Customer experience coordinator Work, Jobs in Nailsea, Som (with Salaries)

Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Inspection Support Coordinator - Hybrid working
Avon and Somerset Constabulary —Portishead
- £30,333 - £32,613 a year
- Hybrid work
- Organisational skills
- Employee discount
1d
Spa Coordinator
The club and Spa —Yatton
- £14 an hour
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
Quick apply
21h
Customer Experience Coordinator
BELFOR —Cardiff
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
8d
Project Coordinator - Solar & Battery
Solarsense UK Ltd —Clevedon
- £30,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Inventory control
- Customer service
- Free parking
Quick apply
Sales Support Coordinator
Molson Group —Bristol
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Free parking
- Sick pay
Quick apply
4h
Workplace Experience Coordinator
Capital on Tap —Cardiff
- Travel
- Organisational skills
Service Coordinator
Electrical & Gas Care Ltd. —Caerphilly
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
5h
Event Operations Coordinator
St John Ambulance —Bristol
- £27,795 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Employee discount
5d
Coordinator Minor Projects
LiveWest —Weston-super-Mare
- £28,100 a year
- Hybrid work
- Maintenance
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
Project Coordinator
LivGreen Futures Ltd —Bristol
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
14d
Dispatch Coordinator (Courier Parcel Delivery)
Priority Express Couriers Ltd —Bristol
- £34,850 - £37,050 a year
- Overtime
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
Proposals Administrator
Morris and Spottiswood —Bristol
- Full-time
- Hybrid work
- Microsoft Office
Quick apply
2h
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Bristol
- Full-time
- Travel
- In-person
Quick apply
Ocean Export Coordinator — International Removals
1st Move International Limited —Bristol
- From £34,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
2d
Marketing & Growth Coordinator
VAPOR CLEAN —Weston-Super-Mare West
- £28,000 a year
- Full-time
- Social media management
- Driving
- IT
- Free parking
- Employee discount
Quick apply
Coordinator - Aftercare
SNG (Sovereign Network Group) —Bristol
- £25,936 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
Facilities Coordinator
JLL —Bristol
- Travel
Bid coordinator
BAM UK & Ireland —Patchway
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Transport Coordinator
SunbeltRentals —Bristol
- Microsoft Outlook
- Customer service
- Microsoft Office
- Annual leave
Quick apply
23h

I want to receive the latest job alerts for customer experience coordinator in nailsea, som

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Claims/ Customer Experience Coordinator

BELFOR UK Ltd -
Cwmbran

Quick apply

Job details

Full-time
£26,605 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Job Summary:

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

Responsibilities:

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

Qualifications and Experience:

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent

Preferred Skills:

Strong literacy and numeracy skills.
Proficiency in IT skills, including basic Excel.
Excellent communication skills with the ability to deal professionally with customers.
Ability to switch between tasks

Benefits

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Job Type: Full-time

Pay: £26,605.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in nailsea, som

Claims/ Customer Experience Coordinator

Inspection Support Coordinator - Hybrid working

Spa Coordinator

Customer Experience Coordinator

Project Coordinator - Solar & Battery

Sales Support Coordinator

Workplace Experience Coordinator

Service Coordinator

Event Operations Coordinator

Coordinator Minor Projects

Project Coordinator

Dispatch Coordinator (Courier Parcel Delivery)

Proposals Administrator

Facilities Coordinator

Ocean Export Coordinator — International Removals

Marketing & Growth Coordinator

Coordinator - Aftercare

Facilities Coordinator

Bid coordinator

Transport Coordinator

I want to receive the latest job alerts for customer experience coordinator in nailsea, som

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected