Client services team leader (internal only) Work, Jobs in Paisley, Rfw (with Salaries)

Customer Service Advisor (Fraud)
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
4d
Head of Ending Migrant Homelessness
Simon Community Scotland —Glasgow
- £47,567 - £55,817 a year
- Analysis skills
- Continuous improvement
- No degree
8d
PFI Expiry Co-Ordinator - Hard FM
Serco Plc —Wishaw
- £45,000 - £50,000 a year
- Full-time
- Engineering
- Microsoft Office
- Contracts
- Annual leave
- Employee assistance programme
Maintenance Officer
Serco Plc —Wishaw
- £43,169 - £52,603 a year
- Full-time
- Hospital
- Maintenance
- Supervising experience
- Employee assistance programme
Internal Audit, ISG Operations
Morgan Stanley —Glasgow
- Full-time
- AI
- Banking
Finance Data Sourcing and Governance Associate
Morgan Stanley —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Internal Audit, Operations- Business Audit Director/AVP
Morgan Stanley —Glasgow
- Full-time
- AI
- Banking
Internal Audit, Business Audit, Vice President
Morgan Stanley —Glasgow
- Full-time
Cloud Platform Administrator
SAS —Glasgow
- Computer Science
- Bachelor's degree
- Scripting
Onboarding Calculations Technical Manager
LegalAndGeneral —Glasgow
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Employee discount
Quick apply
Internal Audit - Investment Management (AVP equivalent)
Morgan Stanley —Glasgow
- Full-time
- AI
Onboarding Calculations Technical Manager
Legal & General Investment Management —Glasgow
- Hybrid work
- Leadership
- Communication skills
- Employee discount
C1 Senior Finance Manager (Capital) - Social Security Scotland
The Scottish Government —Glasgow
- Full-time
- Hybrid work
- Presentation skills
- Accounting
12d
Senior Business Intelligence Analyst (UK)
Sign Language Interactions Ltd —Glasgow
- £44,000 a year
- Microsoft Excel
- Presentation skills
- Bachelor's degree
- Sick pay
Quick apply
Hydropower Lead
AECOM —Glasgow
- Full-time
- Hybrid work
- Sales
- Engineering
- Business development
Internal Auditor, Institutional Securities (AVP equivalent)
Morgan Stanley —Glasgow
- Full-time
Senior Heritage Consultant - Glasgow or Edinburgh
WSP —Glasgow
- Part-time
- Hybrid work
- Business development
- Project management
- Leadership
- Flexitime
- Work from home
Paralegal - EL/PL
DAC Beachcroft —Glasgow
- Hybrid work
- In-person
- Time management
Quick apply
Managing Quantity Surveyor
Soben part of Accenture —Glasgow
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
Quick apply
Engineering Surveyor
RSE —Cumbernauld
- Engineering
- Driving
- Employee discount

I want to receive the latest job alerts for client services team leader (internal only) in paisley, rfw

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Customer Service Advisor (Fraud)

Huntswood -
Glasgow

Quick apply

Job details

Permanent | Full-time
From £26,227 a year
4 days ago

Benefits

Casual dress
Store discount
Health & wellbeing programme
Employee mentoring programme
Annual leave
Company pension
Work from home
Company events
Employee discount
Life insurance
Referral programme

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Financial services
Communication skills
Negotiation

Full job description

Customer Service Advisor (Fraud) – Join an Award Winning Outsourcer and Grow Your Career!

Customer Service Advisor (Fraud)

We’re looking for empathetic, proactive Customer Service Advisors to support customers via inbound calls as their first point of contact. You will play a vital role in investigating suspected fraud and scam cases, working on behalf of our established Banking client to deliver fair, timely, and high‑quality resolutions.

Start Date: 3rd August 2026
Salary: From £26,227 per annum
Hourly Rate: £13.45 + 25p per hour site incentive for your first 12 weeks
Performance Bonus: Up to £1.10 per hour
Location: Full time site based in our Glasgow City Centre Office during initial training and Gradbay (minimum 12 weeks). Working from Home may then be offered subject to sign off.

What you’ll do:

Investigate: Identify, raise, and resolve potential fraud or scam‑related cases.
Support Customers: Be a professional and reassuring voice for customers during stressful situations.
Take Ownership: Where errors occur, acknowledge them and work towards the right outcome.
Communicate Clearly: Keep customers and stakeholders informed throughout the journey.
Collaborate: Work closely with internal teams to ensure a seamless experience.
Adapt & Improve: Learn from cases to help enhance processes and outcomes.

What We’re Looking For

Previous Customer Service experience (contact centre or financial services background desirable)
Strong communication and interpersonal skills
Confident negotiation and problem‑solving abilities
Able to work well independently and within a team
Motivated, resilient, and goal‑driven
Comfortable using computer systems
Ability to work under pressure and meet deadlines

Working Hours

37.5 hours per week
Monday–Sunday, shift rotation between 8am and 8pm
Important: No annual leave permitted during training

Your Benefits & Perks

Comprehensive Training with experienced Trainers
Life assurance - providing coverage at 1x your basic salary in the event of unforeseen circumstances
Health Cash Plan - helping you claim back the cost of everyday healthcare
‘Perks at work’ staff discounts - access to our intranet with exclusive discounts from leading retailers such as Apple, M&S, Expedia and many more…
Colleague Recognition Scheme – Become a Huntswood Hero!
Regular colleague engagement activities where you could earn additional incentive
Access to an online Well-being centre that has a variety of tools to nurture your overall health
Free Fruit, Tea, Coffee & Hot Chocolate on site
Payday pizza! Enjoy some pizza on us every Wednesday before each payday when working on site
Discounted Premium City Centre Parking
Refer a friend scheme (earn £1000 for each person you refer)
Mentorship program to grow and develop within the company

Why Join Huntswood?

At Huntswood, our people are at the heart of everything we do. As a trusted Business Process Outsourcer (BPO), we partner with leading brands to deliver exceptional customer experiences — and we invest heavily in developing our teams to do just that.

Whether you join us on a fixed‑term contract or as a permanent employee, you’ll gain variety, career progression, and the support you need to reach your goals.

Huntswood is now part of ResultsCX, a global leader in Customer Experience Management, giving you even more opportunities to grow in a fast‑moving, forward‑thinking organisation.

Committed to Inclusivity

Huntswood, a ResultsCX company, is an equal opportunity employer. We welcome applications from all backgrounds and are proud to be a Disability Confident employer. We guarantee an interview for all disabled applicants who meet the minimum criteria.

For your safety, please note: Huntswood will only request contact details via email when first reaching out — we will never ask for additional personal information at that stage.

Job Types: Full-time, Permanent

Pay: From £26,227.00 per year

Benefits:

Casual dress
Company events
Company pension
Health & wellbeing programme
Life insurance
Referral programme
Store discount
Work from home

Application question(s):

Please note that annual leave cannot be approved during your first six weeks due to training. Do you currently have any leave booked within the first six weeks of your start date?

Experience:

Customer Service : 1 year (required)
Contact Centre: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Glasgow G1 2RX

Quick apply

Refine Your Search

client services team leader (internal only) jobs in paisley, rfw

Customer Service Advisor (Fraud)

Head of Ending Migrant Homelessness

PFI Expiry Co-Ordinator - Hard FM

Maintenance Officer

Internal Audit, ISG Operations

Finance Data Sourcing and Governance Associate

Internal Audit, Operations- Business Audit Director/AVP

Internal Audit, Business Audit, Vice President

Cloud Platform Administrator

Onboarding Calculations Technical Manager

Internal Audit - Investment Management (AVP equivalent)

Onboarding Calculations Technical Manager

C1 Senior Finance Manager (Capital) - Social Security Scotland

Senior Business Intelligence Analyst (UK)

Hydropower Lead

Internal Auditor, Institutional Securities (AVP equivalent)

Senior Heritage Consultant - Glasgow or Edinburgh

Paralegal - EL/PL

Managing Quantity Surveyor

Engineering Surveyor

I want to receive the latest job alerts for client services team leader (internal only) in paisley, rfw

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