The ideal candidates will be passionate about great customer service and enjoy working as part of a team.
You would be working closely with our experienced teams in the reception, dispensary, administration and secretarial departments, and be the first point of contact for our patients.
We operate across two sites, Leiston and Yoxford Surgery, but the roles are mainly based at the Leiston Surgery site. We are a growing practice, currently providing services to over 9500 patients.
General Practice experience is preferable for the roles however training will be provided , the successful applicants will need to be competent in using a computer and enjoy working as part as a busy team.
Job requirements will vary by position, but overall main duties can include:
Working on front hatch in our busy dispensary, processing prescription requests, handing out medications and dealing with querys/answering of the telephone.
Care Navigation, Answering the telephones, dealing with patients on a face to face basis.
Booking GP, AHP, Practice Nurse and Health Care Assistant appointments.
Filing and retrieving patient records
Administrative tasks including registering new patients, photocopying, shredding and completing forms.
Using the in house clinical system, SystmOne, to deal with the full range of patient queries
Job Types: Full-time, Part-time, Permanent
Pay: £12.71 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person