Ref: MSST- DERBY
Location: Derby
Contact Pirtek Derby
Contact Name Centre Manager
Salary Salary plus open ended commission and bonus scheme
Tel 01332 205000
Email
[email protected]
Address Unit 3, Newchase Business Park, Shaftesbury St, Derby DE23 8YB
We are seeking an outgoing and competitive MSST (Mobile Sales and Service Technician) Servicing on site hydraulic hoses repairs in our service centre and surrounding areas.
We are looking for a self motivated person who can work well as part of a team. We would prefer experience in a mechanical plant or engineering background and will offer training for the right person. There will be an after hours call out roster which is on a 24 hour basis which you will be expected to undertake and includes weekends and bank holidays all year round. You will need to hold a full UK driving licence and be willing to complete an online driving licence check.
Key functions & responsibilities
Skills & competencies
The central role will be to provide a professional On-site Hose Replacement Service to Pirtek customers. This role will include being part of a 24 hr ‘on-call’ rota with other franchise technicians.
Candidates will be expected to actively promote Pirtek products and services to existing and prospective customers throughout their given territory.
The candidate is expected to maintain the highest levels of health and safety practice including the mandatory use of Personal Protective Equipment where applicable
The day to day management of a Mobile Sales and Service Unit (MSSU) to include:
Maintaining sufficient stock levels within the MSSU as per a franchise supplied stock list.
Performing routine maintenance checks in accordance with the MSSU defect checklist
Ensuring the MSSU is kept clean and tidy inside and outside
Managing all Pirtek supplied documentation within the MSSU including technical and procedural updates
To provide assistance to Centre staff within the franchise when requested
To attend Pirtek training courses as requested by management
Good personal presentation and adherence to Pirtek policies and procedures
Basic mechanical knowledge
Good manual dexterity and physical ability
Good communication skills both orally and in writing
The ability to present yourself in a professional and courteous manner to customers and staff
The ability to work unsupervised and to time constraints
Ability to effectively communicate technical information to engineering personnel
Successful completion of the Pirtek Induction and Training programmes (based in Birmingham) and subsequent on-site assessments as requested by management.
Minimum of three years experience ‘on the van’ is preferred
Work experience
Ideal person to have plant or motor trade background or experience with hydraulics
Work experience in a technical/engineering environment advantageous but not essential
Educational requirements
Full UK driving licence
GCSE in English and Maths
