Role Description:
About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.
The Trips Data Governance team at Booking.com manages data for all aspects of trips, excluding stays, enabling teams to understand and improve business performance and customer experience. They are currently seeking a curious and enthusiastic Data Manager to join their impactful Data Governance team to support modernisation & analytics programs. The team is passionate about helping people travel, embracing challenges and change.
Role Overview: In this role, as a Data Manager II you are an individual contributor responsible for establishing, overseeing, and ensuring adherence to policies, practices, and controls for data management across the company data estate, with a specific focus on data governance and data quality.
You ensure regulatory compliance, ethical data handling and the responsible adoption of AI models and tooling within data initiatives, while designing and operating data quality frameworks that make our data accurate, trusted, and fit for purpose. You drive and support change management for data initiatives, managing projects and stakeholders to successful outcomes and acting as a subject-matter expert for data governance and quality across your scope.
This is a hands-on role where you will work closely with Product Managers, Data Engineers, Data Scientists, and Insights Analysts to convey the why, how, and what of Data Management initiatives, applying robust classification, metadata management, and stewardship practices to ensure data quality, regulatory compliance, and shared understanding of key data assets. The ideal candidate is passionate about data, eager to learn and able to engage with diverse stakeholders.
You will report to a Senior Data Manager and collaborate with other Data Managers on strategic objectives for data quality, governance, metadata management and regulatory compliance at Booking.com.
Key Job Responsibilities and Duties:
Implement Data & AI Governance standards, and playbooks within your scope, aligned with enterprise frameworks and regulatory/audit requirements.
Manage data risks & controls along key data flows to meet regulatory, compliance, risk, privacy and security by design expectations.
Design and operate Data Quality dimensions, thresholds/SLOs, rules and scoring for priority assets and metrics.
Monitor and report on data quality, using lineage and metadata for diagnosis, root cause analysis, and pragmatic remediation.
Embed DQ checks and observability into batch and streaming pipelines, shifting quality left in design and development.
Apply classification, taxonomies, and metadata management to improve discoverability, protection, and consistent usage of data.
Define and maintain data lifecycle requirements (creation to deletion) for key assets and keep core documentation (data dictionaries, glossaries, lineage, rule catalogues) accurate and accessible.
Manage stakeholders across producer and consumer teams, and clearly communicate the business impact of poor data quality and the value of remediation.
Use SQL and scripting (e.g. Python, R) to profile data, implement/validate DQ checks, and support investigations and prototypes.
Build and maintain DQ / governance dashboards in tools like Tableau or Power BI to provide clear, actionable views of quality and maturity.
Use APIs and data management tooling (catalogue, lineage, DQ platforms) to register metadata, automate controls, and integrate governance into workflows.
Coach and support data managers, stewards, and analysts on governance and DQ topics, and contribute to the wider Data Management community with patterns, documentation, and best practices.
Role Qualifications and Requirements (Essential):
3–5 years in data management, data governance, data quality, or related roles (e.g. data analyst/engineer with strong DQ/governance focus).
Strong SQL experience writing & managing complex logic with at least one scripting language (e.g. Python, R).
Proficient profiling data or performing exploratory data analysis & data visualisation tools (e.g. Tableau, Power BI).
Experience working on Data Governance, lifecycle management processes with working knowledge of data catalog, lineage, and DQ - using tools like Collibra, Monte Carlo (or equivalent).
Handson experience implementing DQ rules, dimensions, thresholds/SLOs, and monitoring/reporting.
Experience with master & metadata management, document/content lifecycle and classification, and data risk mitigation.
Ability to use lineage and metadata for tracing issues and driving root cause analysis.
Experience in ethical data handling, responsible AI, and applying compliance requirements (e.g. GDPR and related regulations) to data and DQ initiatives.
Proven track record leading DQ or governance implementations, including planning, stakeholder management, and progress/risk communications.
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Inclusion at Booking.com:
Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process:
This section should provide:
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
