Claims/ customer experience Work, Jobs in Nailsea, Som (with Salaries)

Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Healix —Bristol
- £27,000 - £28,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Annual leave
- Employee discount
Quick apply
2d
Entry Level Paralegal
Keoghs —Bristol
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee discount
13d
Claims Handler
Castelan —North Somerset
- From £26,250 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
13d
Customer Experience Coordinator
BELFOR —Cardiff
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
8d
Claims Handling Administration Apprentice
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Counter Fraud First Party Claims Handler
NFU Mutual —Bristol
- Up to £38,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Financial services
- Annual leave
- Employee discount
12d
Senior Administrator
Somerset Bridge Group —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- Contracts
- IT
- Annual leave
- Referral programme
Quick apply
7d
Customer Liaison Manager
Keepmoat Homes —Bristol
- Full-time
- Customer service
- Organisational skills
- Employee discount
Technical Claims Handler
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Client Services Administrator
AFH Financial Group —Cardiff
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
1d
Claims Handler
CASTELAN LIMITED —Weston-super-Mare
- From £26,250 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
7d
Claims Fulfilment Specialist
Laka —Bristol
- Full-time
- Hybrid work
- Heavy lifting
- English
- Organisational skills
- Annual leave
- Work from home
Quick apply
Legal Expenses Technical Claims Handler
Allianz —Bristol
- £33,000 a year
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Work from home
- Employee discount
Claims Handling Administrator
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Administrative experience
Counter Fraud Injury Claims Handler
NFU Mutual —Bristol
- Up to £38,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Financial services
- Annual leave
- Employee discount
1d
Centre Administrator
Groundwork —Bristol
- £26,227.50 a year
- Customer service
- English
- Microsoft Office
- Employee assistance programme
2d
Customer Services Advisor
Halfords —Caerphilly
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
1d
Customer Service Advisor
Castelan —North Somerset
- £25,610 - £26,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
12d
Senior Risk Pricing Analyst
Somerset Bridge Group —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Referral programme
Quick apply

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claims/ customer experience jobs near nailsea, som

Claims/ Customer Experience Coordinator

BELFOR UK Ltd -
Cwmbran

Quick apply

Job details

Full-time
£26,605 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Job Summary:

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

Responsibilities:

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

Qualifications and Experience:

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent

Preferred Skills:

Strong literacy and numeracy skills.
Proficiency in IT skills, including basic Excel.
Excellent communication skills with the ability to deal professionally with customers.
Ability to switch between tasks

Benefits

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Job Type: Full-time

Pay: £26,605.00 per year

Work Location: In person

Quick apply

Refine Your Search

claims/ customer experience jobs in nailsea, som

Claims/ Customer Experience Coordinator

Customer Service Advisor

Entry Level Paralegal

Claims Handler

Customer Experience Coordinator

Claims Handling Administration Apprentice

Counter Fraud First Party Claims Handler

Senior Administrator

Customer Liaison Manager

Technical Claims Handler

Client Services Administrator

Claims Handler

Claims Fulfilment Specialist

Legal Expenses Technical Claims Handler

Claims Handling Administrator

Counter Fraud Injury Claims Handler

Centre Administrator

Customer Services Advisor

Customer Service Advisor

Senior Risk Pricing Analyst

I want to receive the latest job alerts for claims/ customer experience in nailsea, som

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