Line support technician Work, Jobs in Potters Bar, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
10d
IT Support Technician - First Line Onsite: Immediate Start
Concero UK —Hitchin
- £25,000 - £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
6d
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Hitchin
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
12d
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
13d
Pharmacy Technician
Manor View Practice —Borehamwood
- £13 - £16 an hour
- Part-time
- Medication administration
- Patient care
- In-person
Quick apply
4d
IT Apprentice
Ministry of Sound Ltd —London
- £25,000 a year
- Azure
- Windows
- IT
Quick apply
3d
IT Support Assistant
Monica Vinader —London
- Travel
- IT
- In-person
Quick apply
10d
Crematorium & Cemetery Assistant
WesterleighGroup —London
- From £26,842 a year
- Weekend availability
- Customer service
- IT
- Free parking
- Employee discount
Service Technician
Marshall Motor Group —Loughton
- £39,232 - £49,000 a year
- Weekend availability
- Annual leave
- Employee discount
Quick apply
14d
Technician / MOT Tester
Retail Renault Group —Enfield
- £39,000 a year
- Overtime
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Quick apply
14d
Materials Technician
Construction Testing Solutions Ltd —Acton
- £23,000 - £29,000 a year
- Overtime
- English
- Mechanical knowledge
- Health & wellbeing programme
- Employee discount
Quick apply
12d
Restoration Support Technician - Property Restoration
BELFOR UK Ltd —South East London
- Up to £27,374 a year
- Overtime
- Customer service
- Programmable logic controllers
- Driving
- Employee assistance programme
- Life insurance
Quick apply
7d
Chief Technician
King's College Hospital NHS Foundation Trust —London
- £55,524 - £62,652 a year
- Part-time
2h
IT Technician
Consula Group LTD —London
- Up to £80,000 a year
- Part-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
Quick apply
14d
3rd Line Support Engineer
Metropolitan Thames Valley —London
- £44,997 - £47,365 a year
- Full-time
- Microsoft Office
Quick apply
Customer Support Technician
NAVEX —London
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
3d
Plaster Technician
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £36,943 - £44,900 a year
- Weekend availability
7d
Helicopter Maintenance Technician (Operator / Junior)
Leonardo Belgium —Borehamwood
- Full-time
- Maintenance
- English
Quick apply

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
10 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

line support technician jobs in potters bar, hrt

Remote Support Desk Operative

IT Support Technician - First Line Onsite: Immediate Start

2nd Line Support Technician

IT Field Support Technician - T2 / Second Line Immediate Start

Level 3 Support Technician

On-Site 1st/2nd Line Support Technician

Pharmacy Technician

IT Apprentice

IT Support Assistant

Crematorium & Cemetery Assistant

Service Technician

Technician / MOT Tester

Materials Technician

Restoration Support Technician - Property Restoration

Chief Technician

IT Technician

3rd Line Support Engineer

Customer Support Technician

Plaster Technician

Helicopter Maintenance Technician (Operator / Junior)

I want to receive the latest job alerts for line support technician in potters bar, hrt

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