Helpdesk Work, Jobs in Poole, Dor (with Salaries)

Onsite IT Engineer ( Working from the office and client sites)
Prodigy IT Solutions —Blandford Forum
- £25,000 - £42,000 a year
- Full-time
- Azure
- Microsoft Office
- SharePoint
Quick apply
IT Administrator
Coles Miller Solicitors —Poole
- Customer service
- Travel
- Computer networking
- Free parking
- Employee discount
1d
IT Administrator
Coles Miller Solicitors LLP —Poole
- From £24,000 a year
- Full-time
- Customer service
- Travel
- Computer networking
- Free parking
- Employee discount
Quick apply
3d
IT technician, Associate
Curtiss-Wright —Wimborne
- Full-time
- IT
Senior ICT Technician
Canford —Wimborne
- Weekend availability
- Microsoft Outlook
- No degree
- Travel
Quick apply
9d

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Onsite IT Engineer ( Working from the office and client sites)

Prodigy IT Solutions
Blandford Forum

Quick apply

Job details

Permanent | Full-time
£25,000 - £42,000 a year

Qualifications

Microsoft Windows Server
TCP
Azure
LAN
Microsoft Office
DHCP
VoIP
Computer hardware
DNS
SharePoint
TCP/IP
VPN

Full job description

About Us

Prodigy IT Solutions is an award-winning Managed Service Provider (MSP) based in Dorset, recognised as one of the best places to work. We act as the outsourced IT department for small and medium-sized businesses, delivering proactive, customer-focused support. Our ethos is simple: we’re a customer service business that happens to do IT.

We pride ourselves on clear communication, rapid response, and building long-term partnerships. Our services span Microsoft 365, providing and configuring hardware, cybersecurity, networking, and cloud migrations. With a structured team and robust escalation processes, points, and a commitment to professional development, we offer an environment where you can grow your skills and career.

The Role

Reporting to the project manager, this is a hands-on, field-based position where no two days are the same. You’ll work on a mix of in-house and onsite projects, from PC deployments to server installations and Office 365 migrations. It’s an ideal step up for someone ready to consider progressing from 2nd line into a broader and more senior role where you would be given more complex and demanding projects.

You would also respond to reactive onsite work, which the helpdesk has troubleshooting and needs assistance with. Most clients are based in and around Dorset and typically within a 1.5-hour commute from our Blandford office.

Key Responsibilities

Deliver responsive IT support and projects to business clients
Lead onsite implementations and migrations
Support other engineers and contribute to process improvements
Configure and maintain Windows Server environments
Support and implement M365 services (Exchange, SharePoint, Teams, OneDrive, conditional access policies, DLP, Azure AIP)
Troubleshoot networking issues (LAN, DHCP, DNS, VPNs, Firewalls)
Support hardware, software, and VoIP systems

Technical experience

Experience supporting small/medium businesses within an MSP
Windows Server (2016, 2019, 2022,2025)
Hyper-V and virtualised platforms
Office 365 (Exchange, SharePoint, Teams, conditional access, Co-Pilot,MFA)
Networking: LAN, TCP/IP, DHCP, DNS, Firewalls, VPNs, Wi-Fi
Windows 11
Good knowledge of computer hardware
General software support (Anti-virus, backup tools)
VoIP systems

What We Offer

24 days holiday + bank holidays
Microsoft certifications and ongoing training
Soft skills development
Company laptop, monitors
Company Van (expenses to and from work)
Company-provided broadband / mobile phone
Quarterly team outings and a collaborative culture

Job Types: Full-time, Permanent

Pay: £25,000.00-£42,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

helpdesk jobs in poole, dor

Onsite IT Engineer ( Working from the office and client sites)

IT Administrator

IT Administrator

IT technician, Associate

Senior ICT Technician

I want to receive the latest job alerts for helpdesk in poole, dor

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