Concierge Work, Jobs in Portchester, Ham (with Salaries)

Concierge
The NICI Lymington —Lymington
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
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6d

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Concierge

The NICI Lymington
Lymington

Quick apply

Job details

Full-time
6 days ago

Benefits

Employee discount

Qualifications

Hospitality
Customer service
Organisational skills
Restaurant experience
Communication skills

Full job description

About THE NICI Lymington

Be part of something exciting. THE NICI is expanding, bringing its signature blend of laid-back luxury and contemporary style to the heart of the New Forest with the opening of THE NICI Lymington.

Following the success of our Bournemouth hotel, this new destination will offer a fresh, design-led hospitality experience—combining boutique elegance with a relaxed coastal feel. With beautifully curated spaces, exceptional dining, and a focus on guest experience, THE NICI Lymington is set to become one of the region’s most sought-after stays.

The Role

We are looking for a personable, knowledgeable, and service-driven Concierge to join our Front of House team for this exciting new opening. You will play a key role in creating memorable guest experiences—acting as the go-to expert for local recommendations, reservations, and personalised service.

Key Responsibilities

Deliver a warm, professional welcome to all guests
Provide expert knowledge of the local area, including restaurants, attractions, and activities
Arrange bookings such as dining, transport, and excursions
Anticipate guest needs and exceed expectations at every opportunity
Handle guest requests efficiently and with attention to detail
Work closely with Reception and wider hotel teams to ensure seamless service

About You

Previous experience in a Concierge or guest-facing hospitality role preferred
Passionate about delivering exceptional customer service
Strong communication and organisational skills
Friendly, approachable, and proactive
Good local knowledge (or willingness to learn quickly)
Ability to remain calm and professional in a fast-paced environment

What We Offer

Competitive salary
Opportunities for career progression within a growing brand
Staff discounts across THE NICI properties
Training and development opportunities
The chance to be part of a brand-new hotel opening team

Join Us

This is a unique opportunity to be part of a new chapter for THE NICI and help shape the guest experience from day one.

If you’re passionate about hospitality and love creating unforgettable stays, we’d love to hear from you.

Apply now and be part of THE NICI Lymington opening team.

INDFOH

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