OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
Main Purpose:
The person responsible for filling this role would lifeguard swimming pools in varied conditions, provide continual customer support, answer exercise and leisure related queries. They would also be partly responsible, alongside the Duty Managers, for the safety and wellbeing of all site users.
Duties & Responsibilities:
- Lifeguard swimming pools.
- Provide emergency first aid and carry out rescues when and if necessary.
- Share their knowledge of exercise and fitness with customers who require assistance. This may include inducting new customers in the use of gym equipment.
- Provide excellent classes as a fitness instructor to customers.
- Carry out a variety of cleaning duties as required to ensure we meet all contractual obligations.
- Carry out pool testing and take remedial action when necessary to ensure chemical balance in swimming pools is within parameters and safe for public use.
- Be prepared to carry out supervisory duties in the absence of a Duty Manager.
- Keep up to date with updates in the NPLQ qualification.
- Be forthcoming with ideas which could advance the business.
Skills & Knowledge:
- Experience in similar role.
- Experience in working with the public.
- Excellent communicator (verbal and written).
- Customer service experience.
- Ability to lead by example, motivate and work well in a team-based environment.
- Ability to think and make quick decisions under pressure.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age. 