Overview
We are seeking a skilled and detail-oriented IT and Network Technician to join our dynamic internet services team. The ideal candidate will have a background in server technical support and IP networking, with hands-on experience in managing and maintaining network infrastructures and Microsoft Windows servers. This role is crucial for ensuring the reliability and security of our network and server systems, enabling seamless communication and data transfer across the organisation's infrastructure. A full UK driving licence is essential for this role.
Responsibilities
- Provide comprehensive support for network infrastructure, including LAN, WAN and Wi-Fi configurations.
- Configure and maintain routers and switches, ensuring optimal performance and high availability.
- Manage firewalls and implement network security measures to protect sensitive data.
- Troubleshoot and resolve issues related to network protocols (TCP/IP, PPPoE, SSH).
- Collaborate with our IT team to implement secure remote access solutions.
- Monitor network performance to identify potential issues proactively.
- Assist in the installation and configuration of telecommunication systems, ensuring effective communication channels.
- Maintain up-to-date documentation and Microsoft Visio network diagrams for network architecture, configurations and changes in accordance with ITIL practices.
- Update customers, colleagues and our knowledgebase via a job ticketing database.
- Support system administration tasks using Microsoft Windows Server.
- Participate in disaster recovery planning and execution to ensure business continuity.
Experience
Candidates should possess a solid understanding of computer networking principles with experience in the following areas:
- Proficient in managing DNS, DHCP and Active Directory services.
- Expertise in setting up and supporting secure Wi-Fi networks.
- Familiarity with cloud services such as Microsoft 365, AWS or Azure is advantageous.
- Knowledge of virtualisation technologies (VMware, Hyper-V) and virtual machine backup/replication solutions.
- Understanding of encryption methods and authentication protocols to enhance network and data security.
- The successful candidate will demonstrate a commitment to ongoing professional development within the field of IP networking and server support.
If you are passionate about technology and thrive in a collaborative environment, we invite you to join our team. We are looking for a proactive, positive-minded individual who is eager to grow through ongoing guidance from our senior leaders and experienced colleagues while actively contributing to our shared success.
Pay: £25,000.00-£29,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- On-site parking
Application question(s):
- Do you possess the specified IP Networking and Microsoft Windows Server knowledge and experience?
Licence/Certification:
- UK Driving Licence (required)
Work Location: In person
