it support part Work, Jobs in milton keynes (with Salaries)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
IT Support Assistant
Kinetic Software —Milton Keynes
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Azure
- Employee assistance programme
- Employee discount
Casual Driver
Auxillis —Milton Keynes
- £12.71 an hour
- Part-time
- No experience needed
Quick apply
Customer Services Advisor
Halfords —Milton Keynes
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Finance Officer
British Medical Ultrasound Society —Milton Keynes
- £25.71 an hour
- Part-time
- Hybrid work
- Financial services
- Leadership
- Work from home
- Sick pay
Quick apply
Police Officer - Milton Keynes
British Transport Police —Milton Keynes
- £32,472 - £50,256 a year
- Communication skills
Quick apply
IT Support Technician
Amazon UK Services Ltd. —Daventry
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12h
Retail Sales Advisor - Milton Keynes 16hrs Part Time
Oak Furnitureland —Milton Keynes
- £43,000 - £45,000 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
5d
Loss Prevention Officer
TK Maxx —Milton Keynes
- Part-time
- Employee assistance programme
- Employee discount
5d
Retail Sales Advisor - Milton Keynes 24hrs Part Time
Oak Furnitureland —Milton Keynes
- £43,000 - £45,000 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
5d
Service Desk Engineer
Advania —Milton Keynes
- £26,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
1d
Postperson with Driving
Royal Mail Group —Milton Keynes
- Full-time
- Employee discount
5d
Service Advisor
Perrys Motor Sales Ltd —Bletchley
- £28,000 a year
- Full-time
- Communication skills
- Employee discount
Weekend Call Handler - 6am to 2pm
Teletrac Navman —Milton Keynes
- Weekends only
- Customer service
- English
- IT
Technical Administrator
Gateley —Milton Keynes
- Microsoft Excel
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
13d
Weekend Call Handler - 2pm to 8pm
Teletrac Navman —Milton Keynes
- Weekends only
- Customer service
- English
- IT
Customer Team Member
Co-op —Milton Keynes
- £13.04 an hour
- Overtime
- Bakery
- Store discount
- Employee discount
5h
Technical Support Analyst
Red Bull Technology Group —Milton Keynes
- Full-time
- ERP systems
- Analysis skills
- Organisational skills
6d
IT Support Technician
Cadillac Formula 1® Team —Silverstone
- Customer service
- Windows
- Analysis skills
Quick apply
Information Officer
Network Rail —Milton Keynes
- £29,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Annual leave
7d

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Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Ostara Systems -
Milton Keynes

Apply Now

Job details

£26,208 a year

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Maths
Communication skills

Full job description

Job Title: Helpdesk Advisor

Location: Milton Keynes (Office-Based)

Shift Pattern: 11:30 20:30. This schedule operates on a rota that includes working every other weekend (Saturday and Sunday) with two rostered days off during the week. Please note that as this is a 365-day operation, the rota also includes working some Bank Holidays.

The RoleWe are looking for a dedicated Helpdesk Advisor to join a market-leading Maintenance and Facilities Management firm. As the first point of contact, you will be the face of the customer journey, using your communication skills to identify needs and provide seamless solutions. Our advisors are essential to our success, and we pride ourselves on delivering an easy, high-quality experience that reflects our core company values.

The EnvironmentJoin an engaging team where leadership is committed to your personal growth. We work hard to deliver excellence, and in return, we make it a priority to recognise and reward team members who go above and beyond in their daily roles.

Key ResponsibilitiesIn this role, you will provide support to maintenance contractors and customers via telephone and email using our proprietary software. Your daily duties will include:

Customer Resolution: Managing caller expectations and responding to email enquiries with a "right first-time" approach.
Workflow Management: Handling administrative tasks and personal workloads in strict alignment with client SLAs.
Data Integrity: Maintaining accurate records within our system to support reporting and accounting requirements.
Proactive Communication: Acting as a proactive link between internal departments and external stakeholders.
Ownership: Using active listening and effective questioning to take full responsibility for every inquiry.
Collaboration: Working as part of "one team" to meet business objectives and sharing insights to improve the overall customer experience.

Experience and Skills RequiredWe are looking for candidates who can demonstrate the following:

Background: At least 2 years of experience in a customer service environment.
Education: Minimum of 5 GCSEs (Grade C/4 or above) including English and Maths.
Technical Skills: Proficiency in Microsoft Word and Excel, with the ability to interpret technical documentation.
Communication: Exceptional verbal and written skills, with a high level of attention to detail.
Mindset: A passion for problem-solving, a desire to learn, and a commitment to putting the customer at the forefront of every action.

Additional Information

Compliance: All successful applicants will be required to undergo a DBS check.
Benefits: Following a successful probation period, you will receive a comprehensive package including a pension scheme, healthcare, and death-in-service benefits.

Please note: Due to high application volumes, we only contact shortlisted candidates. If you have not received an update within 10 days, please assume your application has been unsuccessful at this time.

Apply Now

Refine Your Search

it support part jobs in milton keynes

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

IT Support Assistant

Casual Driver

Customer Services Advisor

Finance Officer

Police Officer - Milton Keynes

IT Support Technician

Retail Sales Advisor - Milton Keynes 16hrs Part Time

Loss Prevention Officer

Retail Sales Advisor - Milton Keynes 24hrs Part Time

Service Desk Engineer

Postperson with Driving

Service Advisor

Weekend Call Handler - 6am to 2pm

Technical Administrator

Weekend Call Handler - 2pm to 8pm

Customer Team Member

Technical Support Analyst

IT Support Technician

Information Officer

I want to receive the latest job alerts for it support part in milton keynes

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