Call centre Work, Jobs in Portsmouth (with Salaries)

Customer Services Advisor
Portsmouth Water —Havant
- £25,440 - £27,418 a year
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Representative
CooperVision —Fareham
- Full-time
- Hybrid work
- English
- Microsoft Office
- Continuous improvement
Customer Experience Advisor
WeBuyAnyPhone.com —Fareham
- Up to £28,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Gym membership
Quick apply
12d
Sales Development Executive (Outbound Sales)
Novatech Ltd —Portsmouth
- £27,000 - £45,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Negotiation
- Free parking
- Employee assistance programme
7d
Contact Centre Reporting Analyst
Utilita Energy Limited —Eastleigh
- £29,520 - £37,763 a year
- Hybrid work
- SQL
- Communication skills
- Annual leave
- Employee assistance programme
6d
Office Telesales
Express Foodservice —Littlehampton
- From £13.80 an hour
- Full-time
- Sales
- English
- Computer skills
Quick apply
5d
Switchboard Operator
University Hospitals Sussex NHS Foundation Trust —Chichester
- £25,272 a year
- 8 hour shift
- Customer service
- IT
5d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Southsea
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Telesales Executive
Total —Southampton
- £22,000 - £75,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Referral programme
Quick apply
12d
Telemarketing Executive
FTTC Communications —Southampton
- £70,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Referral programme
Quick apply
Call Handler / Receptionist
Swan Medical Group —Petersfield
- From £12.97 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
14d
Senior Telemarketing Executive
Chrome Telecom Limited —Whiteley
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Referral programme
Quick apply
Internal Sales Executive
Coconut Lime —Southampton
- £27,000 - £55,000 a year
- Full-time
- Sales
- IT
Quick apply
Telemarketing Executive
Sirus Telecom —Eastleigh
- Leadership
Telemarketing Executive
ElemenTel —Romsey
- Up to £25,000 a year
- IT
- Free parking
- Annual leave
International Reservations Concierge (Dutch Speaking)
Carnival UK —Southampton
- Full-time
- Hybrid work
- Customer service
- English
- In-person
ICS Cool Energy Ltd - Inside Sales - Telesales - Totton Office
Trane Technologies —Southampton
- Full-time
- Sales
- Microsoft Office
- HVAC

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Bubble Tea Barista
Boba Bloom —Portsmouth
Engaging with customers and explaining the menu as well as providing fast and efficient service. Operating at the till and cash handling.
£11 - £20 an hour
Quick apply
1d
Short-term Temporary Team Member
NEXT —Portsmouth
Deliver fast, friendly service and help customers find what they need. Keep the sales floor well stocked, organised, and easy to shop.
£8.28 - £12.71 an hour
12d

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call centre jobs near portsmouth

Customer Services Advisor

Portsmouth Water -
Havant

Quick apply

Job details

£25,440 - £27,418 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Microsoft Office

Full job description

We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future.

Portsmouth Water are looking for Customer Services Advisors to join the team.

We are passionate about delivering exceptional levels of Customer Service and are looking for candidates who share this desire. The role involves serving customers over the phone and in writing, responding to requests such as customer moves, processing payments and billing queries. The successful individual will always work in line with our values of Excellence, Future Focus and Integrity.

If successful in your application, you will be joining a forward-thinking team which really places the customer at the heart of everything we do. You will have the opportunity to get involved in wider business activities, such as volunteering at community events, helping at the annual science fair and raising money for WaterAid. You will have the opportunity to influence and shape our service offering to customers and develop your own personal skills.

What will you be doing?
Key Responsibilities

Use CRM system to process inbound customer contact which could be received via phone, email, letter, customer portal, live chat or any other channels the business makes available to customers
Resolving queries at first point of contact
Data entry accuracy customer details, recording of complaints, account changes
Processing of some reporting credit lists, old bank details etc
Processing technician job results ensuring customer is kept up to date and account updated as required
Managing tariffs Social Tariff and WaterSure
Listening to customers, understanding their needs and providing tailored solutions
Undertaking administration tasks

What do you need?
Skills, Qualifications & Competencies

A passion for delivering excellent customer service
A positive attitude with a passion for helping others
Strong problem-solving skills and attention to detail
An excellent communicator
Ability to work under pressure and multitask
Confident using Microsoft office
Experience of working in a call centre environment
Experience of working in a busy customer facing environment

We recognise people want to work in a variety of different ways, and that’s why we’re happy to consider flexible working arrangements. Please feel free to talk to us at interview about the flexibility you may be looking for.

Please note, we will be interviewing throughout the duration of this advert and may close this advert early if we receive a high volume of applications so we encourage you to apply as soon as possible to avoid missing out.

We’re committed to equality, diversity and inclusion, and we actively encourage applications from all sections of society.
Please note, the Company has a responsibility to ensure that all employees are eligible to live and work in the UK.

Due to the high volume of applications we receive, we’re unable to respond to every applicant individually. If your application is of interest, we’ll usually be in touch within 4 weeks of receiving it.

What can Portsmouth Water offer you?

At Portsmouth Water, we believe in rewarding our people. Here’s just a taste of what’s waiting for you when you join the team:

Holidays Made Better
Enjoy 25 days of annual leave, plus bank holidays, giving you plenty of time to relax, recharge, and explore.

A Pension That Works for You
We’ll help secure your future with a generous pension scheme, contributing up to 15% because your tomorrow matters as much as your today.

Performance Pays Off
You could earn a non-contractual bonus of up to 6% of your basic salary, linked to company performance because when we succeed together, you should benefit too.

Family Comes First
Whether you’re welcoming a new arrival through birth or adoption, we’ve got your back with enhanced maternity, paternity, and adoption leave and pay.

Peace of Mind, Always
Our life assurance scheme gives your loved ones extra security, with a 4x salary lump sum benefit in case the unexpected happens.

Support When You Need It
With our Employee Assistance Programme provided by Bupa, help is just a call away confidential support, 24/7.

PW Perks Treat Yourself!
Enjoy exclusive discounts at thousands of retailers, plus exciting benefits like:

Electric Vehicle Scheme (after 1 year)
Cycle to Work Scheme
Health Cash Plan
and so much more!

Quick apply

Refine Your Search

call centre jobs in portsmouth

Customer Services Advisor

Customer Service Representative

Customer Experience Advisor

Sales Development Executive (Outbound Sales)

Contact Centre Reporting Analyst

Office Telesales

Switchboard Operator

JUNIOR SALES CONSULTANT

Telesales Executive

Telemarketing Executive

Call Handler / Receptionist

Senior Telemarketing Executive

Internal Sales Executive

Telemarketing Executive

Telemarketing Executive

International Reservations Concierge (Dutch Speaking)

ICS Cool Energy Ltd - Inside Sales - Telesales - Totton Office

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