Service agent Work, Jobs in North Ayrshire (with Salaries)

Customer Service Agent
ABM —Paisley
- £12.81 an hour
- Part-time
- Customer service
- Communication skills
Dispatch Agent
Glasgow Prestwick Airport —Prestwick
- Weekend availability
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Booking Department Representative / Agent
M & M Theatrical Productions Ltd —Ayr
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
Customer Service Agent - PART TIME - UK
Swissport International AG —Paisley
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
2d
Customer Service Agent
ABM UK —Paisley
- £12.81 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Airside Ramp Agent - PART TIME
Swissport International AG —Paisley
- £12.91 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
2d
Aircraft Cleaning Agent - Part-Time Nights
Swissport International AG —Paisley
- £12.91 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
2d
Baggage Hall Agent - PART TIME - UK
Swissport International AG —Paisley
- £12.91 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
2d
Dispatch Agent (Operations) - PART TIME - UK
Swissport International AG —Paisley
- £12.91 an hour
- Part-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
2d
Travel Consultant (Troon, Stewart Travel)
Brooklyn Travel —Troon
- Sales
- Customer service
- Communication skills
Quick apply
Debt Collections Agent (Credit Control/Debt Recovery)
Castle Water Ltd —Ayr
- From £24,349 a year
- Weekend availability
- Microsoft Word
- CRM software
- Microsoft Excel
- Life insurance
- Sick pay
Quick apply
9d
Retail Assistant Manager
Brooklyn Travel —Irvine
- Management
- Sales
- Supervising experience
Quick apply
Domestic Assistant - Hotel Services
NHS Scotland —Greenock
- £26,696 - £28,988 a year
- 8 hour shift
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee assistance programme
8d
Property Business Development Executive
Wilsons Auctions Ltd —Dalry
- Full-time
- Contracts
- Communication skills
- Negotiation
- Referral programme
Quick apply

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Customer Service Agent

ABM -
Paisley

Apply Now

Job details

Part-time
£12.81 an hour

Qualifications

Customer service
Communication skills

Full job description

Description

LOCATION: Glasgow Airport

SHIFT PATTERN: 4 on 2 off, 25 hours per week

PAY RATE: £12.81 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

Purpose:

To assist passengers requiring special assistance throughout their airport journey.

Key Responsibilities:

Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.

Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.

Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.

Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures.

Assist passengers that are transferring flights.

Communicate to the control and supervisory team recording any additional passengers.

During delays or disruption liaise with the control and supervisor team along with airline and handling agents to ensure that passengers are kept up to date.

Use equipment safely and professionally.

Provide manual lifting assistance as required.

Record progress of the passenger using the Personal Digital Assistant issued.

Be responsible for all company equipment issued to you on a daily basis.

Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).

Provide legendary service to all passengers.

Wear uniform correctly.

Follow correct sign in/out process.

Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.

Required Experience for the Customer Service Agent role:

Previous experience of primarily working within Customer Services ideally in a customer facing role.

The ideal candidate will have excellent communication skills.

Must have the right to work in the UK.

Must pass a DBS check.

Must be able to provide 5 years reference information.

Desirable Skills for the Customer Service Agent role:

Excellent communication & interpersonal skills.

Flexibility.

Innovative.

Achievement orientated.

Energy/Drive.

Courteous.

Patient and understanding.

Security Aware.

Please note that any applicant that has spent more than 6 months in any country other than the UK in the last 5 years; will need a police clearance from all countries that this would apply to.

The police clearance will need to cover the full date range the applicant was in the specific country, furthermore, the police clearance needs to be obtained before the applicant attending any interview with ABM.

Apply Now

Refine Your Search

service agent jobs in north ayrshire

Customer Service Agent

Dispatch Agent

Booking Department Representative / Agent

Customer Service Agent - PART TIME - UK

Customer Service Agent

Airside Ramp Agent - PART TIME

Aircraft Cleaning Agent - Part-Time Nights

Baggage Hall Agent - PART TIME - UK

Dispatch Agent (Operations) - PART TIME - UK

Travel Consultant (Troon, Stewart Travel)

Debt Collections Agent (Credit Control/Debt Recovery)

Retail Assistant Manager

Domestic Assistant - Hotel Services

Property Business Development Executive

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