Service desk associate Work, Jobs in Peterborough, Cam (with Salaries)

Hotel Receptionist
Delta by Hotels by Marriott Peterborough —Peterborough
- £12.71 an hour
- Full-time
- Hotel
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Geo-Environmental Engineer
Shadbolt Group —Corby
- £33,000 - £40,000 a year
- Full-time
- AutoCAD
- Engineering
- English
- Life insurance
Quick apply
4d

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Hotel Receptionist

Delta by Hotels by Marriott Peterborough
Peterborough

Quick apply

Job details

Full-time
£12.71 an hour
6 days ago

Benefits

Free parking
Health & wellbeing programme
Employee discount
Gym membership
Referral programme

Qualifications

Communication skills

Full job description

POSITION SUMMARY

£26,436.80 per annum - 40 hours per week, working 5 / 7 shifts per week.

Unleash your charm and hospitality superpowers! Join our fantastic front office team as a Hotel Receptionist and create memorable guest experiences!

Receptionists at Delta Hotels by Marriott Peterborough provide a vital role in being the first and last point of contact. The ideal candidate should be confident in giving a great first and last impression of the hotel.

We are looking for:

A team-player with excellent communication skills
A professional appearance with a warm and welcoming demeanour
A positive attitude with the desire to learn
A proactive, problem-solving approach to working in a fast-paced environment

Your day to day duties include:

Checking guests in and out of the hotel and managing guest accounts, ensuring all necessary paperwork and payment details are properly handled.
Assisting guests with inquiries, requests, and providing information about the hotel facilities, services, and local attractions.
Addressing and resolving guest complaints or issues promptly and effectively, ensuring guest satisfaction.
Handling phone calls, taking messages, and transferring calls to the appropriate departments or guests.
Managing the hotel's front desk area, ensuring it is clean, organised and well maintained.
Maintaining a high level of professionalism and customer service, adhering to hotel policies and procedures.
Preparing reports and updating occupancy statistics.

Benefits include:

Tips and gratuities
Meals on duty
Uniform
Free parking
Gym membership
Life Assurance
Referral scheme
Employee discount program
Wellness programme

Our goal is to Put People First "Take care of associates and they will take care of the customers." This is our founder’s philosophy and it has made Marriott International a great place to work for more than 95 years. Our 'people first' culture has consistently earned us awards and recognition around the globe. Giving associates opportunities to grow and succeed is part of the company’s DNA.

So what are you waiting for? Apply today. We can't wait to meet you!

INDHOTEL

Quick apply

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service desk associate jobs in peterborough, cam

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