NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.
All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.
We are seeking a skilled audio typists to join our surgical specialties team. The ideal candidate will have exceptional typing speed and accuracy, as well as a solid understanding of medical terminology. Your primary responsibility will be to transcribe medical reports and letters, and other documents accurately and efficiently. The audio typist will provide a comprehensive service to both the General Surgery and Urology Consultants, as well as to Clinical Nurse Specialists and junior medical staff. You will also support the secretarial teams. There will be occasional assistance required provided to the general admin team, as and when required. The role of an audio typist is a challenging job and you will be required to use your own initiative and ensure patient confidentiality. You will possess excellent time management skills and be responsible for scheduling your own workload to ensure that typing is completed within the agreed performance targets.
Duration, Location, and Working Pattern:
- Location based in Royal Alexandra Hospital
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Permanent Contract
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Full-time position (36 hours per week)
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Shift pattern for this post are Monday to Friday - office hours
Key responsibilities:
- Transcription of dictation received from outpatient clinics, letters , medical and reports for external agencies (e.g Department for Work and Pensions), discharge summaries.
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Data entry onto clinical systems to support patient follow up requirements.
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Filing of clinic letters and results in appropriate section of patient's case records/filing clinic letter via Winscribe into Clinical Portal (for EPR)
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Uplifting of tapes and case records from outpatient clinics where required
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Updating computer tracer module of case records taken to wards or other departments by medical staff and extracting patient information from the PMS
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Distribution of case records to appropriate location.
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Identifying/photocopying a range of results, x-rays, biochemistry and other results as directed by medical staff. Faxing.
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Problem solving patient details when case records not available, eg, accessing clinic list on systems, ensuring details relevant to patient, phoning GP registration, GP surgery.
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Ensure compliance with quality standards and timescales for typing turnaround
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Shared responsibility for Health & Safety within the office area.
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Participate in Personal Development Planning & Review
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Comply with the requirements of the General Data Protection Regulations (GDPR), Access to Health Records Act, Freedom of Information Act and legislation issued in relation to confidential data e.g. Caldicott.
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Please refer to the job description and person specification for further details.
Knowledge, training, qualifications and/or experience required to do the job:
Essential:
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Excellent organisational & communication skills
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Advanced keyboard skills and accurate transcription speeds
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Proficient use of computer systems
- Be able to prioritise own workload
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Excellent interpersonal skills with the ability to demonstrate an all-round professional manner, especially when under pressure with deadlines and conflicting interests
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Ability to work independently or as part of a team
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Proficient in English
Desirable:
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SVQ Business & Administration at SCQF Level 5
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NC Administration
- Medical terminology
Ability to fulfil criteria as outlined in the job description
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Lorraine Wheeler, Admin Manager, On 07814313241 or email [email protected]
Rhiannon Wheeler, Admin Manager, On 0141 314 6646 or email [email protected]
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
