Business services officer Work, Jobs in Rawmarsh (with Salaries)

Tenant Liaison Officer
Leodis Commercial Limited —Sheffield
- £15 an hour
- Temporary
- Administrative experience
- Data entry
- In-person
- Free parking
- Flexitime
Quick apply
AI Product Manager
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- AI
- Employee discount
- Referral programme
Quick apply
12d
Business Services Officer
Highburton CE First Academy —Huddersfield
- £28,598 - £31,537 a year
- Full-time
- Human resources
- In-person
- School
Quick apply
3d
HR Manager
My Finance Club LTD —Sheffield
- Up to £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Human resources
- Store discount
- Health & wellbeing programme
Quick apply
Tenant Involvement Officer
Rotherham Metropolitan Borough Council —Rotherham
- £35,412 - £38,220 a year
- Full-time
6d
Administrative Support Officer
Sheffield Teaching Hospitals NHS Foundation Trust —Sheffield
- £28,392 - £31,157 a year
- Part-time
- Administrative experience
- Travel
2d
Stock Information Officer
Rotherham Metropolitan Borough Council —Rotherham
- £35,412 - £38,220 a year
- Full-time
- Analysis skills
Business Support Officer
Sheffield Teaching Hospitals NHS Foundation Trust —Sheffield
- £24,937 - £26,598 a year
- Part-time
- Administrative experience
2d
Security Officer
BidvestNoonan —Sheffield
- £13.30 an hour
- Full-time
- Customer service
- Microsoft Office
- Phone etiquette
Quick apply
Operations Support Officer
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £32,073 - £39,043 a year
- Full-time
- Analysis skills
- Continuous improvement
2d
Finance Officer
Glass Technology Services —Sheffield
- £27,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Performance and Improvement Officer (Housing and Adults Services)
Rotherham Metropolitan Borough Council —Rotherham
- £39,152 - £41,771 a year
- Full-time
- Hybrid work
- Presentation skills
Compliance Assistant (Electrical)
Rotherham Metropolitan Borough Council —Rotherham
- £26,824 - £28,142 a year
- Full-time
- Customer service
- IT
- Communication skills
5d
Community Energy Assistant
Rotherham Metropolitan Borough Council —Rotherham
- £26,340 - £26,472 a year
- Weekend availability
- Hybrid work
- Communication skills
Business Development Officer
Vital Facilities Solutions —Huddersfield
- £30,715.76 - £41,771.79 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
- Employee discount
Quick apply
2d
Senior Business Support Officer (CDC)
Doncaster City Council —Doncaster
- £28,598 - £31,537 a year
- Full-time
- Customer service
- Organisational skills
- Employee discount
10d
Student Registry Support Assistant
University of Sheffield —Sheffield
- £23,742 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
14d
Business Intelligence Development Officer (Housing Repairs)
Rotherham Metropolitan Borough Council —Rotherham
- £42,839 - £46,142 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
Senior Resident Liaison Officer
L B Roofing —Ecclesfield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Driving
Quick apply
Community Engagement Officer
University of Sheffield —Sheffield
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- Microsoft Office
- University
- Bachelor's degree
- Annual leave
- Employee discount
13d

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Tenant Liaison Officer

Leodis Commercial Limited
Sheffield

Quick apply

Job details

Temporary
£15 an hour

Benefits

Free parking
Flexitime

Qualifications

GCSE
Yardi
Administrative experience
Data entry
Office experience

Full job description

JOB GUIDE

Resident Liaison Officer

JOB TITLE: Resident Liaison Officer

RESPONSIBLE TO: Contract Manager

PURPOSE OF JOB

To provide consultation and support to tenants / residents prior to, during and after the works to their homes, ensuring high levels of customer satisfaction.

SCOPE OF JOB

To provide resident liaison services on specified site(s) throughout Greater Manchester and Lancashire.

HOURS OF WORK

Site opening hours are from 8.00am to 4.30pm Monday to Thursday. Staff receive half hour for lunch.

KEY AREAS AND TASKS

1. Providing consultation to tenants prior to work commencing in their properties.

a. Carry out choice events/individual consultation with tenants regarding future work, and coordinate tenant’s choices as appropriate to scheme.

b. Generate and distribute relevant pre-works correspondence to residents before the works begin, including introduction letters; Getting to Know You letters; intro leaflets; 14 day notices; 7 day notices; 48/24 hour notice.

c. Carry out tenant inductions and pre-works/“getting to know you” surveys prior to work commencing in homes and pass relevant information to site management teams.

d. Record and monitor no access, reporting three times no access to client.

e. Record and monitor refusals. Ensure relevant forms completed and reported to client.

f. Agree appropriate liaison and future access arrangements with residents.

g. Provide and organise support needs; packing boxes; storage; respite and care needs and other facilities as required and agreed.

h. Develop data base of appropriate community stakeholders, i.e. Tenants and Residents Associations, police, local shops, schools and businesses etc.

i. Organise and facilitate and attend Open Day / scheme launch event.

2. Providing on-going support, consultation and provision of information to tenants whilst work is carried out on their properties.

a. Maintain and distribute routine correspondence during the works as required by the client / scheme.

b. During the works on properties, visit tenants homes (target at least daily). Ensure site team have laid dust sheets and protected belongings accordingly. Address any customer issues arising from works.

c. Maintain access to properties as required by site management to allow effective working.

d. Register resident issues and complaints on Issues Log and monitor sheet and resolve as per company procedures.

e. Ensure the site teams are briefed and updated regarding any relevant resident requirements and circumstances.

f. Develop and maintain ‘house files’ for all properties affected by the works, ensuring all correspondence to and from residents is recorded.

g. Liaise and work in conjunction with the client liaison representative(s).

h. Liaise and maintain relationships with relevant local community stakeholders.

3. Ensuring all communication and liaison activities are carried out to the satisfaction of all stakeholders

a. Where appropriate to the scheme, ensure resident surveys are issued and returned. Target response rate is 85%.

b. Record satisfaction data on monitor sheet.

c. Maintain no access, issues, refusal, satisfaction, progress monitor sheet and submit to Partnerships Manager at the end of each month.

d. Provide information and reports as required by site manager and support staff.

e. Attend site meetings as required.

f. Attend client and resident meetings where appropriate.

g. Identify and report to Site Manager and Partnerships Manager any community initiatives, good news stories or PR opportunities.

h. Attend client and resident events as requested.

i. Carry out responsibilities with clear regard to Emanuel Whittaker’s Equality and Dignity at Work, Health and Safety, and other relevant employee focused policies and procedures.

j. Assist in any other relevant tasks as identified by line manager/department.

Pay: £15.00 per hour

Benefits:

Flexitime
Free parking

Work Location: In person

Quick apply

Refine Your Search

business services officer jobs in rawmarsh

Tenant Liaison Officer

AI Product Manager

Business Services Officer

HR Manager

Tenant Involvement Officer

Administrative Support Officer

Stock Information Officer

Business Support Officer

Security Officer

Operations Support Officer

Finance Officer

Performance and Improvement Officer (Housing and Adults Services)

Compliance Assistant (Electrical)

Community Energy Assistant

Business Development Officer

Senior Business Support Officer (CDC)

Student Registry Support Assistant

Business Intelligence Development Officer (Housing Repairs)

Senior Resident Liaison Officer

Community Engagement Officer

I want to receive the latest job alerts for business services officer in rawmarsh

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