Helpdesk administrator Work, Jobs in North Acton, Gtl (with Salaries)

Communication and Information Systems Desk Officer (CIS DO)
The Council of Reserve Forces' and Cadets' Association —London
- £30,740 a year
- Full-time
- Travel
- Organisational skills
- IT
Quick apply
8d
Business Support Administrator
Equans —Barbican
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Senior Administrative Support Assistant
GB Maintenance Solutions Ltd —London
- £25,600 - £29,950 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Helpdesk Administrator
CBRE Local UK —London
IT Support & Systems Administrator
iPlace Global —London
- £26,000 - £38,000 a year
- Full-time
- In-person
- Communication skills
- Python
Quick apply
1d
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
10d
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
11d
Customer Service Administrator
SunbeltRentals —Staines-upon-Thames
- Microsoft Outlook
- Customer service
- Microsoft Office
- Annual leave
Quick apply
8d
Scheduling Administrator
Advantos Services —London
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
1h
Helpdesk Administrator
OA Partners —Bracknell
- £13.75 an hour
- Temporary
- Customer service
- Communication skills
12d
Contract Support Administrator
JLL —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
IT Helpdesk Specialist, UK
Similarweb —London
- Windows
- Microsoft Office
- Scripting
11d
Sales Administrator
Netcalibre Ltd —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
11d
Contracts Administrator
Think Specialist Recruitment —Watford
- £36,225 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Customer service
- Organisational skills
3d
IT Systems Specialist
Silver Birch Care Holdings —London
- £33,000 - £36,000 a year
- Windows
- Computer networking
- IT
- Employee assistance programme
- Referral programme
4d
Contract Support Administrator
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Helpdesk Administrator
Pinnacle Group —Slough
- £26,500 - £27,300 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
5d
FM Contract Administrator
R&A Consultants Ltd —Westminster
- £43,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
14d
Workplace Services Administrator
ISS Facility Services —London
- Hospitality
- Customer service
- Organisational skills
Quick apply

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Communication and Information Systems Desk Officer (CIS DO)

The Council of Reserve Forces' and Cadets' Association
London

Quick apply

Job details

Permanent | Full-time
£30,740 a year
8 days ago

Qualifications

Procurement
Organisational skills
IT
Account management
Leadership
Communication skills
Time management
Help desk

Full job description

General Description of the Role

The role provides operational and governance support to the AD CIS, ensuring continued compliance with MOD security requirements to maintain system accreditation. Responsible for coordinating, maintaining, and reviewing all relevant documentation associated with roles, projects, and systems to ensure CIS standards of compliance and governance are consistently met and suitable for business operations. The role also delivers second-line IT support to in-office staff, maintaining regional office network infrastructure, troubleshooting hardware and software issues, and ensuring local workplace technology operates reliably and securely.

Principal Areas of Accountability, Tasks and Duties

Working to support the AD CIS:

Documentation Support: Assist in drafting, publishing and updating non-technical documentation, Security Operating Procedures and governance policies for Communication and Information Systems (CIS).
Technical Support: Provide technical support for organisational management information system, Symphony.
Procurement & Invoicing: Administer the end-to-end procurement process by accurately inputting purchase orders and tracking vendor invoices for CIS goods and services.
Account Management: Oversee local and national supplier for core utilities, including telephony, mobile hardware procurement and related subscription services.
Regional Systems Administration: Serve as the on-site Regional Systems Administrator (RSA) for the Council of RFCAs, maintaining physical security and access logs for the server room.
First-Line Escalation & Budgeting: Act as the initial point of contact for Information Security Management (ISM) issues while supporting the Assistant Director (AD) CIS with budget coordination and expenditure ordering.
Asset & User Administration: Maintain lifecycle records on the CRFCA Asset Database System and lead the user on-boarding process.
Compliance & Compliance Projects: Support the CRFCA with IT training delivery, systems testing, platform upgrades and compliance tasks related to Data Protection, FOI requests and Privacy Impact Assessments.
Board Secretariat: Fulfil the role of Secretary to the Management Information Systems Board (MISB) by organizing agendas, compiling report packs and documenting formal minutes and action items.
Business Continuity: Provide proactive continuity cover for critical day-to-day IT infrastructure operations during the Line Manager's absence from the office.
Supplier Collaboration: Work directly with the Managed Service Provider (MSP) to maintain, patch and optimize applications and server environments.
Security Vetting: Successfully undergo and maintain Ministry of Defence (MOD) Security Check (SC) level clearance.
Operational Flexibility: Undertake any other ad-hoc tasks or duties aligned with the broad scope of this position as reasonably directed.
Staff management responsibilities: There are no line management responsibilities

Experience

Essential

Proven experience providing high quality office administration support, including minute taking, meeting coordination, and professional documentation.
Demonstrated experience managing structured workloads with excellent time management and organisational skills.
Experience working under direct instruction while maintaining flexibility and adaptability to changing priorities.
Strong verbal communication skills and the ability to build effective working relationships.
Evidence of a self-motivated, collaborative, and team oriented approach, with strong attention to detail.

Desirable

Experience working within an IT Service Desk or structured helpdesk environment.
Practical experience applying IT service management principles and frameworks.
Experience managing procurement activities, supplier liaison, and processing orders and invoices.
Prior experience using MIS and/or CRM platforms.
Experience managing vendor or supplier portals, including account management and order tracking.

Additional Requirements

In addition to regular visits to sites within the RFCA area, this role may require occasional travel throughout the UK to other sites.
The job holder will be required to be vetted to Security Check (SC) level.
This job description should be discussed with your line manager at the time of receiving your annual Personal Development Report. Occasionally, in light of changes in business need your job description may need to change. You may be requested to undertake additional or other duties as directed by Line Management.

Pay: £30,740.00 per year

Work Location: In person

Quick apply

Refine Your Search

helpdesk administrator jobs in north acton, gtl

Communication and Information Systems Desk Officer (CIS DO)

Business Support Administrator

Senior Administrative Support Assistant

Helpdesk Administrator

IT Support & Systems Administrator

Helpdesk Administrator

Digital Systems Manager

Second Line Support Analyst – RCJ & Judicial

Customer Service Administrator

Scheduling Administrator

Helpdesk Administrator

Contract Support Administrator

IT Helpdesk Specialist, UK

Sales Administrator

Contracts Administrator

IT Systems Specialist

Contract Support Administrator

Helpdesk Administrator

FM Contract Administrator

Workplace Services Administrator

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