front office supervisor Work, Jobs in manchester, gtm (with Salaries)

Front Office Supervisor
Lancashire Cricket Club —Old Trafford
- Full-time
- Hybrid work
- Bar
- Hotel
- Administrative experience
- Annual leave
- Employee discount
Quick apply
11d
Front Office Supervisor
Tribe Manchester Airport —Manchester
- £30,300 a year
- Full-time
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Front Office Supervisor
Dalata —Manchester
- Full-time
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
Housekeeping Supervisor
paretofm —Manchester
- £15.80 an hour
- Full-time
- Hospitality
- Supervising experience
- Organisational skills
2d
Visitor Service Supervisor
The University of Manchester —Macclesfield
- £32,080 - £36,636 a year
- Weekend availability
- Hybrid work
- Oracle
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
5d
Front Of House Security Officer
Mitie —Manchester
- £14.25 an hour
- 12 hour shift
- Microsoft Access
- Computer literacy
- Windows
Assistant Front Office Manager
Delta Hotels by Marriott Worsley Park Country Club —Manchester
- Weekend availability
- Hotel
- Front desk
- Hotel experience
Quick apply
Operations Manager
Bruntwood —Manchester
- £50,000 - £60,000 a year
- Full-time
- Travel
Utilities Administrator
Network Plus —Manchester
- £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
Front Office Supervisor
FAIRMONT —Knutsford
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
Fund Dealing Team Supervisor
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- Financial services
- Communication skills
General Manager Restaurant, Bar, Cafe
Coco Tang —Manchester
- £55,000 - £68,000 a year
- Full-time
- Hospitality
- Bar
- Customer service
Quick apply
Security Officer
Mitie —Manchester
- £13.54 an hour
- 12 hour shift
- Microsoft Access
- Computer literacy
- Windows
Night Manager
Manchester Marriott Hotel Piccadilly —Manchester
- £28,965.25 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
Fund Settlement Supervisor
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- Financial services
- Communication skills
12d
Cleaning Supervisor
Sexy Fish Manchester —Manchester
- Weekend availability
- Bar
- English
- Leadership
- Language training provided
- Employee assistance programme
Quick apply
Golf Services Supervisor
FAIRMONT —Knutsford
- Full-time
- Hospitality
- Sales
- Microsoft Office
Quick apply
Night Supervisor
FAIRMONT —Knutsford
- Full-time
- Hotel
- Supervising experience
- In-person
Quick apply
Customer Service Manager
B&M Retail —Accrington
- £27,444 a year
- Weekend availability
- Hospitality
- Customer service
- Employee discount
3d
Admin Assistant/MDS - St John's CE Primary School, Rishworth
Calderdale Council —Sowerby Bridge
- £13,153.73 - £25,185.00 a year
- Call to connect
- Microsoft Word
- Microsoft Excel
- English
11d

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Front Office Supervisor

Lancashire Cricket Club -
Old Trafford

Quick apply

Job details

Full-time
11 days ago

Benefits

Additional leave
Annual leave
Company pension
Employee discount

Qualifications

Administrative experience
Supervising experience
Organisational skills
IT
Guest services
Communication skills
Hotel experience

Full job description

Location: Emirates Old Trafford, Manchester, M16 0PX

Salary: Competitive

Employment Type: Full Time, Permanent

About Us

Hilton Garden Inn at Emirates Old Trafford is a truly unique hotel, set within one of the UK’s leading multi-purpose sporting and entertainment venues - the home of Lancashire Cricket.

With 250 bedrooms, including 140 pitch-facing rooms, the hotel offers guests an unforgettable experience, whether they are visiting for international cricket, a major concert, a conference, or a special event. Our restaurant and bar overlook the iconic pitch, creating a standout setting for breakfast, dinner, and drinks. As part of the wider Emirates Old Trafford venue, the hotel sits alongside award-winning conference and events facilities and plays a key role in delivering world-class hospitality across a busy calendar of high-profile events.

Joining our team means becoming part of something bigger than a hotel. You will be working at the heart of a thriving cricket, concert, conference, and events destination, where no two days are the same.

The Opportunity

As Front Office Supervisor, you will play a key role in leading and supporting the Front Office team to deliver a consistently high standard of guest service in line with company standards.

Working closely with the Front Office Manager, you will help ensure the team is well-prepared, informed, and confident in creating an exceptional guest experience from check-in through to check-out. You will provide day-to-day leadership, guidance, and support to the team, helping to maintain smooth front office operations.

You will also act as Duty Manager in the absence of Hotel Senior Management, taking responsibility for the hotel operation and ensuring guests and team members are supported at all times.

What You’ll Be Doing

Supporting the Front Office Manager with the day-to-day running of Front Office operations.
Leading the front desk team to deliver a smooth and welcoming check-in and check-out experience.
Ensuring high standards of guest service, product quality, and brand compliance are maintained at all times.
Meeting and greeting guests, responding to enquiries, requests, and issues in a friendly and timely manner.
Managing daily front desk tasks, checklists, room inventory, availability, systems, policies, and procedures.
Seeking guest feedback, resolving complaints, and identifying opportunities to improve the guest experience.
Maximising room occupancy and revenue through best-rate selling, up-selling, and promotion of hotel services and facilities.
Ensuring team members are up to date on hotel products, services, facilities, events, pricing, policies, and local area knowledge.
Supporting recruitment, onboarding, training, meetings, audits, Hilton Honors enrolments, and upselling initiatives.
Monitoring CCTV and fire life safety panels, liaising with Security, Fire Teams and Emergency Services, and supporting with car parking or barrier issues when required.

What You’ll Bring

Previous experience supervising a Front Office team within a 4-star branded hotel.
Strong knowledge of hotel property management and Front Office systems.
Excellent organisational and administrative skills.
A high level of IT confidence and the ability to use systems effectively.
The ability to work well under pressure in a busy, fast-paced environment.
A genuine commitment to delivering exceptional customer service.
A positive attitude with excellent communication and interpersonal skills.
A resilient, accountable approach with the confidence to take ownership.
The ability to motivate, support, and manage a team effectively.
A confident telephone manner and excellent personal presentation standards.

What We Offer

At Lancashire Cricket, we take pride in our people and are committed to creating a supportive, inclusive and rewarding workplace. Our benefits package is designed to support wellbeing, flexibility, and development at every stage of your career.

Wellbeing & security

Enhanced pension scheme
Life assurance scheme
Health Cash Plan covering everyday healthcare costs (including optical and dental)
Confidential on-site counsellor

Work-life balance

Enhanced annual leave, increasing with length of service
Annual leave purchasing scheme
Flexible working arrangements, including hybrid working and TOIL (where role requirements allow)

Family & life moments

Enhanced maternity, adoption and paternity pay
Additional paid leave including birthday leave, grandparent leave, pet adoption leave, and moving house leave

Development & community

One paid volunteer day each year
Up to five personal development days annually
Career break opportunities (subject to eligibility)

Being part of Lancashire Cricket

Two Lancashire Cricket Club memberships
Staff discounts across on-site retail, the Club shop, Caffè Nero and Hilton Garden Inn
Regular team events and colleague recognition awards

Safeguarding Statement

Lancashire Cricket Club is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues to share this commitment and to support a culture where safeguarding is everyone’s responsibility. Lancashire Cricket proudly agrees to, and abides by, the ECB Safe Hands Policy.

For roles involving regulated activity or contact with children, young people, or adults at risk, Lancashire Cricket operates safer recruitment processes. This includes the requirement to complete the appropriate level of ECB DBS clearance before employment can commence, if this role is classified as a regulated activity.

Equal Opportunities

We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. We welcome applications from all ages and backgrounds.

It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the communities we serve across the North-West. In line with Sport England Guidance, we welcome applications from individuals with the appropriate skills and experience that can contribute to improving diversity of representation and thinking across the Club.

Quick apply

Refine Your Search

front office supervisor jobs in manchester, gtm

Front Office Supervisor

Front Office Supervisor

Front Office Supervisor

Housekeeping Supervisor

Visitor Service Supervisor

Front Of House Security Officer

Assistant Front Office Manager

Operations Manager

Utilities Administrator

Front Office Supervisor

Fund Dealing Team Supervisor

General Manager Restaurant, Bar, Cafe

Security Officer

Night Manager

Fund Settlement Supervisor

Cleaning Supervisor

Golf Services Supervisor

Night Supervisor

Customer Service Manager

Admin Assistant/MDS - St John's CE Primary School, Rishworth

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Location: Emirates Old Trafford, Manchester, M16 0PX

Salary: Competitive

Employment Type: Full Time, Permanent

About Us

The Opportunity

What You’ll Be Doing

What You’ll Bring

What We Offer

Safeguarding Statement

Equal Opportunities

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