Tearoom Manager – Furzey Gardens
Hours: 37.5 hours per week
Salary: £28,002 per annum
Shifts: Between Monday to Sunday (Weekend Availability Required)
Love great food, beautiful gardens and making a difference?
This is much more than managing a tearoom, this is hospitality with purpose.
Nestled in the heart of the New Forest, Furzey Gardens is a place where people come to relax, reconnect with nature and enjoy delicious homemade food. Every cup of tea served, and every slice of cake helps support Minstead Trust's work with people with learning disabilities.
We're looking for an enthusiastic, creative and commercially minded Tea Room Manager to lead our welcoming team, deliver outstanding customer experiences and grow a thriving social enterprise that changes lives.
What you'll do
You'll lead the day-to-day operation of our Tea Rooms, balancing commercial success with our charitable purpose. You'll inspire a team of staff, volunteers and people with learning disabilities, creating a welcoming environment where everyone can thrive.
The role includes:
- Leading a busy tearoom in a beautiful visitor attraction.
- Delivering exceptional customer service and maintaining high hospitality standards.
- Managing and developing a fantastic team of staff and volunteers.
- Supporting training opportunities for people with learning disabilities.
- Developing seasonal menus, special events and creative ideas to grow income.
- Managing budgets, stock, rotas and day-to-day business performance.
- Maintaining excellent food hygiene, health and safety and legal compliance.
- Working with colleagues across Minstead Trust to help our social enterprises flourish.
About you
You'll have experience managing a café, restaurant or food retail business and be someone who enjoys leading people, solving problems and creating memorable visitor experiences.
You'll bring:
- Strong hospitality and customer service skills.
- Great leadership and organisational ability.
- Commercial awareness and confidence managing budgets.
- A creative approach to developing new ideas and events.
- A positive, flexible attitude and the confidence to take responsibility.
Experience supporting people with learning disabilities is welcome but not essential, we'll provide training if you have the right values and enthusiasm.
Why join us?
No two days are the same. One day you could be launching a new seasonal menu, the next supporting a special event, mentoring someone learning new workplace skills or welcoming families discovering Furzey Gardens for the first time.
This is an opportunity to combine your passion for hospitality with a role that has real social impact, leading a successful business that helps people with learning disabilities build confidence, independence and skills.
Hospitality with purpose. We'd love to hear from you.
What Benefits can we offer you?
- 33 Days’ Holiday (Pro Rata), inclusive of Bank Holidays
- Refer-a-Friend scheme worth £750!
- £250 welcome bonus for those with a adult social care DBS on the update service (paid after successful probation completion)
- A Celebration Day’s Leave for Your Birthday
- Death in Service Insurance
- Company Pension
- An easy access health and wellbeing Scheme
- Cycle to Work
- Blue Light Card Eligibility
- Enhanced Maternity and Paternity Pay
- Company Sick Pay
We are not licenced to sponsor employees for visas; therefore, we are unable to offer sponsorship for this role. You need to have, or be able to obtain, right to work in the UK in order to take up this position.
All staff working for, or on behalf of Minstead Trust, understand their responsibilities in relation to safeguarding adults at risk and know who to escalate concerns to within Minstead Trust.
Due to the nature of this employment sector your application is subject to a successful Disclosure and Barring Service check (DBS).
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Pay: £28,002.00 per year
Work authorisation:
- United Kingdom (required)
Work Location: In person
