Job Ref: BES7305
Branch: The Lugger
Location: The Lugger, Truro
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: Breakfast or lunch or dinner service, incl. weekends and bank holidays
Hours per week: 30-40
Posted date: 22/06/2026
Closing date: 24/07/2026
We currently have an amazing opportunity to join the team as Food Beverage Assistant.
Bespoke Benefits… What’s in it for you?
At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.
We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
We offer competitive salaries, great gratuity system, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Live-in accommodation can be provided if needed.
Requirements:
The ideal person will have at least a year’s experience in a similar position and will have the ability to deliver great service to our guests.
We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.
Duties will include:
- Ensuring that designated areas are cleaned to the Company standards to guarantee excellent hygiene in all areas.
- Help control costs through ordering stock and minimising waste.
- Deal with any reasonable requests from guests in a professional manner.
- Strive to anticipate customer needs and where possible react to theses to enhance customer satisfaction.
- Ensure all Health and Safety and Fire Safety Company standards are maintained.
Being Bespoke:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.
We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.
We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales marketing services only.
About Us
"For traditional Cornish charm and a waterside location, The Lugger, a 17th century inn in Portloe, is hard to beat" - Financial Times.
The Lugger Hotel – Cornwall's only AA-rated Five Star Inn, and selected by the Sunday Times as the "Best Seaside Hotel" – sits right on the water’s edge in the centre of this delightful village. Each of the 24 bedrooms is beautifully decorated and has deluxe showers and fine linens.
Additionally, a range of three private cottages are available for guests desiring the utmost seclusion, space and freedom. In particular, the three-bedroom Cobb Cottage features self-catering facilities, a generous lounge, as well as breath-taking panoramic views.
There is also a two AA Rosette restaurant on site, where guests can enjoy the best of local produce and cuisine. Many of England's most popular attractions - such as the Eden Project, the Lost Gardens of Heligan and the Maritime Museum of Falmouth - are also within easy striking distance.
Surrounded by cliffs and headlands which form an idyllic part of the Cornish Coastal Footpath, Portloe possesses an unrivalled beauty and enduring timelessness.
We truly believe our people are our biggest asset and to reflect that we offer:
- Market leading Rates of Pay
- Anniversary Bonus
- Flexible Shifts, full and part time to fit around other commitments
- 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
- Full Training and Supervision Given
- Opportunity to gain recognised qualifications to help you progress
- Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
- Introduce a Friend Scheme worth £600+
- Anniversary weekend stay for you or to give as a gift to family or close friends
- Access to complimentary Mental Health Wellbeing services
- Discounted Bespoke Hotel Stays, for you, your family and friends
- 50% off all Food Beverage during Bespoke Hotel Stays
- A range of local in-house benefits
- many more!
