Branch Sales Manager - Norwich (Lead, Motivate, Inspire)
We’re the UK’s largest builders’ merchant! With over 500 branches, we provide everything from timber and bricks to kitchens, tools, and equipment. We’re a supportive team offering great career opportunities and the chance to develop new skills. Whether you're in the office, on the shop floor, or handling deliveries, there’s a place here for you to grow. Join us today and see why we’re the trusted choice for builders!
As Branch Sales Manager, you'll be all about making connections, hitting sales targets, and building killer customer relationships. You’ll team up with clients (and sometimes the branch) to craft business plans that keep things moving. You’ll be a whiz with pricing, reports, and CRM tools to stay on top of it all. Your goal? Hit those sales and profit targets while offering a standout deal to every customer. When issues pop up—whether it’s pricing, payments, or service—you’ll jump in and solve them fast. You won’t manage the team (that’s up to the Branch Manager), but you’ll make sure everyone’s working together to get things done!
Joining the UK’s largest builders’ merchant means endless growth opportunities. You’ll be part of a supportive team where your skills truly matter. With over 500 branches nationwide, there’s always room to learn, progress, and make a real impact.
We offer:
Competitive salary with performance-based bonuses
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Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth
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Generous pension scheme
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Exclusive discounts across various businesses (including 20% off at Toolstation)
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Wellbeing support to help you feel your best
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MyPerks discounts at top retailers, restaurants, and more!
Working hours: Monday-Friday, 7:30 am - 5:00 pm, with two Saturdays every 4 weeks (8:00 am - 12:00 pm). Enjoy your weekends off!
Sales Strategy Development: Collaborating with the Branch Manager and Sales Supervisor to develop and execute a sales strategy that grows existing customers and attracts new ones.
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Team Engagement: Engaging the branch team to ensure everyone is aligned and actively contributes to the sales plan.
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Product Knowledge & Profitability: Using your product knowledge to offer the best solutions, drive profitability, and suggest alternatives when needed.
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Market Awareness: Monitoring local competition and working with the external sales team to create customer strategies that add value and boost sales.
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Business Plan Review: Reviewing business plans for your customers and supporting plans for others within the team.
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Sales Promotions & Supplier Collaboration: Driving branch and regional sales promotions while collaborating with suppliers to maximise sales opportunities.
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Safety Leadership: Leading safety initiatives and ensuring the branch maintains a strong safety culture.
You’ll need to be:
Experienced & Motivated Full UK Driving Licence with 2+ years of front-line sales experience and a proven track record in developing customer relationships.
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Customer-Focused & Collaborative Strong communication, negotiation, and relationship-building skills, with the ability to work well within a team and influence others.
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Strategic & Insightful Able to think strategically, plan ahead, and use data to generate insights and make recommendations.
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Passionate & Resilient A self-motivator with a passion for sales, exceptional customer service, and the resilience to succeed.
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Market-Savvy Knowledgeable about the local market, competition, and relevant product offerings, with a focus on delivering results.
Ready to be part of something big? Apply now and join a company that values its people. We can’t wait to hear from you!
We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the chance to succeed.
If you're offered the role, it will be a conditional offer, subject to a few background checks. These include a criminal record check (basic DBS), adverse financial check, media search & occupational history review. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding
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