Deputy director core advice operations Work, Jobs in Oldham, Gtm (with Salaries)

Deputy Director - Core Advice Operations
Citizens Advice Manchester —Manchester
- £48,852 a year
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
3d
Deputy Director - Core Advice Operations
Citizens Advice —Manchester
- £48,852 a year
- Hybrid work
2d
Group Director of Financial Control
TfGM —Manchester
- £114,816 - £137,178 a year
- Hybrid work
- In-person
Group Director of Financial Control (Group)
GMCA —Manchester
- £114,816 - £137,178 a year
- Hybrid work
- In-person

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Deputy Director - Core Advice Operations

Citizens Advice Manchester -
Manchester

Quick apply

Job details

Full-time
£48,852 a year
3 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Full job description

At Citizens Advice Manchester, our clients are at the heart of everything we do.

We're a forward-thinking, ambitious organisation delivering high-quality, multi-channel advice to some of Manchester's most vulnerable communities. If you're a collaborative, values-driven leader who wants to make a real difference, this is an opportunity to shape the future of our frontline services.

Working closely with the Chief Operating Officer, you'll lead operational excellence across the organisation - driving strategic performance, service quality, regulatory compliance, continuous improvement, and an inclusive, high-performing culture. You'll oversee quality assurance, safeguarding, complaints, incident management, and operational performance while developing and empowering our Operational Managers to deliver outstanding services.

We're looking for an experienced operational leader with a proven track record of leading frontline or public-facing services. You'll be data-driven, commercially aware, and confident using performance insight to improve services, manage risk, and influence decision-making. You'll bring experience of quality and compliance frameworks, strong stakeholder management skills, and a genuine commitment to equity, diversity and inclusion. Experience within the advice or not-for-profit sector is desirable, alongside a strong commitment to the values and principles of the Citizens Advice service.

Joining CAM offers an opportunity to directly influence the quality of support provided to our clients. We value all our people and can offer a supportive, responsible culture within a charity setting that is committed to social justice. The role attracts an attractive remuneration package with excellent terms including:

Flexible 37.5 hour (hybrid) working week in a City Centre location
Pension Scheme, Life Assurance Cycle to Work Scheme
Corporate Cash Plan (Medicash) and Employee Assistance Programme with 24/7 telephone support service for you and your immediate family
Generous holiday entitlement starting at 25 days per year (in addition to bank holidays) and rising with long service to a maximum of 30

The Job Pack containing full information about the role and our service can be downloaded from our website.

Quick apply

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deputy director core advice operations jobs in oldham, gtm

Deputy Director - Core Advice Operations

Deputy Director - Core Advice Operations

Group Director of Financial Control

Group Director of Financial Control (Group)

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