Application support analyst Work, Jobs in Marsh Gibbon, Bkm (with Salaries)

Application Support Analyst
Solifi —Milton Keynes
- Up to £2,500 a week
- Full-time
- Bachelor's degree
- IT
- Communication skills
- Free parking
- Life insurance
Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
- £32,000 - £39,000 a month
- Hybrid work
- Azure
- SQL
- Communication skills
- Employee assistance programme
- Employee discount
Senior Quality Assurance (QA) Analyst
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- CRM software
- Azure
- University
- Annual leave
8d
Business Data Analyst
Personal Group —Milton Keynes
- £50,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Junior Enterprise Applications Support Analyst
Synergy Flavors —High Wycombe
- Full-time
- Computer Science
- IT
- Communication skills
12d
Process Analyst - Operations Support
Boeing —Milton Keynes
- Analysis skills
- Life insurance
12d
Cyber Security Analyst
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Hybrid work
- Windows
- Analysis skills
- University
- Annual leave
4d
Lead Data Analyst
Wiley —Oxford
- £40,200 - £57,533 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
Business Systems Analyst
Azenta —Wotton Underwood
- Full-time
- Oracle
- English
- SQL
Systems Support and Configuration Officer
Soha Housing Limited —Didcot
- £39,650 a year
- Full-time
- Customer service
- SharePoint
- IT
Quick apply
Procurement Data Analyst
Network Rail —Milton Keynes
- £27,960 - £34,412 a year
- Full-time
- Hybrid work
- Oracle
- Engineering
- Data analysis skills
- Free parking
- Annual leave
6d
Data Analyst
Challney High School for Boys —Luton
- £24,266 a year
- Part-time
- English
- Communication skills
- School
- Employee assistance programme
- Referral programme
12d
Analyst/Programmer
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- C++
- Bachelor's degree
- No degree
M365 and SharePoint Content Manager
FCDO Services —Hanslope
- £41,036 a year
- Full-time
- Project management
- Presentation skills
- SharePoint
- Annual leave
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
1d
Highway Asset Management Systems Analyst
Buckinghamshire Council —Aylesbury
- Full-time
- Hybrid work
- Microsoft Excel
- Maintenance
- Analysis skills
- Employee assistance programme
- Employee discount
8d
Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Customer service
- SQL
- Bachelor's degree
- Profit sharing
- Annual leave
7d
Process Analyst, EU Central Operations Analytics
Amazon UK Services Ltd. —Dunstable
- Full-time
- Engineering
- SQL
- AWS
SharePoint Administrator
Assystem —Culham
- Azure
- Computer Science
- System design
Associate Engineer, GxP IT Support
Moderna, Inc. —Oxford
- Full-time
- Oracle
- Microsoft Outlook
- Computer Science
- Annual leave

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Application Support Analyst

Solifi -
Milton Keynes

Apply Now

Job details

Full-time
Up to £2,500 a week

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Referral programme
On-site parking

Qualifications

ITIL Certification
Bachelor's degree
IT
Application support
Communication skills
Banking
German

Full job description

Vacancy Name

Application Support Analyst

Vacancy No

VN976

Job Title

Application Support Analyst

Work Location City

Milton Keynes

About Solifi

Solifi deliver a solid financial technology foundation for equipment, working capital, wholesale, and automotive finance firms. At Solifi, we believe that commerce is only as strong as the system it runs on. Our mission is to reshape finance technology by bringing together proven solutions into a singular powerful technology platform designed to help protect and scale financial organizations. We guard our customers by being precise and reliable, we guide their success by combining powerful technology with proven expertise, and we help them grow by unleashing their potential.

About the Team

The Application Support team is a collaborative, fast-paced team of professionals that utilizes their technical expertise and advanced product knowledge to provide innovative solutions to our growing customer base. Solifi products are critical to the success of our customers’ business operations and they depend on the Application Support team to be responsive, creative, and skilled at complex problem solving and software issue resolution.

About the Position

As an Application Support Analyst, you will work closely with key stakeholders within the organization and our clients. You will work closely with our Infrastructure, Support and Product teams involved to analyze our client’s requirements to efficiently and effectively progress Incidents and Service Requests. You will work to triage, troubleshoot, and problem solve any issues that are raised in order to meet the client’s needs, gathering and analyzing functional requirements from internal and external clients, assisting in resolving client issues concerning business functionality requirements and investigating business system issues. This will enable us to provide customer service and drive client satisfaction.

Role and Responsibilities

As an Application Support Analyst, you will work closely with key stakeholders, being able to demonstrate excellent interpersonal skills and communication techniques is key.
The primary objective of the Application Support Analyst is to provide the first point of contact for all internal / external incidents and service requests. Logging all support / service requests, allocating and prioritizing through the Solifi incident management and request fulfilment processes.
To be the main SME between the customer and the internal service teams as well as consultant within the Service Operation teams. Responsible for undertaking the initial triage, driving tickets through their lifecycle to resolution and ultimately client satisfaction.
Understand Client’s business needs and improve client satisfaction with transparency and effective communication.

About You

Skills/Experience Requirements: At least 2-3 years previous experience working in a IT Service Desk \ Application Support related environment ITIL V3 Qualification (desirable but not essential) Excellent communications skills (Written and Verbal), German Speaker an advantage. Incident management experience or equivalent Ability to take ownership and be responsible for actions Experience in finance or banking industry (desirable but not essential) The purpose of the Application Support Analyst is to be a Customer Advocate that is a community-minded professional who embodies the following traits: Communicator – Facilitates a meaningful dialogue in any form (Verbal, Written, Non-verbal) between the people who make our products and those that use it. Analytical Thinker - Critically examines technical and non-technical issues and devises a solution to a problem – be it a process improvement, workaround, or touching base with people in order to create a satisfactory solution. Relationships - Encompasses the Corporate customer and Internal teams as equal partners, considering themselves as an extension of their team, treating their problems as their own and provides a level of service that they would expect themselves. Compassionate – Desires to passionately promote a positive, optimistic collaborative, empathetic and creative approach to the core competencies of the role which involves: People Problems Products Procedures Processes

Preferred Experience Level

2 years

Preferred Education Level

Bachelor's Degree

Employment Basis

Full Time

Benefits

Private medical insurance, Auto enrolment pension scheme, Cycle to work scheme, Group Life Insurance, Group Income Protection Insurance, Free on-site parking (Milton Keynes office only), 23 days Holiday - lengthens with service, Option to buy more holiday, Generous Employee Referral Scheme - Earn up to £2,500!, Discounted eye tests & glasses, Help towards professional association subscriptions, Various companywide social events, Support with professional qualifications

Applications Close Date

12 Nov 2026

Apply Now

Refine Your Search

application support analyst jobs in marsh gibbon, bkm

Application Support Analyst

Second Line Technical Support Analyst

Senior Quality Assurance (QA) Analyst

Business Data Analyst

Junior Enterprise Applications Support Analyst

Process Analyst - Operations Support

Cyber Security Analyst

Lead Data Analyst

Business Systems Analyst

Systems Support and Configuration Officer

Procurement Data Analyst

Data Analyst

Analyst/Programmer

M365 and SharePoint Content Manager

IT Service Desk Analyst

Highway Asset Management Systems Analyst

Technical Account Manager

Process Analyst, EU Central Operations Analytics

SharePoint Administrator

Associate Engineer, GxP IT Support

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