Support engineer Work, Jobs in Marsh Gibbon, Bkm (with Salaries)

Field Support Engineer
Xperience —Banbury
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Free parking
- Bereavement leave
9d
Level 2 Service Desk Engineer
Advania —Milton Keynes
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
11d
Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
Project / Operations Assistant (Mandarin Speaking – Essential)
Gadgets Lab Ltd —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Linux
- Employee assistance programme
- Sick pay
14d
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
Cloud Support Engineer
Ravensmere Digitals —Milton Keynes
- £40,571.79 - £81,097.71 a year
- Full-time
- Azure
- Oracle
- DevOps
Quick apply
1d
Internal Technical Support Engineer – Woodworking Machinery
Felder UK Ltd —Milton Keynes
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Electrical experience
- In-person
Quick apply
Assistant Technical Manager
Quest Medical UK Ltd —Upper Heyford
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Project management
- Travel
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
6d
IT Operations Engineer
Red Technology Solutions Ltd —Witney
- £35,000 - £45,000 a year
- Full-time
- Laboratory experience
- No experience needed
- Computer networking
- Life insurance
- Sick pay
Quick apply
9d
Service Desk Engineer
Advania —Milton Keynes
- £26,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
(Graduate) Vacuum Systems Engineer
Diamond Light Source —Didcot
- £33,253 - £45,510 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Linux
- Annual leave
- Flexible schedule
12d
IT Support Engineer (6-month contract)
M3EU —Abingdon
- Hybrid work
- Azure
- Windows
- Microsoft Office
Quick apply
Jira Platform Engineer
VoCoVo —Chipping Norton
- £72,000 a year
- Hybrid work
- ERP systems
- System design
- Travel
- Employee assistance programme
- Sick pay
Installation Engineer
Sureserve —Milton Keynes
- £32,240 - £60,000 a year
- Monday to Friday
- Annual leave
Quick apply
12d
Data Engineer
NHBC —Milton Keynes
- £63,000 - £69,000 a year
- Hybrid work
- Azure
- Java
- SQL
- Annual leave
- Employee discount
7d
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- English
- Scripting
- SharePoint
Workshop Technician / Trainee Engineer (Hands-On Mechanical & Electrical)
TheRacingBug Group —Buckingham
- £26,436 - £32,500 a year
- Overtime
- AutoCAD
- English
- Maths
- Free parking
- Store discount
Quick apply
1st Line Support/Helpdesk - (MSP)
Vizion 4 IT Ltd —Milton Keynes
- £27,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
5d

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Field Support Engineer

Xperience -
Banbury

Apply Now

Job details

Permanent
9 days ago

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Company pension
Company events
Private medical insurance
Paid volunteer time
Bereavement leave
Referral programme
Sick pay

Qualifications

Driving Licence
Azure
Windows
Microsoft Office
DHCP
Computer hardware
IT support
Ticket management systems
DNS
Communication skills
Active Directory
VPN

Full job description

Location:
Banbury

Contract Type:
Permanent

Job Description

At Xperience we deliver business efficiencies through Digital Transformation. We put our clients at the heart of everything we do, helping them create better, faster processes, build stronger customer relationships, strengthen data security, accelerate profitability and position them for growth. That’s why we’ve got over 1,100 clients who are more efficient, more productive and more profitable just because they work with us. And, it’s why 95% of our clients say they would recommend us. But really, it’s our people that make the difference at Xperience. They have the expertise and ambition to collaborate with our clients to guide them towards the optimum solution. Together as a team and through partnerships with world leaders in technology, we provide smart solutions that provide real digital transformation in businesses, including Cloud, ERP, CRM, Managed IT, and Cyber Security.

The Role

As a Field Services Engineer, you will provide onsite IT technical support for Xperience’s customers, primarily for our Oxfordshire based customer. Strong customer-facing and experience supporting end users face to face is essential. Ensuring the customers receive the highest level of support, working closely with the technical teams within Xperience to investigate, troubleshoot and support IT infrastructure, hardware and software across our customer locations. This role will be a multi-faceted role, with several key responsibilities to assist both the Projects and Support teams in delivering a high quality of service to our customers. The role will be predominantly field based and will include installation of new customer hardware when required, along with providing onsite IT Support visits to customers as required/scheduled.

Job Responsibilities

Perform onsite IT Support functions for the customer including Laptop/Desktop builds and configurations, representing Xperience face to face with our customers 
Record activities and functions performed while onsite through the Xperience Ticket Management tool, ensuring transparency, reporting accuracy and knowledge share
Explore service improvements and innovation in the market and how these can benefit our business from an operational, services and security perspective.
As an advocate for Xperience’s IT services, engage with, develop and manage relationships between all relevant parties, departments and customers
Understand how both the Xperience and customer operations and procedures work to provide a high level of service
Cover and support other Field Service Engineer onsite bookings, if required due to absence
Onsite Laptop/Desktop Installations and User Handovers.
Installation and Configuration of Printers, Wireless Access Points, Routers, Switches.
Provide assistance to Project Team as required for large project rollouts and implementations.
Onsite IT Support Visits for Enhanced Troubleshooting and routine IT Support visits. The role will be extensively field based, visiting customer locations for the installation of hardware or the provision of IT Support.
Regular travel to customer locations is to be expected, with predominant travel being around Oxfordshire, Northamptonshire and Warwickshire but with the potential for UK-wide travel to meet business requirements.

Your Benefits

Benefits Package (*subject to specific contract terms):
Private Medical Insurance on completion of probationary period for you, with option to add spouse and children and reduced cost*

Salary Sacrifice Pension Scheme,3% ER, 5% EE contributions

Death in Service Benefit x3-time base salary from commencement of employment*

Generous 30-Day Annual Holiday Entitlement (Jan-Dec)

8 Public Holidays

Additional Guaranteed Birthday Leave- 1 Day

Volunteering Day per year to support an Xperience chosen charity, or a charity of your choice

Enhanced Sick Pay on completion of probationary period

Bereavement Leave Policy

Enhanced Parental Leave Policy

Wellbeing Benefits (Mental Health Support, Flu Vaccinations etc)

Long Service Awards commencing from 1 years’ service

Monthly/ Annual Recognition Awards

36.25 hours working week

Hybrid Working*

Salary Sacrifice Cycle to Work Scheme*

Salary Sacrifice EV Scheme

Employee Referral Bonus of £1500 per hire

Discounted IT Purchase Scheme

Company Funded Social Events

Easily accessible and free car parking*

Experience Required

Essential:

At least one year’s previous hands-on experience a ticket management system
At least two year’s IT Support experience working within an internal or external facing helpdesk support team
Good communication skills and a “can do” attitude
Experience of working in a customer facing environment with the ability to communicate clearly and concisely with customers
Excellent team player
Problem solving skills
Ability to be resilient to issues and influences outside of their control 
Ability to take ownership and work on the detail in a real time environment
Full driving license that enables you to drive in the UK and access to own vehicle for business purposes
Willingness to undergo an Enhanced DBS check with Barred List if successful, due to the nature of our client sites
Valid Right to Work in the UK (We do not currently hold a visa sponsorship licence)

Technical Competencies:

Knowledge of Windows operating systems (Windows 10/11, Server 2022, Server 2025)
Knowledge of computer hardware, software, security and networking 
Active Directory (Configuration, troubleshooting, Group Policy)
Basic understanding of networking (DNS, DHCP, Switching, Routing, VPN) 
Office 365 and Azure Technologies

Apply Now

Refine Your Search

support engineer jobs in marsh gibbon, bkm

Field Support Engineer

Level 2 Service Desk Engineer

Team Lead - Customer Service

Project / Operations Assistant (Mandarin Speaking – Essential)

1st line Support Engineer

Technical Support Specialist

IT Support Engineer - Fixed Term

Cloud Support Engineer

Internal Technical Support Engineer – Woodworking Machinery

Assistant Technical Manager

IT Operations Engineer

Service Desk Engineer

(Graduate) Vacuum Systems Engineer

IT Support Engineer (6-month contract)

Jira Platform Engineer

Installation Engineer

Data Engineer

2nd Line IT Support Engineer

Workshop Technician / Trainee Engineer (Hands-On Mechanical & Electrical)

1st Line Support/Helpdesk - (MSP)

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