Position: Account Manager
Hours: 37.5hrs
Location: John Lewis, Welwyn
Do you wish to join the House of Dreams?
In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.
You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.
This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:
Create Passionately
Craft together with joy
Excel for ultimate luxury
Lead with audacity
Cultivate Triumphant inclusivity
Commit and act to re-enchant the world.
Design your dreams with Dior.
Your Impact:
Within the Retail team, the Counter Manager is the ultimate leader and brand ambassador of his/her counter and represent Parfums Christian Dior in the market. He/She are responsible for the management of his/her Counter and his/her team.
This role is crucial for developing and leading the team to maximize store performance (sales and client management) while ensuring exceptional level of service. Passion and embodiment of the brand will enable to contribute to the broader development of the business while ensuring a continuous personal and professional growth.
The holder of this position will work closely with various functional partners, including Counter team, Retail Manager & Head of Retail, Marketing, Merchandising, Education, CRM, HR, Make-up artist or event teams, Retailer management, providers, operational staff.
Ideally, you would have previous retail experience in the luxury and / or beauty industry, during which you successfully demonstrated management capabilities (5 years / to be adapted locally), as well as a proven track record in achieving retail results (sales and profitability).
Soft skills that align with our values:
- Entrepreneurial
- Attention to detail
- Strategic Thinking
- Business Acumen
- Adaptability
- Purpose Driven Management
Hard Skills:
- Strong analytical skills
- Language and communication proficiency
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.
At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.
(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).