betfred —Warrington
- Full-time
- Continuous improvement
- Communication skills
Quick apply
5d
UK Territory Director
TransUnion —Alderley Edge
- Full-time
- Sales
- Employee stock purchase plan
- Annual leave
Advisory Senior Administrator
PKF Littlejohn —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
2d
Senior Technical Consultant
Medtronic —Manchester
- £52,000 - £78,000 a year
- Full-time
6d
Senior Policy Adviser, Arts Infrastructure
Department for Culture, Media and Sport —Manchester
- £41,565 - £50,608 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
2d
Financial Planning Analyst - Stoke
Rapiscan —Stoke-on-Trent
- Microsoft Excel
- Communication skills
Head of Cultural Property - Domestic Policy
Department for Culture, Media and Sport —Manchester
- £54,582 - £61,584 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
13d
Criminal Investigator - Strategic Exports and Sanctions Enforcement
HM Revenue and Customs —Manchester
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Management
- English
- Work from home
13d
Policy Advisor
Department for Culture, Media and Sport —Manchester
- £41,565 - £50,608 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- School
- Annual leave
- Employee assistance programme
12d
Senior Enterprise Sales Manager
Intrum —Manchester
- Hybrid work
- Sales
- Salesforce
- English
Quick apply
Senior IT Director
Cloud Imperium Games —Manchester
- IT
- In-person
Senior HR Manager
Cloud Imperium Games —Manchester
- Human resources
- In-person
- Communication skills
5d
Business support officer
Department for Culture, Media and Sport —Manchester
- £35,434 - £39,044 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Senior Stress Engineer
ASSYSTEM —Warrington
- Full-time
- Hybrid work
Quick apply
Scientist - Analytical Chemistry and Biological Monitoring (Band 5/EO)
Health and Safety Executive —Buxton
- £31,657 - £34,570 a year
- Part-time
- Data analysis skills
- Laboratory experience
- Analysis skills
Senior Product Manager
Anaplan —Manchester
- Product management
- APIs
- Agile
Quick apply
4d

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Senior Fraud and Disputes Manager

Capital on Tap -
Manchester

Apply Now

Job details

£500 - £750 a week

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Sabbatical

Qualifications

Driving
Financial services

Full job description

We're Capital on Tap
Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We've done a pretty good job so far, but we're just getting started!

Manchester | 3 days a week in the office.

Fraud and Disputes / Customer Operations

We're seeking an experienced Senior Leader in Fraud and Disputes Operations to lead our teams supporting our customers across the UK and US. This is a high-impact role that extends well beyond day-to-day management; and you'll play a key role in defining and evolving our risk strategy, enhancing our control frameworks, and improving the end-to-end customer journey. Working cross-functionally across Capital on Tap, you'll champion continuous improvement, minimise losses, and play a critical role in upholding our reputation for operational excellence.

Key Responsibilities

Lead, coach, and develop high-performing Fraud Prevention and Disputes Investigation teams, fostering a culture of excellence and continuous improvement.
Oversee day-to-day fraud and disputes operations, including capacity planning, scheduling, SLA management, training, and competency development.
Ensure full compliance with UK and US regulatory requirements, scheme rules, and deadlines, staying current with evolving industry standards.
Monitor emerging fraud trends and collaborate with second line of defence teams to implement and refine fraud and disputes strategies.
Design and maintain robust control frameworks to minimise financial losses, manage operational risk, and act as an escalation point for complex cases.
Leverage technology and data to optimise processes, enhance customer experience, and track KPIs/KRIs to drive performance and continuous improvement.

We're Looking For

An experienced financial services leader specialising in disputes and fraud, with a focus on business customers.
An adaptable and pragmatic leader with a hands-on, solutions-driven approach to problem solving.
A proven track record of leading high-performing teams in fast-paced, dynamic environments.
A subject matter expert with deep knowledge of regulatory and legal requirements, and extensive experience in risk assessment and control design and testing.
An analytical thinker skilled in interpreting complex data and driving evidence-based decision-making.

Our Values & Culture

Just Pilot: We never settle for "good enough". We pilot new ideas fast, ask questions to figure it out, and scale quickly.
Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
Be a Buddy: We tap in from day one to help the team, we do the right thing even if it's hard.
Owners and Dates: We don't chase people. If you own a task and agree to a date, the expectation is that it gets done.
Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.

Interview Process

Stage 1: 30 minute call with a Talent Partner
Stage 2: 60 minute interview with our Customer Operations Director
Stage 3: 60 minute interview with our People team and a peer

Diversity & Inclusion
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
️ 28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year
Dog Friendly Offices
Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

Other Info
Check out our 'Top Tips' for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
Email [email protected] if you have any questions.

Excited to work here? Apply!
If you'd like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

Apply Now

Refine Your Search

senior fraud and jobs in macclesfield, chs

Senior Fraud and Disputes Manager

Head of Savings Operations

Senior Paralegal - Fraud

HR Business Partner

Head of Assurance

UK Territory Director

Advisory Senior Administrator

Senior Technical Consultant

Senior Policy Adviser, Arts Infrastructure

Financial Planning Analyst - Stoke

Head of Cultural Property - Domestic Policy

Criminal Investigator - Strategic Exports and Sanctions Enforcement

Policy Advisor

Senior Enterprise Sales Manager

Senior IT Director

Senior HR Manager

Business support officer

Senior Stress Engineer

Scientist - Analytical Chemistry and Biological Monitoring (Band 5/EO)

Senior Product Manager

I want to receive the latest job alerts for senior fraud and in macclesfield, chs

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