customer data insights analyst Work, Jobs in portsmouth (with Salaries)

Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Employee assistance programme
- Employee discount
PMO Analyst
Capita —Portsmouth
- Up to £32,542 a year
- Full-time
- Remote
- Travel
- Employee discount
Business Analyst
Roke Manor Research Limited —Romsey
- Agile
Data Analyst
Total Security Limited —Fareham
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
Supply Chain Analyst
Williams Trade Supplies —Fareham
- £40,000 - £46,000 a year
- Full-time
- Microsoft Excel
- Sales
- Communication skills
- Annual leave
- Work from home
Robotics Data Analyst
INDUSTRIAL CLEANING EQUIPMENT —Southampton
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Data Analyst Higher Apprenticeship
SSE —New Forest
- £26,239 - £37,000 a year
- Call to connect
- Computer Science
- Customer service
- Engineering
- Employee discount
6d
FP&A Analyst
Linnworks —Chichester
- Remote
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Employee assistance programme
- Life insurance
Supply Chain Analyst (12 month FTC)
B&Q —Eastleigh
- £33,000 - £40,000 a year
- Part-time
- Hybrid work
- Merchandising
- Analysis skills
- Travel
- Employee assistance programme
- Employee discount
14d
FP&A Analyst
Luxion Group Limited —Valley Park
- £37,700 a year
- Remote
- Annual leave
Analyst Retail Media
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- SQL
- Python
- Marketing
- Employee assistance programme
- Employee discount
Business Analyst
Roke —Romsey
- Full-time
- Agile
Safety Assurance Analyst
Abri —Eastleigh
- £33,670 a year
- Full-time
- APIs
5d
Data Solution Engineer
Roke Manor Research Limited —Romsey
- Azure
- AWS
- Agile
AI/ML Engineer
Roke Manor Research Limited —Romsey
- Hybrid work
- Machine learning
- Agile
- AI
Security Researcher
Roke Manor Research Limited —Romsey
- Analysis skills
- C++
- Software development
Data Engineer
Roke —Romsey
- Full-time
- Java
- AWS
- Python
6h
Data Solution Engineer
Roke —Romsey
- Full-time
- Azure
- AWS
- Agile
Lead Pricing Analyst - Strategic
Ageas —Eastleigh
- £70,000 a year
- Full-time
- Machine learning
- School
- Python
AI/ML Engineer
Roke —Romsey
- Full-time
- Hybrid work
- Machine learning
- Agile
- AI

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Customer Data Insights Analyst

B&Q -
Eastleigh

Apply Now

Job details

Full-time
Up to £50,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Jira
R
SQL
Confluence
Agile
Python

Full job description

Overview:

Permanent

Up to £ 50,000+ Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working

Southampton, Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Customer Data Analystand you’ll be a big part of this.

Working within the Analytics and Data Science team, you’ll turn data into powerful insights that make a real impact. You’ll collaborate with a wide range of stakeholders to deepen our understanding of customers, helping to shape future strategy, enhance the customer experience, drive engagement and revenue, and improve business efficiency across B&Q and TradePoint.

What's the job?:

Help deliver the information provision for “The health of the customer”, including looking at contributions to growth, cohort analysis, churn rates.
Working within a matrix structure with other analysts, delivering a wide range of analytical products and projects, focusing on customer behaviour.
Deliver PIRs related to the B&Q Loyalty schemes (Club & TradePoint) and CRM activities: identifying opportunities and making informed recommendations.
Create forecasting and measure campaign performance across Marketing channels; true incrementality, ROI and contribution to owned exclusive brand mix.
Support on deep-dives and incremental analysis into performance to generate actionable insights.
Be an active member of the wider data community across the group, engaging with the group data team and other banners across the group.
Bring external thinking to B&Q by maintaining an awareness of analytics usage in retail and other sectors and by keeping abreast of competitor technology and developments.
Support the growth of new channels, Services, Digital, MarketPlace and Retail Media with key analysis and information.
Alongside the Analytics Manager, help build relationships with key stakeholders from across the business and translate their ambitions and goals into analytical challenges.

What we need::

Strong SQL skills, with experience in Python and/or R
Experience working in Agile, matrix environments, collaborating across teams and adapting to change
Hands-on experience with cloud data platforms (e.g. Databricks, Snowflake, BigQuery) to analyse large, complex datasets
Proven experience in marketing campaign design and analysis, using customer data to optimise journeys, retention, and loyalty
Solid grounding in statistical analysis (e.g. hypothesis testing, confidence intervals, p-values)
High attention to detail, with a focus on data accuracy, validation, and quality
Strong understanding of data governance and data quality best practices
Interest in customer behavioural analysis and omnichannel personalisation
Experience using Jira and Confluence for workload management and documentation

What's in it for me?:

As well as a competitive salary, our benefits package includes:

Award-winning pension scheme
Bonus
ShareSave options
6.6 weeks holiday
Payroll giving
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits
…and much more.

Equality and Inclusion

We want to ensure that all employees, future employees, and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

Find out more about us, including the benefits we offer and our community, sustainability, and inclusion projects at bandqcareers.com.

If you require any additional support or adjustments to help you make an application, please contact us at:

[email protected]
[email protected]

Apply Now

Refine Your Search

customer data insights analyst jobs in portsmouth

Customer Data Insights Analyst

PMO Analyst

Business Analyst

Data Analyst

Supply Chain Analyst

Robotics Data Analyst

Data Analyst Higher Apprenticeship

FP&A Analyst

Supply Chain Analyst (12 month FTC)

FP&A Analyst

Analyst Retail Media

Business Analyst

Safety Assurance Analyst

Data Solution Engineer

AI/ML Engineer

Security Researcher

Data Engineer

Data Solution Engineer

Lead Pricing Analyst - Strategic

AI/ML Engineer

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