customer support manager Work, Jobs in nuneaton (with Salaries)

Retail Bureau Manager
Eurochange —Nuneaton
- £13.80 an hour
- Part-time
- Sales
- Organisational skills
- Cash handling
- Employee assistance programme
- Employee discount
Customer Service Team Leader
Proper Snacks —Nuneaton
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick apply
Business Support Administration Manager
Berkley Care Group —Leamington Spa
- £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Assistant Manager
Wickes —Hinckley
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
Customer Support Manager
SF-Partner Hiredonline —Whoberley
- £40,000 a year
- Remote
- Customer service
- Analysis skills
- Continuous improvement
12d
Assistant Manager - Daventry
BoyleSports —Daventry
- £13.20 an hour
Quick apply
Customer Relationship Manager
DHL —Derby
- Communication skills
12d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Retail Deputy Manager
The Works —Nuneaton
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Major Incident Capability Manager
National Highways —Birmingham
- £47,410 - £54,210 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
13d
Assistant Manager
Starbucks —Stoneleigh
- Part-time
- Leadership
- Store discount
- Employee assistance programme
Assistant Manager - Acocks Green
BoyleSports —Birmingham
- £13.20 an hour
Quick apply
Customer Engagement Manager
GreenSquareAccord —Birmingham
- £38,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Assistant Manager - Redditch (Studley Branch)
BoyleSports —Studley
- £13.20 an hour
Quick apply
Assistant Manager - Erdington The Green
BoyleSports —Birmingham
- £13.20 an hour
Quick apply
14d
Admin & Export Manager
Gist Limited —Nuneaton
- Up to £40,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee assistance programme
- Employee discount
7d
Accommodation Manager
Cloud Student Homes —Leicester
- £30,000 a year
- Full-time
- Hospitality
- Customer service
- Team management
Quick apply
Store Manager
Toolstation —Ashby-De-La-Zouch
- £30,765.03 a year
- Full-time
- Leadership
- Employee discount
Customer Service Manager - Pensions
SS&C Technologies —Birmingham
- Full-time
- Hybrid work
- Customer service
- Financial services
- Leadership
- Employee assistance programme
- Employee discount
Assistant Front Office Manager
Valor Hospitality —Coventry
- £13.46 an hour
- Full-time
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply

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Retail Bureau Manager

Eurochange -
Nuneaton

Apply Now

Job details

Part-time
£13.80 an hour

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount

Qualifications

Sales
Organisational skills
Cash handling
Leadership
Banking

Full job description

Retail Bureau Manager (Store Manager)

Hours: 30 hours p/w
Location/s: Ropewalk Shopping Centre Nuneaton CV11 5TZ
Responsible for: A small team of Retail Colleagues.
Shift Pattern: Monday to Sunday

Lead the Way as a Retail Bureau Manager

Are you a natural leader who thrives in a fast-paced, customer-focused environment? Do you have a passion for retail, financial services, and driving performance? At eurochange, our Bureau Managers don’t just manage branches – they inspire, empower, and set the standard for delivering exceptional service.

As a Bureau Manager, you’ll be at the heart of our retail FX business, leading your team to success with outstanding leadership, commercial acumen, and a commitment to making every customer’s experience seamless and memorable. From hitting sales targets and ensuring compliance to building a motivated, high-performing team, you’ll play a key role in bringing our purpose to life.

What you'll be doing on a day-to-day basis...

Own the performance of your branch, driving revenue and profitability through excellent customer service and strong sales strategies
Inspire and coach your team to deliver personalised, engaging experiences for every customer
Build lasting relationships with customers, understanding their travel needs and matching them with the right products
Actively promote our full range of services to help customers make their travel money experience better, simpler, and more convenient
Act as the first point of contact for customer queries and complaints, resolving them quickly and professionally
Lead by example in delivering our eurochange sales framework and maintaining our high standards
Ensure full compliance with AML, KYC, and company procedures, upholding our reputation for integrity and trust
Conduct regular cash reconciliations and audits to manage risk and minimise losses
Analyse branch KPIs and performance data to identify opportunities for improvement
Train and mentor your team to grow their skills, confidence, and careers
Manage operational excellence by keeping your branch organised, secure, and compliant with all regulations
Collaborate with peers, Regional Managers, and Support Centre teams to share insights and drive success across the wider business
Proactively seek opportunities to innovate and improve processes that enhance the customer experience.

Our Leadership Behaviours

As a Bureau Manager, you’ll be expected to:

Lead by example, embodying eurochange’s values in every interaction
Communicate clearly and confidently, ensuring your team knows what’s expected and feels supported
Empower your team to make decisions, solve problems, and take ownership of their performance
Recognise and celebrate success, motivating your team to achieve and exceed their targets
Demonstrate resilience and adaptability in a fast-paced retail environment
Foster a positive, inclusive workplace where everyone feels valued and can thrive
Give and receive feedback openly and constructively, always looking for ways to improve
Stay commercially aware, understanding how your decisions impact the branch and the wider business

The Stand-Out Qualities to Be Part of #Teameurochange

Proven experience leading teams in a retail, banking, or financial services environment
A commercial mindset with a track record of meeting and exceeding sales targets
Strong leadership skills with the ability to motivate, coach, and develop others
Financial acumen, including managing budgets, cash handling, and risk controls
Knowledge of AML, KYC, and financial compliance standards
A passion for customer service and relationship building
Excellent communication, problem-solving, and organisational skills

Our Perks Are Out of This World!

Colleague Rate on Travel Money
28 days holiday (inclusive of bank holidays)
High Street Discounts
Free 24/7 Virtual GP service for you and your family
Cycle to Work Scheme
Employee Wellbeing & Financial Support through Retail Trust
Employee Assistance Programme – because you matter!
Wagestream – access your earned wages when you need it
Recognition Awards for outstanding service
Additional holiday entitlement after 1 year
Life Assurance
…and much more!

Our Vision

To be the UK’s go-to travel money provider, adding value to every customer’s journey.

Our Purpose

Foreign exchange… but better, simpler & more convenient. We’re the trusted inspirational experts.

Our Values

We Strive | We Trust | We’re Aspirational | We’re Responsible | We’re Sincere

Apply Now

Refine Your Search

customer support manager jobs in nuneaton

Retail Bureau Manager

Customer Service Team Leader

Business Support Administration Manager

Assistant Manager