Join the CBRE Global Workplace Solutions teamas a Helpdesk Compliance Coordinator!
Are youskilled in Customer Service and looking for a new role?
CBRE GlobalWorkplace Solutions is a leading global facilities management company, andwe're looking for a Helpdesk Compliance Coordinator to join our team in[Leeds].
WhatYou’ll Do:
Helpdesk Operations: Manage CAFM system(PPM, reactives, reporting) and respond to calls and emails efficiently. Ensuring all reactiverequests raised on the helpdesk have the correct priority/engineer assigned.
Communication & Service: Maintain communication throughoutreactive jobs with the client and CBRE operational teams.
Performance & Improvement: Review subcontractor performance and,identify and implement improvements to enhance performance.
FinancialProcedures: Followestablished financial processes, including obtaining supplier quotes anduploading them for team/client approval.
Culture& Compliance: FosterCBRE's RISE values within the team and assist with other assigned duties.
What We’reLooking For?
Qualifications: Good basic education(GCSE or equivalent) including English and Maths.
Knowledge: Proficient in Microsoft Office(Outlook, Word, Excel, etc.) Experience with CAFM systems would beadvantageous.
Experience& Skills: Customer-focused experience with excellent communication and organisationalskills. Experience in a contact centre or customer facing role would be highlybeneficial.
Attributes: Detail-oriented, reliable, and ableto work independently and as part of a team.
Why CBREGWS?
Join aleading global company and expand your horizons.
Enjoy ampleopportunities for skill development and professional advancement.
Contribute toa safe, inclusive, and positive work environment.
Don't missthis exciting opportunity! Join one of the UK's leading FM providers and buildyour career. Apply now!
