Summary
We are seeking a friendly, organised, and proactive Receptionist and Business Support professional to join our team. In this role, you will be the first point of contact for visitors and clients, while also providing essential administrative and operational support across the business. You will play a key role in ensuring the office runs smoothly and efficiently.
This role is lunch time cover 11:30-14:30 every day in the Bristol office and all day holiday cover where applicable in the Hereford office.
Responsibilities
Reception Duties:
· Greet and welcome visitors in a professional and friendly manner.
· Manage incoming calls, emails, and correspondence; direct enquiries to the appropriate personnel.
· Maintain the reception area, meeting rooms, and common spaces to ensure a tidy, professional environment.
· Handle incoming and outgoing mail and deliveries.
· First Aid and Fire Warden Duties
· Downloading Audio Recordings
Business Support Duties:
· Provide administrative support to departments including filing, scanning, and data entry.
· Schedule and coordinate meetings and appointments
· Maintain office, kitchen and stationary supplies inventory and place orders when necessary.
· Support onboarding processes for new employees (preparing desks, supplies, and welcome materials).
· Assist with company events, client visits, and internal communications.
Key Skills and Attributes:
· Excellent verbal and written communication skills.
· Strong organisational and time-management abilities.
· High level of professionalism and customer service skills.
· Ability to multitask and prioritise under pressure.
· Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
· Ability to work both independently and collaboratively.
· Discretion when handling confidential information.
Qualifications and Experience:
· Previous experience in a receptionist, administrative, or business support role preferred.
· Familiarity with office management procedures and basic accounting principles is a plus.
Working Conditions:
· Office-based position.
Note: This job list is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business. The Post-holder will be expected to participate in this process and we will aim to reach an agreement on any changes.
Pay: £10,000.00 per year
Benefits:
- Health & wellbeing programme
Work Location: In person
