Are you an experienced IT professional looking for your next step?
Do you come from a 1st/2nd Line support background and enjoy supporting others while delivering high-quality IT services? If so, this could be the opportunity for you.
Drive is seeking an IT Support Team Leader to support the day-to-day running of our IT function, reporting to the ICT & Digital Manager.
Based in Nantgarw, supporting our IT services across South Wales
In this role, you will:
- Lead a small IT team, ensuring smooth day-to-day service delivery
- Provide guidance and support to colleagues within the team
- Remain hands-on with technical support, troubleshooting, and escalations
- Help improve IT processes and service standards
About you:
- Proven experience in a 1st/2nd Line IT support role
- Some experience supporting, mentoring, or guiding colleagues
- Strong technical troubleshooting skills across core Microsoft technologies
- A proactive, solution-focused mindset with excellent communication skills
Role details:
- 37.5 hours per week
- Salary: £33,610.75 (CEN 5)
- Closing date: 19th of June 2026
- Interview: 23rd of June 2026
This is a great opportunity to take on a varied, hands-on role in a supportive and forward-thinking environment.
View the Job Description and Person Specification here
