Call centre manager Work, Jobs in Marlow, Bkm (with Salaries)

Call Centre Manager
Bramah Safeguarding CIC —Reading
- £45,000 - £55,000 a year
- Management
- Sales
- Customer service
Quick apply
12d
Sales Manager
MotorEasy —Reading
- From £40,000 a year
- Full-time
- Management
- Sales
- English
Quick apply
Call Centre Manager
Veetec Motor Group —Hayes
- From £30,000 a year
- Full-time
- Spanish
- Customer service
- English
Quick apply
12d
Service Centre Team Leader
M Group —Farnborough
- Rotating shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
12d
Telesales Account Manager - Belfast / Remote
Yell Ltd —Reading
- £29,000 a year
- Full-time
- Remote
- Sales
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Telesales Account Manager - Belfast / Remote
Yell —Reading
- £29,000 a year
- Full-time
- Remote
- Sales
- Communication skills
- Employee assistance programme
- Life insurance
10d
Sales Manager
Sopwell House —St Albans
- Full-time
- Sales
- Hotel
- Employee discount
Quick apply
Operational Sales Manager (Outbound Contact Centre Team - Retail)
Allwyn UK —Watford
- Hybrid work
- Sales
- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Contact Centre Team Leader
Butlin's —Hemel Hempstead
- Full-time
- Sales
- Customer service
- Leadership

Other jobs to consider

Find your next job by exploring related positions.

Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
Previous Fundraising: Experience in telephone fundraising, or related sales/customer service roles. Experienced fundraisers with at least 2 years of fundraising…
£13.45 - £14.50 an hour
Quick apply
8d
Temporary Call Centre Assistant
UPP Ltd —Reading
You will be assisting us in taking calls, answering emails, and supporting new students through the accommodation application process.
£12.98 an hour
5d

I want to receive the latest job alerts for call centre manager in marlow, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Call Centre Manager

Bramah Safeguarding CIC
Reading

Quick apply

Job details

Fixed term contract
£45,000 - £55,000 a year
12 days ago

Benefits

On-site parking

Qualifications

Management
Sales
Customer service
Analysis skills
Leadership
Communication skills

Full job description

The position is an exciting FTC to lead and develop a high-performing call centre team, delivering exceptional customer service while driving sales performance and operational excellence.

Location: Reading (occasional travel to the Head office in Leeds)
Salary: up to £50K + 5K on successful contract completion
length: 12 month FTC
Hours: 8am to 6pm across 5 days per week (must be flexible on days)

Key Responsibilities

Lead, coach, and motivate call centre agents to achieve service and sales targets.
Drive revenue through effective sales, upselling, and customer engagement strategies.
Ensure customer enquiries and complaints are resolved professionally and efficiently.
Monitor performance metrics, identify improvement opportunities, and implement action plans.
Oversee daily call centre operations, including scheduling, resource planning, and service levels.
Produce performance reports and use data to drive continuous improvement.
Maintain high standards of quality, compliance, and customer satisfaction.
Monitoring measures such as Average booking value, cost per call, complaint SLA's and call answer rate %

Skills & Experience

Proven experience in a call centre management or similar leadership role.
Strong sales and customer service background.
Excellent leadership, communication, and coaching skills.
Experience using CRM and call centre management systems.
Strong analytical, organisational, and problem-solving abilities.
Ability to thrive in a fast-paced, target-driven environment.

Key Competencies

Customer-focused and solution-oriented.
Results-driven with strong commercial awareness.
Effective people leader and motivator.
Strong decision-making and accountability.
Committed to continuous improvement and operational excellence.

If you are looking for an exciting leadership role dont hesitate to apply and find out more :)

Pay: £45,000.00-£55,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

call centre manager jobs in marlow, bkm

Call Centre Manager

Sales Manager

Call Centre Manager

Service Centre Team Leader

Telesales Account Manager - Belfast / Remote

Telesales Account Manager - Belfast / Remote

Sales Manager

Operational Sales Manager (Outbound Contact Centre Team - Retail)

Contact Centre Team Leader

Other jobs to consider

I want to receive the latest job alerts for call centre manager in marlow, bkm

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected