team lead Work, Jobs in mepal, cam (with Salaries)

Customer Service Lead
iM Med Ltd —Cambridge
- £24,420.00 - £48,640.16 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Leadership
Quick apply
6d
Lead Analyst
Anglian Water Services Ltd —Huntingdon
- £45,156 a year
- Full-time
- IT
- Communication skills
- Negotiation
- Annual leave
4d
Customer Behaviour Change Lead
Anglian Water Services Ltd —Huntingdon
- £42,000 - £47,000 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
- Annual leave
3d
Scheduling & Permitting Lead
M Group —Huntingdon
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
In-house FCA Compliance Lead
Beyond Co —Newmarket
- £65,000 - £75,000 a year
- Hybrid work
- Financial services
- School
- Health & wellbeing programme
- Flexible schedule
Quick apply
6d
PCB Team Lead
Arm —Cambridge
- £126,200 - £170,800 a year
- Hybrid work
- Management
- Supervising experience
- Mentoring
- Relocation assistance
3d
Clean Water Supervisor/Field Delivery Lead
OnSite Central Ltd —Cambridge
- £38,000 - £45,000 a year
- Overtime
- Hybrid work
- Supervising experience
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Continuous Improvement and Training Lead
Aliaxis UK Limited (United Kingdom) —Warboys
- Full-time
- ERP systems
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
Insight Lead
Anglian Water Services Ltd —Huntingdon
- £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
Team Leader
Card Factory —Everton
- £13 an hour
- Leadership
Innovation Integration Lead
Anglian Water Services Ltd —Huntingdon
- £55,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
5d
Linesperson Team Leader/Charge Hand
UK Power Networks —Downham Market
- £58,644 a year
- Organisational skills
- Construction
- Annual leave
- Employee assistance programme
4d
R&D Operations Lead
Accora —Orwell
- £60,000 - £85,000 a year
- Full-time
Quick apply
Admissions & Outreach Lead
King's College, Cambridge —Cambridge
- £41,370 - £42,500 a year
- Full-time
- Master's degree
Quick apply
Portfolio Lead
Anglian Water Services Ltd —Peterborough
- £75,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Principal Developer & Team Lead
Cambridge University Press & Assessment —Cambridge
- £51,400 - £68,800 a year
- Hybrid work
- AWS
- AI
- Annual leave
9d
Lead Reablement Worker
Cambridgeshire County Council —Ely
- £31,537 - £33,699 a year
- Weekend availability
- English
- IT
- Communication skills
- Annual leave
- Employee discount
12d
Shift Lead | Cambridge
Blank Street —Cambridge
- Weekend availability
- Hospitality
- Customer service
- Café
Community Advice Lead
Citizens Advice —Huntingdon
- £31,707 - £35,170 a year
- Travel
Front of House Team Leader
Minster Tavern —Ely
- Up to £13.16 an hour
- Full-time
- Employee discount
Quick apply

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Customer Service Lead

iM Med Ltd
Cambridge

Quick apply

Job details

Permanent | Full-time
£24,420.00 - £48,640.16 a year
6 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Customer service
Complaint handling
B2B
Decontamination
Leadership
Sterile services
Communication skills

Full job description

About us

iM Med is a UK medical decontamination business supplying capital equipment, technical service, chemistry and consumables to NHS trusts across the UK. We operate as NHS distributor for SteelcoBelimed (part of the Miele Group), and we're growing fast. We're a close-knit team that takes our work, and our customers, seriously.

The role

We're looking for an experienced Customer Service Lead to be the voice of iM Med to our NHS and private customers. You'll own the proactive and reactive communication that sits between our customers and our service and technical teams. Every working day is busy: calls, complaints,

updates, escalations. And every day matters, because the equipment we look after keeps NHS surgical lists running.

What you'll be doing

Owning customer communication on all service and technical matters.
Handling complaints from first contact through to full resolution.
Keeping NHS trusts updated proactively on planned work, parts, engineer visits and case progress.
Working hand-in-glove with our field engineers, service leadership and quality team.
Recording everything cleanly in our field service system so nothing falls through the cracks.
Reporting weekly to the senior leadership team on open cases and customer feedback.

What we need from you

Proven customer service leadership experience in a technical, medical or service-led B2B business.
Genuinely strong written and verbal communication.
Complaint handling experience you can talk us through at interview.
Detail-oriented, organised, and able to keep your head when things are moving fast.
Proactive by nature: you spot issues before customers raise them.
A natural at building rapport, even with people you've never met in person.

Helpful but not essential

NHS, medical devices, decontamination or sterile services background.
ISO 13485 or QMS exposure.
FieldMotion or similar field service platform experience.

What we offer

A busy, fast-moving, highly collaborative environment with a senior team that genuinely backs its people. This is a role with visibility, ownership, and a real chance to shape how iM Med looks after its NHS customers. The right person will find it demanding, rewarding and enjoyable in equal measure.

How to apply

Please apply through Indeed with your CV and a short covering note explaining why this role interests you.

Pay: £24,420.00-£48,640.16 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Work Location: Hybrid remote in Cambridge CB25 9QP

Quick apply

Refine Your Search

team lead jobs in mepal, cam

Customer Service Lead

Lead Analyst

Customer Behaviour Change Lead

Scheduling & Permitting Lead

In-house FCA Compliance Lead

PCB Team Lead

Clean Water Supervisor/Field Delivery Lead

Continuous Improvement and Training Lead

Insight Lead

Team Leader

Innovation Integration Lead

Linesperson Team Leader/Charge Hand

R&D Operations Lead

Admissions & Outreach Lead

Portfolio Lead

Principal Developer & Team Lead

Lead Reablement Worker

Shift Lead | Cambridge

Community Advice Lead

Front of House Team Leader

I want to receive the latest job alerts for team lead in mepal, cam

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