Head of retail Work, Jobs in Medway, Ken (with Salaries)

Head of Retail
ellenor —Gravesend
- £42,906 - £48,292 a year
- Full-time
- Organisational skills
- Warehouse experience
- Hospice
- Annual leave
Store Manager - Across Kent
Morrisons —Strood
- Leadership
- Annual leave
- Employee discount
Quick apply
Head of Curriculum and Quality
Omnia Foundation —Rayleigh
- £39,175 - £50,557 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
10d
Senior Head of Maintenance
Barchester Healthcare —Maidstone
- £43,000 a year
- Maintenance
- Employee discount
- Referral programme
Quick apply
3d
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Store Assistant - FTC - 16 Hours - Sweaty Betty Greenhithe, England
Wolverine Worldwide —Greenhithe
- Weekend availability
- Communication skills
- Retail sales
- Flexible schedule
- Referral programme
1d
Team Member
KFC —Sheerness
- Up to £12.21 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
2h
Head of Maintenance - Care Home
Barchester Healthcare —Tenterden
- £38,000 a year
- Maintenance
- Leadership
- Employee discount
- Referral programme
Quick apply
Head of Retail
ISS Facility Services —London
- Food service
Quick apply
Production Manager
Gusbourne —Maidstone
- Full-time
- English
- Project management
- In-person
Quick apply
Stock Assistant
Demelza —Aylesford
- £12.98 an hour
- Part-time
- Microsoft Office
- Computer skills
- Communication skills
9d
Head of IT Service and Infrastructure
Hospice in the Weald —Royal Tunbridge Wells
- From £50,000 a year
- Full-time
- Azure
- Management
- Supervising experience
- Free parking
- Flexitime
Quick apply
4d
Store Assistant - 16 Hours - Sweaty Betty Bromley, England
Wolverine Worldwide —Bromley
- Weekend availability
- Communication skills
- Retail sales
- Flexible schedule
- Referral programme
1d
Events Coordinator
Logistics UK —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Visiting Estate Manager
ELM Group —Royal Tunbridge Wells
- £12,355 a year
- Part-time
- Customer service
- Maintenance
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
9h
Senior NPD & Innovation Manager
zendbox —Paddock Wood
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
1d
Cook
KFC —Chatham
- Up to £12.21 an hour
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
4d
Head of Retail
Hypervolt Limited —London
- Full-time
- Hybrid work
- Sales
- Leadership
Quick apply
Assistant Director of Neighbourhoods
Golding Homes —Maidstone
- £95,000 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- IT
- Annual leave
- Employee discount
7d
Personal Travel Expert - Bluewater
DERTOUR UK —Greenhithe
- £26,773 a year
- Weekend availability
- Sales
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
1h

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Head of Retail

ellenor -
Gravesend

Apply Now

Job details

Full-time
£42,906 - £48,292 a year

Benefits

Annual leave
Company pension

Qualifications

Logistics
Organisational skills
Warehouse experience
Leadership

Full job description

Salary: £42,906 – £48,292 per annum (dep. on experience)

Location: ellenor, Coldharbour Lane, Northfleet, Kent, DA11 7HQ

Hours: 37.5 hours per week, Monday to Sunday

Application deadline: 29 June 2026
Interviews: 6 July 2026

Are you an experienced Head of Retail looking for a development opportunity?

As Head of Retail, you will have a background in ecommerce operations and experience managing multiple sites. You will lead teams across various locations to optimize ecommerce operations and achieve strategic objectives and targets.

ellenor is a hospice charity in Gravesend providing palliative and end-of life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHSPension Scheme members to transfer their pension), an employeeassistance program, discount schemes, a generous annual leave
allowance, and much more.

Key responsibilities for the role include:

Strategic & Operational Leadership

Work closely with the Director of Operations to develop and deliver the retail and ecommerce strategy, supporting the organisation’s wider objectives
Plan, manage, and monitor the annual retail operating budget, taking corrective action where necessary to ensure income targets are achieved
Monitor and evaluate the performance of retail operations, identifying opportunities for growth, efficiency, and improved customer experience
Ensure all retail operations are delivered in line with ellenor’s policies, procedures, and strategic plan

Shop & E-Commerce Management

Oversee the successful operation of multiple charity shops and ecommerce platforms, ensuring strong financial performance and
excellent customer experience
Support the development and expansion of the retail portfolio including shop acquisitions, shop-fitting, recruitment, and
successful shop openings
Develop effective stock management, merchandising, and visual presentation standards across all retail outlets
Ensure ecommerce platforms are optimised to maximise online sales and supporter engagement

Warehouse & Distribution Management

Oversee the day-to-day operations of the warehouse and distribution hub, ensuring efficient processing, storage, and distribution of donated goods and shop stock
Ensure effective logistics between donation stations, warehouse, and retail shops, optimising stock flow and minimising waste
Implement and maintain robust operational systems, controls, and compliance processes

Donation Management & Community Engagement

Oversee the management of donation stations (bins) across the local area, ensuring they are well maintained, monitored, and
generating high-quality donations
Build strong relationships with local communities, businesses, and partners to promote donation initiatives and maximise contributions
Ensure donation processes integrate integrate seamlessly with retail operations and fundraising strategies

Financial & Performance Management

Manage budgets and monitor financial performance across all retail activities
Analyse sales and donation data to identify trends, inform strategic decisions, and improve operational efficiency
Drive Gift Aid income, ensuring processes are compliant and opportunities to maximise income are fully utilised
Report regularly to senior leadership and trustees on performance, risks, and opportunities

People Leadership & Culture

Lead, motivate, and develop a diverse team of staff and volunteers across multiple locations
Foster a culture of empowerment, inclusivity, accountability, and high performance
Ensure effective recruitment, training, and development plans are in place to support operational goals and business growth
Champion health, safety, and safeguarding across all retail sites and operations

Essential requirements for the role include:

To succeed in this role you will need:

Proven experience leading multi-site retail operations, ideally within the charity or voluntary sector
Strong leadership skills with experience managing geographically dispersed teams and driving performance
Experience overseeing warehouse and distribution operations, including logistics, stock management, and team leadership
Experience managing ecommerce operations and online retail platforms
A strong understanding of donation operations, including donation stations and volunteer-led processes
Demonstrable experience managing budgets, analysing financial performance, and delivering income growth
Excellent communication, relationship-building, and influencing skills
Strong organisational and planning skills with the ability to prioritise workload and manage multiple projects

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply

By online application only. Please note: CVs without a cover letter will not be considered.

Applications will be reviewed, and interviews conducted on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.

Additional Forms

For those who may require a reasonable adjustment at interview or during employment, you may

We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974. If you need to check if you need to declare a conviction to us you may check this online here.

If you require any assistance during this process please email HR at [email protected] or call 01474 538 555.

Apply Now

Refine Your Search

head of retail jobs in medway, ken

Head of Retail

Store Manager - Across Kent

Head of Curriculum and Quality

Senior Head of Maintenance

General Manager

Store Assistant - FTC - 16 Hours - Sweaty Betty Greenhithe, England

Team Member

Head of Maintenance - Care Home

Head of Retail

Production Manager

Stock Assistant

Head of IT Service and Infrastructure

Store Assistant - 16 Hours - Sweaty Betty Bromley, England

Events Coordinator

Visiting Estate Manager

Senior NPD & Innovation Manager

Cook

Head of Retail

Assistant Director of Neighbourhoods

Personal Travel Expert - Bluewater

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Key responsibilities for the role include:

Strategic & Operational Leadership

Shop & E-Commerce Management

Warehouse & Distribution Management

Donation Management & Community Engagement

Financial & Performance Management

People Leadership & Culture

Essential requirements for the role include:

UK Immigration:

How to apply

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