Customer success manager Work, Jobs in Northern Ireland (with Salaries)

Customer Success Manager
Nulogy —Belfast
- Full-time
- ERP systems
- Analysis skills
- Travel
- Annual leave
Quick apply
Client Relationship Manager
Leap Lessons LLP —Derry
- From £31,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Care experience
- Free parking
- Work from home
Quick apply
6d
Business Development Manager
Powerforce —Belfast
- £28,000 - £30,500 a year
- Full-time
- Sales
- Business development
- Health & wellbeing programme
- Employee discount
Womenswear Manager
DV8 Fashion —Enniskillen
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
3d
Team Leader
Card Factory —Derry
- £13 an hour
- Leadership
14d
Customer Executive - Commercial
Britvic Soft Drinks Ltd —Belfast
- Time management
- Annual leave
Assistant Branch Manager
Haldane Group Careers —Belfast
- Full-time
- Employee discount
12d
Supervisor
Astrid & Miyu —Belfast
- £26,600 a year
- Sales
- Supervising experience
- Mentoring
Quick apply
Sales Assistant
Belfast Self Storage —Belfast
- From £25,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
Quick apply
1d
Trade Counter Manager
REXEL —Derry
- Full-time
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
13d
Internal Sales Manager
REXEL —Derry
- Full-time
- Leadership
- Annual leave
- Employee discount
Quick apply
10d
Graduate Management Trainee - Belfast
Enterprise Mobility —Belfast
- Full-time
- Sales
- Customer service
- Bachelor's degree
Telesales Team Manager - Belfast/Remote
Yell Ltd —Belfast
- £40,000 - £45,000 a year
- Full-time
- Remote
- Business development
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Success Executive
Whytematter —Belfast
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Travel
Field Sales Consultant - UK - Belfast
Sumup —Belfast
- Sales
5d
Field Sales Executive - Lucozade Ribena - LRS
CPM Ireland —Craigavon
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
Account Manager - Local Sales - North West
Bauer Media Outdoor NI Limited —Derry
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Sales
- Free parking
- Work from home
Quick apply
14d
Copy of Business Development Manager - Derry
OrderYOYO —Derry
- £30,000 - £31,000 a year
- Full-time
- Sales
- Driving
- Restaurant
Quick apply
11h
Commercial Partnerships Manager
Oatco Superfuel —Omagh
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee discount
Quick apply
3d
Field Regional Business Manager - L'Oréal Dermatological Division
l'Oréal —Belfast
- Full-time
- Management
- Sales
- IT
Quick apply
14d

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Customer Success Manager

Nulogy -
Belfast

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

Supply chain
ERP systems
Analysis skills
Organisational skills
SaaS
Communication skills

Full job description

COMPANY OVERVIEW

Nulogy is a manufacturing technology company driven by a vision to make life better for the people who plan, produce, and deliver the products we use every day.

Nulogy’s Manufacturing Operating System helps manufacturers and packagers automate every stage of the production process—from inventory to quality—which reduces operating costs, increases efficiency, and boosts customer satisfaction. Hundreds of manufacturing sites around the world are powered by Nulogy, and our software also runs in the networks of world-leading brands such as Colgate-Palmolive, L’Oréal, and Procter & Gamble.

Nulogy has grown rapidly over the last decade, and we are proud to be recognized with a number of awards including: Canada’s Top Small & Medium Employers, Food Logistics Top 100 Software Provider, and Canada's Most Admired Corporate Culture. Nulogy has also received multiple awards for company culture, the most recent being one of Canada’s Top Small & Medium Employers for 2024, Great Place to Work 2025 & Greater Toronto’s Top Employers for 2025.

By joining Nulogy, you’ll become part of a fantastic culture of capable and motivated individuals. You’ll also join a team that is solving challenging problems every day with the potential to make a global impact.

YOUR MISSION
Nulogy's Manufacturing Operating System (MOS) connects maintenance, production, quality, inventory, and supplier operations into one real-time execution layer — giving every team shared visibility, faster response, and total operational control. This role exists to retain, grow, and deepen the success of our customers. You will own a portfolio of manufacturers, driving adoption of the Nulogy MOS, protecting and expanding annual recurring revenue, and serving as the technical and operational partner that keeps customers anchored to outcomes.

KEY RESPONSIBILITIES

Own a dedicated portfolio of accounts as the primary point of contact for operational, technical, and strategic matters
Act as a trusted advisor to credibly guide customer outcomes across the full MOS: maintenance, production, quality, inventory, and supplier operations
Drive platform adoption, protect retention, and identify expansion and cross-sell opportunities
Conduct product demos and showcase new functionality to existing clients
Recognize opportunities and work proactively with customers through scope development, Statement of Work, resource allocation and delivery of new capabilities
Clearly translate our customers business requirements into technical product capabilities
Partner and collaborate with our internal teams on projects and customer-related matters
Diagnose technical issues and growth requirements — coordinating with Product, Engineering, Professional Services, and Support to drive resolution
Share best practices across the customer base and identify industry trends as Nulogy opportunities

Technical & Domain

5–8+ years in manufacturing operations, CPG/supply chain, industrial engineering, account management or customer success — shop floor exposure preferred
Strong understanding of SaaS operating models and subscription-based customer success motions
Working knowledge of OEE (availability, performance, quality) and ability to contextualize data with customer stakeholders
Experience with MES, ERP, or supply chain platforms an asset
Industry experience in CPG, food & beverage, industrial, automotive, or contract manufacturing environments preferred

Skills & Competencies

Builds credibility with plant floor operators and C-suite alike; leads difficult conversations with confidence
Exceptional communication skills across diverse audiences — shift supervisors to executive stakeholders
Effective at leading and facilitating customer meetings
Able to dynamically prioritize across a multi-account portfolio in a fast-paced environment
Detail-oriented; strong analytical, planning, and organizational skills
Comfortable owning GRR/NRR targets and measuring success through retention, expansion, and adoption metrics
Effective at leading customer meetings and navigating complex negotiations
Friendly, empathetic, and composed under pressure
Able to travel 30–35%; site visits are meaningful to this role

WHY NULOGY

Competitive benefits package: Unlimited Paid Vacation policy, Parental Leave: 100% top-up for 15 weeks for any parent or biological or adopted children, Pension plan, Group benefit plan including health, dental, and vision that start on day one;
We’re solving problems that no one has been able to solve before. This is an opportunity to join an organization that is transforming the way that supply chains are structured.

Nulogy embraces diversity, and we recognize the need for teams that represent a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We encourage everyone to apply.

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Refine Your Search

customer success manager jobs in northern ireland

Customer Success Manager

Client Relationship Manager

Business Development Manager

Womenswear Manager

Team Leader

Customer Executive - Commercial

Assistant Branch Manager

Supervisor

Sales Assistant

Trade Counter Manager

Internal Sales Manager

Graduate Management Trainee - Belfast

Telesales Team Manager - Belfast/Remote

Customer Success Executive

Field Sales Consultant - UK - Belfast

Field Sales Executive - Lucozade Ribena - LRS

Account Manager - Local Sales - North West

Copy of Business Development Manager - Derry

Commercial Partnerships Manager

Field Regional Business Manager - L'Oréal Dermatological Division

I want to receive the latest job alerts for customer success manager in northern ireland

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