The job requirements are detailed below. Where applicable, the skills, qualifications and memberships required for this job have also been included.
Role title: Microsoft Copilot Manager
TPR grade & pay group: Grade 6 & Digital
Directorate: Digital, Data & Technology
Salary: £72,257.00 Per Annum
Contract type: Fixed Term Contract: Until March 31st, 2027
Location: Brighton: Hybrid (6 days per month in the office)
The role and responsibilities
This is a new role required to support a pivotal phase in the organisation’s AI delivery roadmap. The Microsoft Copilot Manager role is critical to the successful development, deployment and ongoing operation of Microsoft Copilot Premium, with initial rollout commencing in late July 2026, alongside the re launch of Microsoft Copilot Basic.
2026–27 represents a significant transition year for enterprise AI at TPR, moving from limited pilots and experimentation to organisation wide deployment of a core productivity platform. This creates materially increased requirements for technical oversight, coordination, risk management and assurance, which are not met by existing roles.
Without this role, TPR risks deploying Copilot as a technical capability without achieving sustained adoption, behavioural change or measurable productivity benefits. The role is therefore required to ensure that Copilot is deployed safely, coherently and at scale, in line with organisational standards and governance expectations.
The role combines product ownership, platform management and technical assurance for Microsoft Copilot as a live enterprise service. It will be accountable for maintaining Copilot’s assurance position and ensuring governance artefacts remain current as the technology evolves.
This role does not have direct line management responsibility. It will sit within the AI Accelerator Team, which is currently hosted in the Data team and brings together delivery roles from across DDaT and the Chief Operating Officer Group. The role will work closely with a range of teams across the DDaT directorate.
As an individual contributor within the AI Accelerator team, the Microsoft Copilot Manager will lead the organisation wide rollout and adoption of Microsoft Copilot products. Establishing a clear adoption roadmap, operating model and engagement approach that enables all directorates to adopt the AI powered productivity tools safely, effectively, and in line with TPR’s Responsible AI principles.
This role provides strategic and hands on platform leadership, shaping how TPR configures, deploys, governs, and continuously improves the Copilot ecosystem. It ensures that TPR maximises value from Microsoft 365 investment while maintaining strong governance, security and user trust to maximise the value to TPR of this investment.
Primary Responsibilities
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Platform strategy and vision
- Own and articulate the vision and strategy for Microsoft CoPilot products (Copilot Basic, Copilot Premium, Cowork, GitHub Copilot) at TPR.
- Work closely with Microsoft partners to keep informed of product developments and the adoption roadmap, collaborating with internal stakeholders to ensure that new features are prioritised for adoption aligned with the TPR AI Strategic Plan and DDaT Strategy.
- Set clear outcomes and success measures, including adoption, productivity and value realisation. (e.g. productivity gains, adoption metrics. Etc)
- Collaborate with Service and other Product Owners to manage the backlog of work and ensure the stability of the CoPilot platform and that capabilities are available to be used in meeting user needs.
- Represent the user needs and advocate for inclusive, assessable and usable solutions,
- Work with service design and change colleagues to ensure Copilot is embedded into real world working practices.
- Use insight, feedback and data to ensure the product is used to its full capability.
- Work closely with user communities to identify use cases across TPR and support with solution design.
- Work with various DDaT architects to explore integration across the overall platform landscape
- Backlog Ownership and prioritisation
- Own and prioritise the platform use case backlog based on user value, directorate readiness, responsible AI requirements, and technical dependencies.
- Keep user communities updated with product developments and ensure value-driving features are prioritised.
- Work closely with the architects, to ensure conformance with the overall architectural guidelines. IT help desk to ensure issue resolution. M365 collaboration services and other relevant teams.
- Governance and assurance and responsible AI
- Ensure Copilot is implemented in line with government digital standard, TPR polices and responsible AI principles.
- Work with data governance, info security, cyber, legal and risk teams to manage privacy, security, ethical and compliance considerations.
- Establish strong relationships and proactively communicate with team members as well as individuals across the organisation
The role criteria
Essential
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M365 Technical Experience across M365 Copilot applications and their integration with related Microsoft technologies e.g. Power Platform, Data Platform (MS-900 certification required)
- Experience setting design standards and shared services across a suite, so teams can reuse them, work together, and scale to high data volumes
- Experience with user‑centred thinking and insight‑led prioritisation
- Experience in change management or digital transformation, ideally supporting the adoption of AI technologies within an organisation
- Experience with defining and measuring organisational value and prioritising backlogs.
- Experience working in a cross-functional, multi-disciplinary agile scrum team
- Strong communication and collaboration skills
- Experience in delivering innovative and practical user engagement and digital transformation projects
Desirable
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Experience working as an individual contributor
- PL-900 Certification
You will:
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Provide leadership and direction to all M365 Copilot Platforms in the delivery of a programme or platform communities
- Maintain the high-level roadmap and delivery plan for the backlog of items for a particular platform release and continuous improvement of the platform in line with the AI Adoption and Engagement plan
- Be involved in a range of programme management activities in support of the service owner or programme lead beyond the daily management of the platforms
- Co-ordinate with business/service owners where necessary to deliver business benefits
- Provide high level progress reports/dashboards/status update to track and demonstrate adoption of Copilot platforms across TPR.
The team
TPR offers:
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Genuine opportunities for learning and development.
- A values-led, inclusive environment.
- Hybrid working and flexible shift patterns.
- A vibrant workplace with employee networks (Disability, Family, LGBT+, Minority Ethnic, Mental Health, Women’s).
Reward and benefits
We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme.
Our culture
TPR strives to be a high-performing organisation, and we prioritise our people's growth and well-being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment.
Equality, diversity and inclusion is very important to us and we strive to make sure everyone has an equal opportunity to succeed. Our modern Brighton offices are in Telecom House overlooking Preston Park, they are over two floors of a shared building facility and when designed in 2023 we followed the government’s workplace design guide to ensure accessibility by design was achieved for our section.
We're proud to have a range of networks and opportunities to bring people together with supportive and safe spaces to connect with one another.
About The Pensions Regulator
With a career at TPR, you’ll be joining an organisation with real purpose and who are proud of their diverse range of skills and experience that positively impact on millions of people. Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe.
Our Corporate Strategy outlines a bold and challenging vision of how pensions regulation should continue to evolve to keep pace with a change in the scale and nature of the pensions landscape. We believe diversity and inclusion are vital to good decision-making for positive saver outcomes. We’re committed to creating a supportive, inclusive, and dynamic work environment where everyone can thrive; understanding the link between the work we do and its positive impact on society.
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Applications
To avoid disappointment, we would invite you to submit your application as soon as possible, as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can continue to provide a positive candidate experience, with each application being reviewed and considered. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Current TPR employees who want to apply for this vacancy should first contact their line manager to discuss their application.
We welcome applications on a part time and job share basis.
Please note that TPR is unable to offer visa sponsorship. All applicants must already hold Right to Work in the UK for the duration of their employment. For more information on Right to Work, please visit Prove your right to work to an employer: Overview - GOV.UK.
Selection and interview
If you are shortlisted for interview, we’ll be in contact with you shortly after the closing date. We aim to respond to every application however due to the large volume of applications this is not always possible. If you have not heard from us within 21 days of submitting your application, please assume you have been unsuccessful on this occasion.
As a Disability Confident Employer, we’re committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria will be an offered an interview. Please note that if we receive a high volume of Disability Confident applicants, we reserve the right to offer an interview to those who best meet the essential criteria.
Diversity and inclusion
TPR is committed to promoting diversity, inclusion and equality in the workplace, creating an environment where everyone is encouraged to be themselves, enabling our people to feel supported, represented and do their best work.
We encourage applicants from all backgrounds and with different identities and experiences to apply for roles with TPR.
Further information
Please visit our website to find out what it is like to work at TPR, our culture, interview process and our commitment to our employees.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email [email protected].
