Line support engineer Work, Jobs in Market Rasen, Lin (with Salaries)

1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
7d
Multiskilled Maintenance Engineer
PepsiCo —Lincoln
- £56,983.68 a year
- 12 hour shift
- Maintenance
- Mechanical knowledge
- Employee discount
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
Scada/OT Control System Engineer
Orsted —Grimsby
- £72,000 - £108,000 a year
- Full-time
- Remote
- Engineering
- Communication skills
4d
Line Operations Manager - Frypack
PepsiCo —Lincoln
- Analysis skills
- Continuous improvement
- IT
4d
Ace Line Engineer
Apogee Corp —Lincoln
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Maintenance Engineer
ProAmpac Grimsby —Waltham
- £39,845 - £52,210 a year
- Customer service
- Maintenance
- Programmable logic controllers
Quick apply
3d
Support Engineer (Rotating Equipment)
EthosEnergy Group —Lincoln
- Full-time
- Maintenance
- Programmable logic controllers
- Travel
- Annual leave
Engineer - Validation & Specification
Reckitt —Kingston upon Hull
- Communication skills
- Employee assistance programme
- Life insurance
Energetics Engineer
Teledyne Technologies Inc. —Lincoln
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Annual leave
5d
Quality Engineer
Teledyne Technologies Inc. —Lincoln
- Full-time
- Microsoft Office
- Communication skills
- Employee stock purchase plan
- Annual leave
Analytical Assistant - 12-month FTC
Reckitt —Kingston upon Hull
- Laboratory experience
- Communication skills
- Employee assistance programme
- Life insurance
5d
PCB Design Engineer
OnTarget Communications —Lincoln
- £45,000 - £58,000 a year
- Full-time
- Driving
- Travel
- In-person
Quick apply
6d
R&D Assistant - Stability
Reckitt —Kingston upon Hull
- Laboratory experience
- Communication skills
- Employee assistance programme
- Life insurance
Assembly & Test Specialist
Teledyne Technologies Inc. —Lincoln
- Full-time
- Assembly
- Computer skills
- Communication skills
- Employee stock purchase plan
- Annual leave
12d
Controls Engineer
Siemens Energy —Lincoln
- Full-time
- System design
- No degree
- Travel
6d
Operations Engineer
RWE Offshore Wind —Grimsby
- Full-time
- Engineering
- Project management
- Organisational skills
4d
Project Engineer
Reckitt —Kingston upon Hull
- Engineering
- Project management
- Employee assistance programme
- Life insurance
Senior Network Engineer - Fixed Term Contract
British Steel —Scunthorpe
- Up to £68,500 a year
- Full-time
- Azure
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
9d
Quality Engineer
Willerby —Kingston upon Hull
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
Quick apply

I want to receive the latest job alerts for line support engineer in market rasen, lin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Support Engineer

The Spencer Group
Kingston upon Hull

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
7 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

TCP
ITIL Certification
Driving Licence
Customer service
GCSE
Windows
ITIL
IT support
DNS
IT
TCP/IP
Communication skills

Full job description

Description of Role

Working within the Layer8 Service Desk team, you will provide 1st line IT support to customers and internal users, delivering professional, friendly and efficient technical assistance across a range of technologies.

You will be responsible for resolving day-to-day incidents and requests, maintaining accurate ticket records and escalating issues to 2nd or 3rd line support where required. The role requires strong communication, a willingness to learn and a commitment to delivering excellent customer service.

Layer8 operates using ITIL-based service management principles with a strong focus on continual service improvement, knowledge sharing and personal development. Engineers are encouraged to learn from escalated incidents, use internal knowledge bases and training resources and become an active part of the solution.

Responsibilities

Respond to customer incidents, service requests and technical queries via phone, email and ticketing systems.
Provide 1st line support for Windows devices, Microsoft 365, user accounts, printers, mobile devices and standard business applications.
Accurately log, prioritise and manage support tickets in line with service desk procedures.
Escalate complex issues to 2nd or 3rd line support with clear troubleshooting notes and supporting information.
Maintain regular communication with customers and provide updates on ticket progress.
Assist with device builds, onboarding/offboarding users, asset management and stock control.
Follow documented processes, contribute to knowledge base documentation and support continual service improvement initiatives.
Learn from escalated incidents and actively develop technical capability through training and shared knowledge.

Person Specification

Strong communication and customer service skills.
Good understanding of Windows operating systems and Microsoft 365.
Logical approach to troubleshooting and problem solving.
Ability to follow procedures and maintain accurate documentation.
Positive attitude with a willingness to learn and improve.
Ability to work effectively within a busy team environment.
Basic understanding of networking concepts including TCP/IP, Wi-Fi and DNS.
Awareness of ITIL v3 service management principles desirable.

Qualifications & Experience

Essential

GCSE (or equivalent) in English and Mathematics.
Relevant IT qualification, certification or demonstrable technical experience.

Desirable

Experience working within an IT support or MSP environment.
Microsoft, CompTIA or ITIL certifications.
Basic experience with Microsoft 365 administration and endpoint support.
Full UK Driving Licence.

Benefits:

Free parking
On-site parking

Work Location: In person

Pay: £28,000.00-£30,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in market rasen, lin

1st Line Support Engineer

Multiskilled Maintenance Engineer

1st Line Support Engineer – Layer8

Scada/OT Control System Engineer

Line Operations Manager - Frypack

Ace Line Engineer

Maintenance Engineer

Support Engineer (Rotating Equipment)

Engineer - Validation & Specification

Energetics Engineer

Quality Engineer

Analytical Assistant - 12-month FTC

PCB Design Engineer

R&D Assistant - Stability

Assembly & Test Specialist

Controls Engineer

Operations Engineer

Project Engineer

Senior Network Engineer - Fixed Term Contract

Quality Engineer

I want to receive the latest job alerts for line support engineer in market rasen, lin

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected