Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
You'll play a key role in helping Sky to deliver its financials, partnering with business stakeholders to interpret and analyse financial performance, and use your influencing skills to provide recommendations on how to drive more value.
Commercial Finance is at the heart of Sky's success. Our business partnering model is central to our role as a trusted advisor to the Exec and business. We strive to be a world-class Commercial Finance team - that means we're forward looking and restless. Our work provides the support for great decisions and financial out-performance through quick, clear actionable insight alongside building best in class analytical and cost transformation capabilities. We recognise that getting the best from our team is the key to success, providing excellent development, support and progression in a diverse, inclusive and high-performance environment.
Our Customer Service Group Finance team in Dunfermline plays a crucial role in supporting the operations of Sky's call centres and engineers. With millions of customer interactions each year and thousands of agents across various locations, the team is responsible for balancing efficiency with delivering excellent customer service. Sky is proud of its market-leading customer experience, and we are constantly looking for ways to improve it. In this role, you will work closely with senior stakeholders to provide financial insight that drives performance and ensures cost efficiency while maintaining a strong focus on customer satisfaction. This is a fantastic opportunity to make a significant impact by enabling strategic decisions and supporting continuous improvement in a fast-paced, customer-centric environment.
What you'll do "
- Build great business partnering relationships with the management team for your business area, a trusted advisor who can both challenge and support
- Delivering best in class analysis, reporting, insight and financial mentorship
- Deliver detailed analysis and recommendations for commercial deals, business decisions, and investment appraisals / business cases
- Deliver accurate financial planning, including budgeting, rolling forecasts and strategic long-range plans
- Interpretation of and driving action off the back of monthly results, working with our Controllership team who prepare our management accounts
- Managing risks and opportunities for your business area, ensuring numbers are clearly understood
What you'll bring"
Essential c riteria:"
- ACA/CIMA/ACCA/CPA qualification (or equivalent)
- Good communication skills through business partnering or client relationship management
- Ability to work at pace - we work in an agile, fast-moving environment at Sky
Desirable skills and experience :
- Strong analytical skills (Microsoft Excel), experience of preparing analysis, delivering insight and turning into recommendations (often in Microsoft PowerPoint)
- Comfortable with ambiguity - being able to provide clarity, and guide decision making
- Show keen commercial acumen when presented with complex problems
Benefits and perks "
There's one thing people can't stop talking about when it comes to l ife a t S ky: the perks . Here's a taster:" "
- Free Sky TV package, including Sky Sports and Sky Cinema "" "
- Pension package with up to 9% employer contribution "
- Private healthcare with mental health support" "
- Aviva Digital GP and dental insurance" "
- Discounts on Sky products, including Sky M obile, Sky B roadband, Sky Glass and Sky Protect" "
- Sharesave and Tech schemes" "
- A range of Sky VIP rewards and experiences "
How you'll work "
We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. "
Your office base"
Dunfermline
Our Sky Dunfermline contact centre is a 5-10 minute walk from Rosyth station with trains running from Edinburgh Waverley to Glenrothes. There are also several bus routes within walking distance.
If driving, we're located just off the M90 , with free onsite parking available ." Onsite, you'll also find bike racks , shower facilities , a subsidised canteen .
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Who we are "
We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society .
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We ' re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. " We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can."
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.
To find out more about working with us, search
#LifeAtSky on social media. "
