At Debenhams Group, our warehouse operation is at the heart of delivering an exceptional customer experience. As a Team Leader, you will be the first point of contact for a team of warehouse operatives, providing day-to-day leadership, support, and direction to ensure operational targets are achieved safely and efficiently.
Reporting to the Shift Manager, you will oversee daily activities, drive team performance, and foster a positive working environment where colleagues can succeed. You will play a key role in promoting a strong health and safety culture while ensuring productivity, quality, and service standards are consistently met.
This is an exciting opportunity for an experienced people leader who thrives in a fast-paced environment and enjoys motivating teams to achieve outstanding results.
Working Pattern:
4-on-4-off rotational shift pattern
Hours: Night shift - 19:00 – 07:00
Key Responsibilities
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Lead, motivate, and develop a team of warehouse operatives to achieve operational objectives.
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Monitor team performance and productivity, ensuring targets set by the Shift Manager are consistently met.
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Conduct regular performance reviews, coaching sessions, and feedback discussions to support colleague development.
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Promote and maintain a safe working environment, ensuring compliance with all health and safety policies and procedures.
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Collaborate effectively with key operational departments, including Inbound, Outbound, Returns, Stock Control, Health & Safety, and Training.
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Monitor operational performance through data analysis and reporting, providing regular updates and insights to management.
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Support continuous improvement initiatives to enhance efficiency, productivity, and service delivery.
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Address operational issues promptly and professionally, escalating where appropriate.
Requirements
We're looking for a confident and proactive leader with a passion for developing people and driving operational excellence.
Essential Skills & Experience
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Previous experience in a supervisory, team leader, or people management role within a warehouse or logistics environment.
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Strong communication and relationship-building skills.
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Results-focused with the ability to prioritise workloads and manage competing demands.
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Excellent problem-solving and decision-making capabilities.
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A professional and diplomatic approach to handling challenges and resolving issues.
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Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
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Experience in analysing performance data and producing reports.
Benefits
Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.
2026 is a year for making bold moves, delivering real results, and driving forward with unstoppable momentum. If that excites you, then you belong at Debenhams Group.
Let’s lead the change together.
Benefits include:
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You’ll get the opportunity to take part in our various share schemes – where your impact on the business will impact you
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Benefits that support your health and wellbeing
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Our Reward platform allows you to tailor your benefits to suit your needs – such as Private Healthcare, Dental and Healthcare Cash Plans, a Cycle2work scheme and plenty of fun anytime benefits such as coffee club or virgin experience days.
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There’s also up to 40% discount off all of our brands!
