NewBold Solicitors
Job Title: Administrative Assistant/Receptionist
Job Type: Full time/Part time
Location: Cwmbran
Salary: Depending on experience
Newbold Solicitors are a Multi Award-Winning National Law Firm and is of the UK’s leading property and housing law firms based out of our two sites in South Wales.
Newbold Solicitors places emphasis on our reputation of providing practical, jargon-free legal advice to all our clients. We seek to provide a high-quality service to our clients and ensure they are getting value for their money.
We are one of the only Law Firms to be rated Excellent on Trustpilot. Newbold Solicitor’s commitment to quality is demonstrated by our clients reviews and rewards we have obtained.
Job Description:
We are seeking an experienced Admin assistant to support our New business and Conveyancing team. The successful candidate will work across the full spectrum of residential conveyancing, support reception/new business, whilst providing excellent customer service.
Responsibilities:
- To deal with incoming telephone and email enquiries in a timely fashion and in accordance with client Service Level Agreements.
- To assist Fee-earners, Reception and New business where required, (as agreed in accordance with the Conveyancing Partner), providing appropriate advice and assistance in accordance with professional standards (including SRA and CQS) and internal quality requirements.
- To act in accordance with best practice, to achieve key targets including client service/satisfaction, and completion targets.
- To ensure quality of work and productivity with minimum supervision.
- Ensure that post is processed in accordance with the firm’s/client’s Service Level Agreements.
- Identify suitable opportunities to cross-sell the Firm’s services (as appropriate)
- Undertake a wide variety of administrative tasks
- Ensure filing is kept up-to-date and copies of correspondence and documents are maintained on the case management system
NOTE: This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business. The post-holder will be expected to participate in the process, and we would aim to reach agreement on any changes.
Requirements
- 1 Year Administration experience preferred
- Experience working within a law firm preferred
- Excellent communication and organisational skills
- Experience with handling client calls
Why NewBold Solicitors?
- Award-winning solicitors – with over 20 national awards, including Property Team of the Year
- Highly talented solicitors
- Proud to offer the best legal advice and service
- One of the leading law firms in Wales
- Experts on housing and property disputes
- Highly Commended Property Team
- Various Staff Social Events
- Recognising Team Success through Internal Awards
- Competitive salary
- Opportunities for professional development and growth
Pay: £24,800.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
Ability to commute/relocate:
- Cwmbran, Monmouthshire: reliably commute or plan to relocate before starting work (preferred)
Language:
Work Location: In person
