Reception manager Work, Jobs in Penzance, Con (with Salaries)

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- Free parking
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The Falmouth Hotel —Falmouth
- £31,000 a year
- Weekend availability
- Hospitality
- Customer service
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- Free parking
- Store discount
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Hotel Duty Manager (Full time)

Blonde and Grey Ltd trading as HOTEL VARA
Truro

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
4 days ago

Benefits

Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Supervising experience
Organisational skills
Guest services
Hotel experience

Full job description

As hotel duty manager you will be an important part of the company management team, working for and with the directors, helping the company to achieve its ambitious goals to continue the development of a successful boutique hotel property for Truro, and if successful in this role, future additional acquisitions or management projects.

You will have a heart for hospitality, and importantly an understanding of what it takes to work for a small independent boutique property, which requires management to fill a diverse number of roles that a small business requires.

Role and responsibilities

Operational management and standards

* Ensure a clean, safe and welcoming guest environment

* General reception and reservation duties, food and drink service in the bar and lounge, assisting with breakfast service when required

* Supervise the day to day running of the hotel operation as a duty manager

* Carry out regular property inspections and ensure standards are maintained

* "sleep in duty management" max 2 nights per week on a rolling rota

Revenue

* Proactively seek opportunities and ways to maximise revenue in line with business goals

* Some knowledge of digital media/marketing would be an advantage

* Alongside the directors and other managers, create a positive culture in line with company values and strategy

* Support the training and management of all hotel employees

QUALIFICATIONS

* Previous experience in a hotel/leisure setting in a front of house / supervisory role

* Good written, verbal and listening skills

* Excellent customer service and organisational skills

* Good decision making and the ability to problem solve and stay calm under pressure

* A professional appearance

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

Employee discount
On-site parking

Application question(s):

Do you live in the Truro area

Work Location: In person

Quick apply

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