Retail manager Work, Jobs in Portland, Dor (with Salaries)

Customer Experience Lead
LUNA & me —Beaminster
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
8d
Night Manager - Weymouth
Morrisons —Weymouth
- Night shift
- Hospitality
- Team management
- Employee discount
Quick apply
4d
Fresh Food Manager - Weymouth
Morrisons —Weymouth
- Hospitality
- Team management
- Employee discount
Quick apply
4d
Shift Leader-Temporary
Booker Group —Weymouth
- Supervising experience
- Team management
- Employee assistance programme
- Employee discount
Quick apply
12d
Branch Manager - Weymouth
Scrivens Opticians and Hearing Care —Weymouth
- Management
- Retail management
- Leadership
- Annual leave
- Employee discount
Quick apply
Graduate Management Trainee - Dorchester
Enterprise Mobility —Dorchester
- Full-time
- Sales
- Customer service
- Bachelor's degree
Shift Manager
Iceland —Dorchester
- £11.60 - £12.71 an hour
- Full-time
- Retail management
- Employee discount
- Referral programme
Assistant Store Manager
Mountain Warehouse —Dorchester
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Duty Manager
Iceland —Dorchester
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
Hotel Duty Manager
Premier Inn —Weymouth
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
5d
Retail Supervisor
Superdrug —Dorchester
- £13.50 an hour
- Supervising experience
- Leadership
- Store discount
- Employee discount
4d
Online Team Leader
Morrisons —Weymouth
- Annual leave
- Employee discount
Quick apply
12d
Store Manager
Topps Tiles —Dorchester
- Up to £30,000 a year
- IT
- Employee discount
5d
Lead Manager - Dorchester Superstore
Tesco UK —Dorchester
- Full-time
- Leadership
- Employee discount
1d
Store Manager - 36 Hours (FTC)
JoJo Maman Bébé —Dorchester
- Sales
- Customer service
- Analysis skills
- Annual leave
Retail Supervisor
ESS Compass —Bovington Camp
- £13.26 an hour
- Part-time
- Customer service
- Supervising experience
- Communication skills
7d
Store Manager
Savers —Poole
- £38,000 a year
- Weekend availability
- Retail management
- Leadership
- Employee assistance programme
- Sick pay
Quick apply
General Manager
Currys —Poole
- Full-time
- Leadership
- Annual leave
- Employee discount
Transaction Manager
Riverside Consultancy —Poole
- £30,000 - £60,000 a year
- Full-time
- Sales
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
4d
Assistant Shop Manager – Wareham
Margaret Green Animal Rescue —Wareham
- £12.71 an hour
- Part-time
- Supervising experience
- In-person
- Leadership
- Employee discount
Quick apply
12d

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Customer Experience Lead

LUNA & me
Beaminster

Quick apply

Job details

Full-time
£32,000 - £35,000 a year
8 days ago

Benefits

Free parking
Employee discount
Sick pay
On-site parking

Qualifications

Management
Customer service
Apple Numbers
English
Administrative experience
Organisational skills
Leadership
Office experience

Full job description

Job Title: Customer Experience Lead

Company: LUNA & me

Location: Beaminster, West Dorset (DT8 3PT)

Salary: £32,000–£35,000

Job Type: Full-time, permanent

Hours: Monday to Friday, 8.00–16.30

Work Location: Office-based (not remote, not hybrid)

LUNA & me is a premium fresh pet food company. Ten years established. The highest-rated pet food in the United Kingdom, and we built that reputation the hard way, one customer, one animal, one interaction at a time.

We are looking for a Customer Experience Lead to own the daily running of our customer experience function, reporting directly to the founder.

What the role is

This is a hands-on office role. You handle customer enquiries by email and phone. You write responses that are warm, precise, and considered. You manage complaints with composure and good judgement. You work alongside a small team, setting the standard by example, doing the work, not overseeing it from a distance.

The function runs on a documented operating system built by the founder. Your job is to work within it, train others inside it, and uphold the standard it sets. The business is growing and the role grows with it, with a genuine progression path. You will spend your days talking to people about the animals they love. If that does not matter to you, this is not the role.

What we need

Three years of professional customer experience in an office-based, written-correspondence role, handling tickets, emails, cases, and complaints through a customer service platform. Daily working experience with a customer relationship platform. Experience in a subscription or e-commerce environment. Excellent written English. Calm temperament. Composure on the telephone. Someone who sees customer service as a professional discipline, not just a job.

This role is not suitable for

Candidates whose experience is primarily face-to-face, retail, hospitality, pub, hotel, or front-of-house. The written correspondence discipline is different. Candidates from high-volume call-centre environments focused on speed and throughput, insurance, utilities, and telecoms. Candidates seeking remote or hybrid working.

How to apply

Send your CV and a covering letter to [email protected]. The covering letter matters; it is the first piece of written work we will see from you, and it will be read as one.

Dorchester is 25 minutes from the office. Yeovil is 30. Taunton is 45. Exeter and Bournemouth are an hour.

Job Type: Full-time

Pay: £32,000.00-£35,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Beaminster DT8 3PT: reliably commute or plan to relocate before starting work (required)

Experience:

Professional Customer Service: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

retail manager jobs in portland, dor

Customer Experience Lead

Night Manager - Weymouth

Fresh Food Manager - Weymouth

Shift Leader-Temporary

Branch Manager - Weymouth

Graduate Management Trainee - Dorchester

Shift Manager

Assistant Store Manager

Duty Manager

Hotel Duty Manager

Retail Supervisor

Online Team Leader

Store Manager

Lead Manager - Dorchester Superstore

Store Manager - 36 Hours (FTC)

Retail Supervisor

Store Manager

General Manager

Transaction Manager

Assistant Shop Manager – Wareham

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