Customer services manager Work, Jobs in Oxford, Oxf (with Salaries)

Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
7d
Customer Services Manager
Eleanor Hospital Logistics —Oxford
- £30,000 - £35,000 a year
- Weekend availability
- Management
- English
- In-person
- Free parking
Quick apply
9d
Customer Experience Manager - Prestige and Specialist Vehicles
Unity Automotive Ltd - Unity Oxford —Kidlington
- £32,500 - £38,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
- Store discount
Quick apply
10d
Customer Relations Manager
Hamberley Care Homes —Oxford
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Bershka Oxford City General Manager
INDITEX —Oxford
- Full-time
- Employee discount
Quick apply
Customer Relations Manager
Floryn House Care Home —Kidlington
- Up to £45,000 a year
- Full-time
Quick apply
Bershka Deputy Manager Oxford City
INDITEX —Oxford
- Full-time
- Leadership
- Employee discount
Quick apply
Director of Customer Operations and Engagement, EMEA
IPCI —High Wycombe
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Zara Reading Customer Experience Deputy Manager
INDITEX —Reading
- Weekend availability
- Customer service
- Analysis skills
- Leadership
Quick apply
Assistant General Manager
Dodo Pubs —Oxford
- £31,000 - £33,000 a year
- Overtime
- Hospitality
- Microsoft Outlook
- Supervising experience
- Employee discount
Quick apply
Store Manager - Oxford
Ernest Jones —Oxford
- Full-time
- Employee discount
Office Manager / PA
Motofix Accident Repair Centres —High Wycombe
- From £35,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
1d
ZARA READING VISUAL/COMMERCIAL MANAGER
INDITEX —Reading
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Business Development Manager (BDM) - Oxford- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Oxford
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
CHERY Sales Manager
North Oxford Garage —Wolvercote
- £37,500 a year
- Full-time
Quick apply
Counter Manager - Oxford
Benefit Cosmetics UK —Oxford
- Weekend availability
- Hospitality
- Management
- Sales
- Annual leave
- Referral programme
9d
Assistant General Manager
Ralph Lauren —Bicester
- Full-time
- Hospitality
- Microsoft Office
- Communication skills
Branch Manager - Oxford
Nationwide Building Society —Oxford
- From £32,000 a year
- Full-time
- Customer service
- Leadership
8d
Sales Manager
Chancellors —Oxford
- Management
- Sales
- Leadership
- Employee assistance programme
Quick apply
Department Manager FTC 12 mnths
Ralph Lauren —Bicester
- Full-time
- Hospitality
- Customer service
- Retail management

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customer services manager jobs near oxford, oxf

Team Lead - Customer Service

HUBER+SUHNER
Bicester

Quick apply

Job details

Permanent | Full-time
7 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Management
Customer service
SAP
Supply chain
English
Microsoft Office
Continuous improvement
Leadership
Communication skills

Full job description

JOB TITLE: Team Lead, Customer Services

LOCATION: Bicester (hybrid; 3 days in-office)

About the Role
We are looking for a proactive and customer-focused Customer Service Team Lead to join our Industry segment team, supporting customers and sales partners across the EMEA region.

This is a pivotal role where you will act as the primary point of contact for commercial and technical enquiries, while also leading and developing a local team across our England and Sweden sites. You will play a key role in ensuring excellent customer experience across our full product portfolio (RF, LF, FO), while driving continuous improvement in processes and performance, thinking with the company's values and stategy.

What You’ll Be Doing:

Leadership & Team Management

Provide day-to-day leadership, guidance, and support to the Customer Service team
Drive team development, performance, and engagement
Manage team administration, including absences and resource planning

Customer & Sales Support

Act as the main point of contact for customer and sales partner enquiries
Prepare and manage quotations for standard and customised products
Collaborate with Account Managers, Field Application Engineers, and Pricing teams
Build strong relationships with customers and partners, identifying sales opportunities

Order & Process Management

Coordinate quotation and order processes end-to-end
Monitor order progress and proactively communicate with customers
Ensure all activities are documented and aligned with internal processes

Forecasting & Planning

Contribute to the monthly S&OP cycle with accurate and relevant data

Customer Experience & Continuous Improvement

Handle customer complaints and coordinate with internal teams to resolve issues
Identify process improvements and support ongoing optimisation initiatives

Sales & Operational Support

Support customer visits, trade fairs, and sales initiatives when required
Work closely with Supply Chain, Logistics, and Finance as a key interface

What We’re Looking For

A strong team player with a positive, motivating approach to leadership
Experience in customer service within a technical or industrial environment
Solid commercial or technical background, with the ability to understand complex products
Excellent communication skills in English (additional languages are a plus)
Strong customer focus, with the ability to manage multiple priorities
Good understanding of supply chain processes and operations
Proficiency in ERP systems, Microsoft Office, and standard IT tools
A proactive, structured, and detail-oriented working style
High resilience, flexibility, and a ‘can-do’ mindset
Ability to collaborate effectively with global internal and external stakeholders

Apply Now

If you're a driven customer service professional with leadership experience and a passion for delivering excellent service, we'd love to hear from you!

For further information, please contact [email protected]

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance

Application question(s):

Please confirm your renumeration expectations:

Work Location: Hybrid remote in Bicester OX26 4LA

Quick apply

Refine Your Search

customer services manager jobs in oxford, oxf

Team Lead - Customer Service

Customer Services Manager

Customer Experience Manager - Prestige and Specialist Vehicles

Customer Relations Manager

Bershka Oxford City General Manager

Customer Relations Manager

Bershka Deputy Manager Oxford City

Director of Customer Operations and Engagement, EMEA

Zara Reading Customer Experience Deputy Manager

Assistant General Manager

Store Manager - Oxford

Office Manager / PA

ZARA READING VISUAL/COMMERCIAL MANAGER

Business Development Manager (BDM) - Oxford- Circa 41k Package - 53k OTE Uncapped

CHERY Sales Manager

Counter Manager - Oxford

Assistant General Manager

Branch Manager - Oxford

Sales Manager

Department Manager FTC 12 mnths

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