Complaints / significant events Work, Jobs in Oldham, Eng (with Salaries)

Medical Receptionist
Oldham Medical Services —Oldham
- From £12.71 an hour
- Overtime
- Customer service
- GP surgery experience
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
4d
Trading Standards Officer
Oldham Council —Oldham
- £39,152 - £47,181 a year
- Annual leave
- Employee discount
1d
Duty Manager
Wire and Sky —Manchester
- £30,000 - £32,000 a year
- Weekend availability
- Management
- Supervising experience
- IT
Quick apply
4d
Governance Coordinator
Evolution Money —Manchester
- Up to £42,000 a year
- Full-time
- Financial services
- Communication skills
- Annual leave
Quick apply
Environmental Health Officer
Oldham Council —Oldham
- £34,434 - £47,181 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
CQC Registered Manager: Drugs And Alcohol Treatment
Canalside House —Failsworth
- £40,000 - £46,000 a year
- Full-time
- Management
- Microsoft Office
- Mentoring
Quick apply
5d
Children's Residential Responsible Individual
Prosperity Children's Services —Accrington
- From £65,000 a year
- Full-time
- Management
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Premium Hospitality Manager
Legends Global (Europe) —Manchester
- Weekend availability
- Hospitality
- Bar
- Organisational skills
Quick apply
1d
Assistant Manager or Aspiring manager In GP Surgery
Primrose Bank Medical Centre & Ewood Medical Centre —Blackburn
- £28,275 - £31,200 a year
- Part-time
- Management
- GP surgery experience
- Supervising experience
- Free parking
Quick apply
Consultant - Acoustics (Manchester)
WSP —Manchester
- Microsoft Outlook
- No degree
Senior Compliance & Efficiency Analyst
City of Bradford Metropolitan District Council —Bradford
- £37,280 - £39,152 a year
2d
Specialist Palliative Care Nurse Practitioner
The Kirkwood —Huddersfield
- £48,944 - £53,575 a year
- Full-time
- Hospice
- Communication skills
- Teaching
- Employee assistance programme
Quick apply
Specialist Palliative Care Nurse Practitioner
Kirkwood Hospice —Huddersfield
- £48,944 - £53,575 a year
- Full-time
- Hospice
- Communication skills
- Teaching
- Employee assistance programme

More jobs to discover

Find similar jobs that you might be interested in.

Trainee Trading Standards Officer
Oldham Council —Oldham
Our Trading Standards and Animal Welfare Team protects consumers and ensures fair business practices by investigating and enforcing legislation on consumer…
£28,598 - £31,022 a year
3d
Trading Standards Officer
Oldham Council —Oldham
Our Trading Standards and Animal Welfare Team protects consumers and ensures fair business by enforcing regulations on consumer protection, fair trading,…
£39,152 - £47,181 a year
1d

I want to receive the latest job alerts for complaints / significant events in oldham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

complaints / significant events jobs near oldham, eng

Medical Receptionist

Oldham Medical Services -
Oldham

Quick apply

Job details

Part-time
From £12.71 an hour
4 days ago

Benefits

Free parking
Health & wellbeing programme
Free flu jabs
Company pension
Company events
Employee discount
On-site parking

Qualifications

Customer service
GP surgery experience
GCSE
Primary care
Infection prevention & control
Administrative experience
Patient care
Organisational skills
IT
Medical terminology
Communication skills
Office experience

Full job description

Job Purpose

To provide a professional, efficient and welcoming reception and administrative service to patients, visitors and members of the primary healthcare team. The post holder will act as the first point of contact for patients, ensuring they receive a high standard of customer service while supporting the smooth day-to-day operation of the practice.

Main Duties and Responsibilities Reception Duties

Welcome patients and visitors in a friendly, courteous and professional manner.
Answer incoming telephone calls promptly and deal with enquiries appropriately.
Book, amend and cancel appointments in accordance with practice protocols.
Signpost patients to the most appropriate clinician or service.
Register new patients and update patient demographic details.
Process patient arrivals and manage waiting room enquiries.

Administrative Duties

Process repeat prescription requests in line with practice procedures.
Receive, sort and distribute incoming post and prepare outgoing correspondence.
Scan and accurately code clinical and administrative documents onto patient records.
Maintain accurate electronic patient records using the practice clinical system.
File, photocopy, scan and undertake general administrative duties as required.
Support clinicians and the wider practice team with administrative tasks.

Patient Care

Provide excellent customer service to all patients.
Deal with sensitive situations in a calm, professional and empathetic manner.
Maintain patient confidentiality at all times in accordance with GDPR, NHS guidance and practice policies.
Ensure patients are treated with dignity, respect and compassion.

General Responsibilities

Work collaboratively with all members of the practice team.
Adhere to practice policies and procedures.
Participate in mandatory training and continuous professional development.
Maintain a clean, tidy and safe reception area.
Report any significant events, complaints or concerns to the appropriate manager.
Undertake any other reasonable duties appropriate to the role as requested by the Practice Manager.

Person Specification Essential

Excellent communication and interpersonal skills.
Friendly, professional and approachable manner.
Good organisational skills with the ability to prioritise workload.
Ability to work under pressure in a busy environment.
Good IT skills and confidence using computer systems.
Excellent attention to detail.
Ability to work effectively as part of a team.
Reliable, punctual and flexible.
Commitment to maintaining confidentiality and professionalism.

Desirable

Previous experience working in a GP practice, healthcare or customer service environment.
Knowledge of NHS primary care services.
Experience using clinical systems such as EMIS Web (or similar).
Understanding of medical terminology.

Working Relationships

The post holder will work closely with GP Partners, Salaried GPs, Practice Nurse, Healthcare Assistants, Practice Manager, Deputy Practice Manager, Referral Secretaries, Reception and Administration Team, patients and external healthcare professionals.

Other Information

The duties outlined above are intended as a guide to the main responsibilities of the role and are not an exhaustive list. The post holder may be required to undertake other duties consistent with the grade of the post to meet the changing needs of the practice.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Job Types: Full-time, Part-time, Permanent, Fixed term contract

Benefits:

Company pension

Schedule:

Monday to Friday (Option of working a Saturday once every 5 weeks)
Overtime

Work Location: In person

If you are passionate about providing excellent patient care and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist.

Job Type: Part-time

Pay: From £12.71 per hour

Benefits:

Company events
Company pension
Employee discount
Free flu jabs
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

complaints / significant events jobs in oldham, eng

Medical Receptionist

Trading Standards Officer

Duty Manager

Governance Coordinator

Environmental Health Officer

CQC Registered Manager: Drugs And Alcohol Treatment

Children's Residential Responsible Individual

Premium Hospitality Manager

Assistant Manager or Aspiring manager In GP Surgery

Consultant - Acoustics (Manchester)

Senior Compliance & Efficiency Analyst

Specialist Palliative Care Nurse Practitioner

Specialist Palliative Care Nurse Practitioner

More jobs to discover

I want to receive the latest job alerts for complaints / significant events in oldham, eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected