Receptionist
Contract: Professional Services, Production & Technology
Location: Edinburgh, EH12 9DH
Hours of work: 35
Working Pattern: Monday - Friday, 08:00 - 4:00
Contract Type: Permanent
Hourly Rate: £14.80
This is a front-of-house role within a busy corporate office, responsible for delivering a professional and welcoming experience. Duties include, but are not limited to, greeting staff and visitors, coordinating with the building team and contractors on maintenance, and managing meeting room bookings.
The Role
- Deliver high quality service experience to the clients, their guests, and any other authorised personnel across client premises.
- Always demonstrate a positive and can-do attitude towards the clients, visitors, contractors, management, colleagues, and anyone else using client premises.
- Focus on key client areas and flex cleaning effort according to current client and workspace requirement
- Work collaboratively and build a good working relationship with other service providers to ensure high service standards for the client, visitors, and anyone else using premises.
- Ensure high quality cleaning standards in all areas of responsibility allocated by the Senior Housekeeping Associates and the Housekeeping Services Manager.
- Build relationships with key stakeholders in the allocated area of responsibility
- Follow and drive health, safety, quality, and environmental standards in line with policy and procedures.
- Ability to provide flexible and adaptable cover to other Housekeeping Associate roles.
- Become involved in champion roles as instructed by operational management. This will include but are not limited to: Training, HSEQ, Stock Control, Equipment Care, Waste/Sustainability, and contractor approach.
About You
- You’re a dynamic self-starter who enjoys taking ownership of your role and making a real impact.
- You take pride in being the eyes and ears of the office, supporting the smooth day-to-day running and helping the Workplace Coordinator stay one step ahead.
- You’re naturally proactive, not afraid to get stuck in, and always willing to go the extra mile to keep things running efficiently.
- You thrive in a collaborative, hard-working team and bring a positive attitude, understanding that personality is just as important as experience.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
To find out more about what we do - https://www.uk.issworld.com/
Work Location: In person
