Technical sales advisor Work, Jobs in New Milton, Ham (with Salaries)

Technical Sales Advisor
Burlen Ltd —Salisbury
- £28,337.36 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
11d
Sales Advisor
Glow Green Ltd —Bournemouth
- £45,000 - £65,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
2d
Technical Security Advisor
Procode Technology Limited —Eastleigh
- £60,000 a year
- Hybrid work
- Annual leave
- Employee assistance programme
German Speaking telesales Agent
Astute Ltd —Bournemouth
- Up to £40,000 a year
- Full-time
- Sales
- IT
- In-person
- Free parking
Quick apply
10d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Southampton
- £3,800 a month
- Full-time
- Sales
Quick apply
Senior Sales and Estimating Manager
T A Colbourne Projects Ltd —Poole
- Full-time
- Sales
- Continuous improvement
- Team management
- Profit sharing
- Sick pay
Quick apply
German Telesales Agent - Remote
Astute Ltd —Bournemouth
- £28,000 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
Quick apply
1d
SALES EXECUTIVE
Verisure Services (UK) Limited —Southampton
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Solution Consultant
Benifex —Southampton
- Remote
- Sales
- Human resources
- Communication skills
- Employee assistance programme
Technology Sales Executive
Softcat —Southampton
- £24,570 a year
- Communication skills
- School
- Flexible schedule
Sales Engineer
Trane Technologies —Southampton
- Full-time
- CRM software
- Sales
- Microsoft Office
Senior Parts Advisor
Snows Group —Hedge End
- £27,000 - £33,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Business Development Manager (Defence Sales - Maritime)
Novatech Ltd —Portsmouth
- £35,000 - £75,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Free parking
- Employee assistance programme
2d
Head of Trade Compliance
Draken —Bournemouth
- Analysis skills
- Leadership
Quality Assurance Leader
Safran —Fareham
- Full-time
- Management
- Analysis skills
- Continuous improvement
- Free parking
- Flexitime
Bradbeers Salisbury - Estee Lauder Beauty Advisor - Part Time 15 hours per week
Estee Lauder —Salisbury
- Part-time
- Customer service
ICS Cool Energy Ltd - Inside Sales - Telesales - Totton Office
Trane Technologies —Southampton
- Full-time
- Sales
- Microsoft Office
- HVAC

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Technical Sales Advisor

Burlen Ltd -
Salisbury

Quick apply

Job details

Permanent | Full-time
£28,337.36 a year
11 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Bereavement leave
Referral programme
On-site parking

Qualifications

CRM software
Sales
Customer service
Maintenance
Mentoring
Organisational skills
IT
Communication skills
Mechanical knowledge
Technical sales

Full job description

Are you looking to work for a successful family business, which is an established manufacturer in the Classic Automotive sector? Come and join the team at Burlen Ltd!

Burlen is committed to supporting the successful candidate through a comprehensive training and development programme. Full training will be provided on our products, systems, restoration services, and customer service processes. The programme includes structured onboarding, hands-on product training, mentoring from experienced team members, and ongoing development to build technical knowledge and confidence within the role.

Previous experience in a similar role is beneficial; however, candidates with a strong interest in automotive engineering, excellent customer service skills, and a willingness to learn will be fully supported in developing the knowledge required to succeed.

Job Purpose:

To provide exceptional customer service and technical support to retail and trade customers, ensuring accurate order processing, effective product advice, and the promotion of Burlen products and services. The role requires a strong understanding of automotive and mechanical components, excellent communication skills, and a commitment to delivering a high-quality customer experience.

Key Responsibilities:

Customer Service & Sales:

Respond promptly and professionally to customer enquiries via telephone, email, and other communication channels.
Provide technical advice and product guidance to retail and trade customers, supporting informed purchasing decisions.
Promote relevant products, upgrades, and alternative solutions to maximise sales opportunities and customer satisfaction.
Advise customers on restoration services, product availability, lead times, and returns procedures.
Maintain a high standard of customer service at all times.

Order Processing:

Accurately enter customer orders onto the company computer system.
Process customer orders efficiently through to completion.
Proactively communicate any order delays, stock shortages, or unavailable parts to customers.
Ensure all customer records and order information are maintained accurately.

Technical Support:

Develop and maintain detailed knowledge of Burlen products and services.
Provide technical assistance and troubleshooting support where appropriate.
Support and assist Sales Assistants in developing product and mechanical knowledge.
Liaise with the Marketing Department regarding technical information, product data, and customer feedback.

Internal Communication:

Transfer customer enquiries to the appropriate department when required.
Adhere to office procedures and workflow schedules relating to work passed to the Warehouse.
Escalate significant customer issues or concerns to the Customer Service Manager promptly.

General Duties:

Assist other departments during periods of increased workload.
Report unsafe working practices, hazards, or faulty equipment immediately.
Comply with all company policies, procedures, and terms and conditions of employment.

Knowledge, Skills & Experience:

Previous experience in a customer service, sales, or technical support environment.
Strong mechanical aptitude and understanding of automotive components.
Excellent verbal and written communication skills.
Ability to explain technical information clearly to customers with varying levels of knowledge.
Good IT skills and experience using order processing or CRM systems.
Strong organisational skills and attention to detail.
Ability to prioritise workload and work effectively in a fast-paced environment.

Desirable:

Experience within the automotive, engineering, classic vehicle, or parts supply industry.
Knowledge of carburettors, fuel systems, or restoration services.
Experience training or mentoring colleagues.

Key Performance Indicators (KPIs):

Prompt answering of incoming telephone calls with minimal abandoned calls.
Accurate and efficient processing of customer orders.
Achievement and maintenance of high customer service standards.
Timely and accurate response to customer emails and enquiries.
Effective escalation of issues requiring management attention.
Successful identification of upselling and cross-selling opportunities.
Maintenance of product knowledge and technical competence.
Positive customer feedback and resolution of customer enquiries.

Qualifications:

GCSEs (or equivalent) including English and Mathematics.

Desirable:

Technical, automotive, engineering, or mechanical qualification.
Customer service or sales-related qualifications

Pay: £28,337.36 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Experience:

Technical sales: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical sales advisor jobs in new milton, ham

Technical Sales Advisor

Sales Advisor

Technical Security Advisor

German Speaking telesales Agent

JUNIOR SALES ADVISOR

Senior Sales and Estimating Manager

German Telesales Agent - Remote

SALES EXECUTIVE

Solution Consultant

Technology Sales Executive

Sales Engineer

Senior Parts Advisor

Business Development Manager (Defence Sales - Maritime)

Head of Trade Compliance

Quality Assurance Leader

Bradbeers Salisbury - Estee Lauder Beauty Advisor - Part Time 15 hours per week

ICS Cool Energy Ltd - Inside Sales - Telesales - Totton Office

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