Technical support engineer Work, Jobs in Oxford, Oxf (with Salaries)

Technical Support Engineer
Barracuda Networks Inc. —Reading
- Salesforce
- English
- Windows
Quick apply
3d
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Azure
- DevOps
- Maintenance
Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
Office-Based Service Desk Audio Visual Engineer
Auditel Rental and Service Limited —High Wycombe
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
Quick apply
2d
Customer Success Engineer
Quantum Detectors —Oxford
- £30,000 - £45,000 a year
- Full-time
- Maintenance
- Windows
- Scripting
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9d
Systems Engineer
Ericsson —Reading
- Oracle
- No degree
- Linux
7d
Technical Support Engineer – Bilingual (French and English speaker)
HP —Reading
- Full-time
- Bilingual
- Spanish
- English
Senior Satellite Terminal Support Engineer
ALL.SPACE —Reading
- Overtime
- Military
- Engineering
- Bachelor's degree
- Annual leave
- Employee assistance programme
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Service Delivery Engineer Fixed Term
CPM UK —Stokenchurch
- £27,500 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
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12d

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Technical Support Engineer (US hours)
proventeq —Reading
Answering customers/partners related product queries through our support portal. Updating customers/partners on the status of support tickets in an effective…
Technical Support Engineer
InPost UK —Hemel Hempstead
Strong customer service and interpersonal skills, with the ability to support end-users in a professional and empathetic manner.
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Technical Support Engineer

Barracuda Networks Inc. -
Reading

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Job details

3 days ago

Qualifications

Microsoft Windows Server
CCNP
Salesforce
CCNA
English
Windows
CCIE
SQL
Virtualisation
VMWare
Linux

Full job description

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda

Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality support of our superb networking and security products. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums. This position will work within a team and will report into a Technical Support Manager.

What you’ll be working

Providing superior customer support on our home-grown products
Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backup
Develop your skills in network and security products through on-going training
Document, escalate, and follow through with product bugs and/or issues
Debug the issue and provide a solution. If not resolved raise a ticket to the next level

What you bring to the role

Good knowledge and experience (from work or education) in the field of network / IT security and / or data protection (backup systems, e-mail archiving, etc.) is an advantage
Experience in the field of Linux Command Shell beneficial
Experience with Microsoft Windows Server, VMware, and Hyper-V virtualization, as well as Exchange and SQL, are advantageous
CCNA, CCNP, or CCIE certification is an advantage
A customer-centric focus where you will answer customer calls and emails
Prior experience with Salesforce is an advantage
Good English language, additional European languages also beneficial

What you’ll get from us

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda, in addition to equity, in the form of non-qualifying options.

#LI-hybrid

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technical support engineer jobs in oxford, oxf

Technical Support Engineer

Technical Support Engineer (US hours)

Technical Support Engineer

Office-Based Service Desk Audio Visual Engineer

Customer Success Engineer

Systems Engineer

Technical Support Engineer – Bilingual (French and English speaker)

Senior Satellite Terminal Support Engineer

Service Delivery Engineer Fixed Term

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