Shift supervisor/manager Work, Jobs in Porton, Wil (with Salaries)

Operations Manager
Churchill Retirement PLC —Ringwood
- English
- IT
- Time management
- Annual leave
- Employee assistance programme
7d
Shift Supervisor/Manager
The Old Forge Farm Shop and Cafe —Salisbury
- £26,769.60 a year
- Part-time
- Hospitality
- Organisational skills
- In-person
- Free parking
Quick apply
5d
On Call Supervisor - Remote working
Spire Homecare 2016 Ltd —Salisbury
- £75 - £180 a day
- Weekend availability
- Remote
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Flexible schedule
Quick apply
1d
Night Shift Supervisor
HARVEST FINE FOODS —Totton
- £33,505 a year
- Full-time
- Management
- Team management
- Driving
- Free parking
- Employee discount
Quick apply
10d
Retail Supervisor
English Heritage —Amesbury
- From £25,849 a year
- Weekend availability
- English
- Employee assistance programme
- Employee discount
9d
Food Safety & Quality Assurance Supervisor Weekend
Rich Products Corporation —Andover
- Weekend availability
- Bakery
- Annual leave
7d
Housekeeping Supervisor
Holiday Inn —Salisbury
- From £13 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
4d
Retail Supervisor - FTC
Screwfix —Ringwood
- £14.48 an hour
- Temporary
- Annual leave
- Employee discount
Supervisor - Greggs
Moto —Winchester
- £29,000 - £29,500 a year
- Full-time
- Supervising experience
- Communication skills
- Employee discount
- Sick pay
Quick apply
Kitchen manager
Will's Meals —Winchester
- From £16 an hour
- Full-time
- Management
- Cooking
- Supervising experience
- Store discount
- Flexitime
Quick apply
Cleaner / Car Park Attendant
ABM UK —Salisbury
- £13.45 an hour
- Part-time
- Organisational skills
- Employee discount
Quick apply
Electrician
Michelmersh Brick Holdings PLC —Romsey
- Up to £46,000 a year
- Full-time
- Programmable logic controllers
- Electrical experience
- Power tools
- Annual leave
- Employee assistance programme
Quick apply
Bar Supervisor
ESS Compass —Blandford Forum
- £13.26 an hour
- Bar
- Customer service
- Organisational skills
Cashier
U.S. Air Forces, Europe —Mildenhall
- £17.00 - £18.50 an hour
- Weekend availability
- Travel
- In-person
- No travel
Spa Duty Manager
Bishopstrow —Warminster
- Up to £29,250 a year
- Full-time
- Hotel
- Organisational skills
- Guest services
- Employee discount
Quick apply
Cleaner / Car Park Attendant
ABM —Salisbury
- £13.45 an hour
- Part-time
- Organisational skills
Facilities Supervisor
Equans —Southampton
- £27,500 a year
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
- Annual leave
- Employee assistance programme
3d
Deputy Portering Operations Manager
University Hospital Southampton NHS Foundation Trust —Southampton
- £32,073 - £39,043 a year
- Weekend availability
- Supervising experience
- Leadership
- Communication skills
8d
Play Barn Supervisor
Cobbs Farm Co —Hungerford
- From £13.15 an hour
- Weekend availability
- Sales
- Customer service
- Supervising experience
- Annual leave
- Employee discount
Quick apply
2d
Hotel Reception Supervisor
Oakley Hall Hotel —Winklebury
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount

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Operations Manager

Churchill Retirement PLC -
Ringwood

Apply Now

Job details

7 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance

Qualifications

English
IT
Time management

Full job description

Job title: Operations Manager

Location: Office based at Careline Support Ltd, in Ringwood

Careline Support Ltd are now recruiting for an Operations Manager to lead our call centre team in Ringwood, Hampshire.

Reporting to the Commercial Director, you will be a seasoned Manager, able to encapsulate our vision for growth and take us forward.

Our busy team have already seen continuous and rapid growth since launching in January 2020, with our Careline Operators providing a dedicated telephone service for emergencies and non-emergencies around the clock, to retired Homeowners right across the UK.

About the role

As Operations Manager you will have overall accountability for operational and alarm receiving functions, Operators, Supervisors and Real-time Managers. Your remit will encompass the operational efficiency of the call centre, resource levels, management of colleagues and compliance, ensuring that the call centre meets high quality call standards, reporting, complaints handling and database administration.

Key responsibilities for this role will include:

Continual organisational change, leadership and improvement to exceed customer expectations
Effective management and monitoring of operational KPIs and performance, forecasting and informing business strategy
Analysis and reporting on key deliverables
Driving operational team standards, motivating and coaching for high performance
Resource planning, overtime management and shift optimisation
HR responsibilities such as performance and absence management, recruitment and training
Complaints escalation; conducting operational client review meetings where necessary
Liaison with key stakeholders at all levels including customers, internal colleagues, suppliers and Executive Board
Insight into external marketing influences, competitors and opportunities, continually ensure the website is fit for purpose and support with new business development
Budget holder

About you

Most importantly, your CV will demonstrate that you are a highly accomplished Manager with in-depth experience of call centre operations.

It would be advantageous if your background includes experience of a Careline or Telecare function but this is not essential.

In addition, you will be able to:

Provide clear direction, inspire, motivate and coordinate teams
Develop people through delegation, empowerment and coaching
Quickly understand complex issues, use rational judgment with a methodical approach, being solutions oriented
Collaborative and communicative in style with an excellent standard of written and spoken English
Sound financial awareness and numerical ability
Demonstrate excellent time management, prioritization and ability to multi-task
Self-motivated, driven and resilient to meet and exceed targets and objectives
Robust nature, able to work under pressure
Flexible and creative, able to adapt quickly within a growing and changing marketplace with great commercial acumen
Role-model and ambassador for Careline Support

Your rewards

Competitive salary
Company car or car allowance
25 days annual leave, plus Bank holidays
Extra day off on your Birthday
BUPA private medical insurance for yourself and partner
Life assurance (2x salary)
Health screening
Eye care vouchers
John Lewis vouchers for expectant parents
Reward card
Employee Assistance programme
Rewards for colleague, client and land referrals
Group pension scheme
Opportunities for CPD and career progression across the group

About us

As part of the Churchill Retirement group of companies, Careline Support Ltd provides a telephone support service to over 11,000 retired Homeowners in the UK, supporting them to achieve a safe and secure lifestyle and enjoy their retirement. We are committed to maintaining a first-class level of service at all touch points. The creation of Careline has enabled us to elevate our service and our amazing call handling team ensures that no-one is left alone in an emergency.

We are looking for the very best person to join our business and be part of the next exciting chapter. If you feel you have the skills and attributes to make a difference and lead our team, apply today!

We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.

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Refine Your Search

shift supervisor/manager jobs in porton, wil

Operations Manager

Shift Supervisor/Manager

On Call Supervisor - Remote working

Night Shift Supervisor

Retail Supervisor

Food Safety & Quality Assurance Supervisor Weekend

Housekeeping Supervisor

Retail Supervisor - FTC

Supervisor - Greggs

Kitchen manager

Cleaner / Car Park Attendant

Electrician

Bar Supervisor

Cashier

Spa Duty Manager

Cleaner / Car Park Attendant

Facilities Supervisor

Deputy Portering Operations Manager

Play Barn Supervisor

Hotel Reception Supervisor

I want to receive the latest job alerts for shift supervisor/manager in porton, wil

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