Support analyst Work, Jobs in Norwich, Nfk (with Salaries)

Information and Insights Analyst
Norfolk & Suffolk Foundation Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- Microsoft Office
- Project management
- IT
5d
Application Support Analyst
Ideagen —Norwich
- Computer Science
- Communication skills
2d
Customer Analyst
Naked Wines —Norwich
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- IT
- Annual leave
Quick apply
Insurance Business Analyst
Luxoft —Norwich
- English
- Analysis skills
- Bachelor's degree
- Life insurance
Operational Analyst - Contact Centre
Careline365 —Norwich
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Maths
- Free parking
- Employee assistance programme
1d
Quality Assurance Analyst
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
12d
Systems Analyst
Norse Group LTD —Norwich
- £30,000 - £35,000 a year
- Full-time
- Sales
- Continuous improvement
- Communication skills
- Annual leave
6d
Business Process Analyst
Norse Group LTD —Norwich
- Full-time
- Annual leave
- Employee discount
12d
Financial Crime Manager
Aviva —Norwich
- Part-time
- IT
- Financial services
- Employee discount
IT Trainer / Process Analyst
Spire Solicitors —Norwich
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
9d
HCM Product Owner
Norfolk County Council —Norwich
- £62,618 a year
- Full-time
- Hybrid work
- Oracle
- ERP systems
- IT
- Employee discount
- Gym membership
18h
Senior Systems Analyst
Civic Recruitment Limited —Lowestoft
- Full-time
- No degree
- IT
Quick apply
Data Engineer
Saffron Housing Trust —Norwich
- £63,000 a year
- Full-time
- Azure
- Computer Science
- Engineering
5d
Front End Web Developer
Potters Resorts - Hopton-On-Sea —Hopton on Sea
- Full-time
- Hybrid work
- Project management
- APIs
- Resort
- Free parking
- Employee assistance programme
Quick apply
7d
Analytics Engineering Manager
Naked Wines —Norwich
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Python
- Annual leave
Quick apply
Asbestos surveyor or Dual Role Asbestos Surveyor/Analyst
Pennington Choices Ltd —Lowestoft
- £28,207 - £40,535 a year
- Overtime
- Driving
- Construction
- Health & wellbeing programme
- Annual leave

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Application Support Analyst
Ideagen —Norwich
You’ll play a key role in resolving support queries, guiding customers, and supporting system implementations. Working Pattern - Hybrid (2x days per week).
2d
Information and Insights Analyst
Norfolk & Suffolk Foundation Trust —Norwich
Post graduate training in business administration or related subject. Good working knowledge of wider health and social care systems and structures, policies,…
£39,959 - £48,117 a year
5d

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support analyst jobs near norwich, nfk

Information and Insights Analyst

Norfolk & Suffolk Foundation Trust -
Norwich

Apply Now

Job details

Permanent | Full-time
£39,959 - £48,117 a year
5 days ago

Qualifications

Power BI
Mathematics
Microsoft Office
Project management
IT
Business

Full job description

Information and Insights Analyst

Band 6

Main area

Performance and Insights

Grade

Band 6

Contract

Permanent

Hours

Full time
Flexible working
Home or remote working

37.5 hours per week

Job ref

246-COR7966302

Site

County Hall

Town

Norwich

Salary

£39,959 - £48,117 gross per annum (pro rata)

Salary period

Yearly

Closing

28/06/2026 23:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Job overview

Work as a member of the Corporate Performance and Insights Team, working within the core performance and insight function to provide information, performance, and data quality reports.

Help develop and produce reports that “tell a story” by triangulating data. Work with Locality teams and the wider Performance and Insights team to continually improve these, ensuring they are completed in a timely manner.

Support and complete Demand and Capacity work as required by the Director of Performance and Insights and the Senior Performance and Insights Managers.

Work in collaboration with the Contracts and Information Teams. Work in partnership to deliver on Trust wide and nationally directed initiatives, metrics, data quality, and performance improvements.

Main duties of the job

Work in a core analytical function for the Trust responsible for detailed information analysis using data supplied by the BI function. Analysis will be consistent in approach to avoid any misinterpretation or misrepresentation of the data.

Clearly communicate technical information and data in a way that others can understand and adopt both in presentation and written format.

Work in collaboration with Locality colleagues in a business partner relationship, as well as colleagues from across NSFT

Manage staff within the central performance and insight function, including maintaining supervision and appraisal rates, monitoring and supporting training and attendance, and supporting staff development.

Support data quality improvement for Localities, and on specific initiatives to support the data quality agenda across the organisation.

Under direction of their line manager, work closely with Contracts teams ensuring contractual requirements are communicated, understood and acted on. To ensure feedback is made in a timely way to impact on contractual negotiations and amendments to specifications and improvement plans

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Detailed job description and main responsibilities

This is an exciting opportunity for a highly analytical and relationship focussed professional to support organisational improvement, combining technical and stakeholder engagement skills to enhance service delivery and organisational performance.

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Person specification

Experience

Essential criteria

Communication of performance related detail in reports and presentations
Delivery of performance improvement using known tools (eg PowerBI/excel
Awareness of contracts, Key Performance Indicators and NHS performance
Staff supervision and management

Desirable criteria

Managing change

Skills

Essential criteria

Ability to use a developing range of IT systems, Business Intelligence Tools and software packages specifically to present information to external an internal audience
Ability to write confidently in reports explaining issues with actions stated clearly.

Desirable criteria

Project management skills.

Knowledge

Essential criteria

Good working knowledge of wider health and social care systems and structures, policies, procedures and legislation relevant to NHS contracts and business functions
National developments and relevancy to performance and data

Qualifications

Essential criteria

Management training diploma /degree in management/ leadership or equivalent vocational training; or willingness to undertake
ICT related qualification or experience using MS Office applications
Maths and English at level 5 or above or equivalent

Desirable criteria

Post graduate training in business administration or related subject

Please be aware that, due to the high number of applications for certain roles, this vacancy may close earlier than the advertised closing date. We encourage you to submit your application as soon as possible.

YOUR APPLICATION

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Further details / informal visits contact

Name

Patrick Spragg

Job title

Senior Performance Improvement Manager

Email address

[email protected]

Additional information

Sharon Wood

Performance Improvement Manager

[email protected]

07715047174

Apply Now

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Information and Insights Analyst

Band 6

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Experience

Essential criteria

Desirable criteria

Skills

Essential criteria

Desirable criteria

Knowledge

Essential criteria

Qualifications

Essential criteria

Desirable criteria

Disclosure and Barring Service Check

Further details / informal visits contact